Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,857 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful, and good quality products. Thank you”

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Posted 3 years ago

“The order and delivery process was flawless. On the day of the delivery we received a time slot from the pallet delivery company and the delivery time we were given was spot on. Pallet lorry reversed right up our gravel driveway and offloaded the pallet right by our log store. With regards to the product can’t fault the logs. Kiln dried birch wood logs which are the hottest burning logs we have had for a long time. Delivered in net bags made for easy storage. Overall great service and will 100% continue to use Calido Logsfor our logs going forward.”

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Posted 3 years ago

“Great service first class information on phone phoned me when delivery due no complaints thanks”

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Posted 3 years ago

“Easy ordering process quick delivery.”

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Posted 3 years ago

“1st time ordering, easy to do online. Communication was good regarding delivery. Came on time as per texts . Driver of lorry was really good and helpful where he put the pallet off wood . Thanks Calido will be ordering again . Great quality of wood and service”

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Posted 3 years ago

“Great to buy from fast reliable service can not fought would highly recommend keep up the good work.”

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Posted 3 years ago

“very easy to light and pleased with my purchase.”

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Posted 3 years ago

“Quality briquettes. (tight not sawdusty) Nice packaging so easy to handle/store. Delivered as requested. Will buy again. Recommend this company.”

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Posted 3 years ago

“Fantastic logs, way better than traditional, super warm. Delivery chap incredibly helpful too ♥️”

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Posted 3 years ago

“I ordered our new Hamlet 5 Wide Screen Stove on the recommendation of our fitter, it hasn’t disappointed. I placed our order over the phone and the transaction went efficiently. Calido gave us a delivery date five days from the day ordered, we were kept informed every step of the way by their courier (Palletline) who delivered on the date and the time slot thier driver informed us of. Can’t say much else other than to say this company left us with a warm feeling.”

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Posted 3 years ago

“Ex delivery. Friendly driver. Found our house without difficulty and told us when he would arrive.”

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Posted 3 years ago

“Easy to order online. I ordered briquettes good quality product delivery prompt and I live in the Highlands.”

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Posted 3 years ago

“Briquettes burn very well. Shame they don't last a wee bit longer.”

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Posted 3 years ago

“Delivery came on time, very helpful delivery driver. Individual bags of logs easy for me to carry myself and they burn beautifully. As always I’m very happy with my logs from Calido”

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Posted 3 years ago

“Brilliant service. Order arrived exactly when requested.”

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Posted 3 years ago

“Always happy with our delivery and the quality of logs purchased. Would highly recommend Calido Logs”

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Posted 3 years ago

“I am very pleased with our first delivery of logs from Calido. Good logs exactly as described and delivered on the agreed date. I have just placed a repeat order for delivery before Christmas”

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Posted 3 years ago

“Great communication. Called prior to delivery & delivered into a tricky pathway”

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Posted 3 years ago

“All went well, except that the notification prior to delivery didn’t arrive so time was wasted for the driver who had to wait until a key for the entrance gate was obtained. Then everything was slick and pallet unloaded almost where I wanted. Snow and ice prevented an even closer drop point. Thoroughly pleased”

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Posted 3 years ago

“We had a small issue with the fire we ordered which was sorted by Calido promptly and professionally with courtesy and thought. Communication is always prompt and would highly recommend them. Wouldn’t hesitate to buy again from Calido. Great company!”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,857 reviews