Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service once again - your driver was very helpful and went out of his way to get everything in place for my elderly mother - much appreciated!!!”

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Posted 3 years ago

“Excellent range of Contura stoves and efficient installation team”

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Posted 3 years ago

“Good product quickly delivered helpful driver Highly recommended Tom”

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Posted 3 years ago

“Firstly ordering was simple as the person on the phone was great. The products, both wood and briquettes are excellent and the delivery worked well. I imagine I'll be ordering from Calido again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Logs and kindling excellent quality as usual. Again was not notified by courier time slot for delivery. Phoned Courier, told driver would be with me at 11.00 am. He arrived just before 9! So mad rush to dress appropriately and move cars, etc Delivery driver was very helpful. I know this is nothing to do with you directly but wanted to make you aware. Second time no delivery slot given! They text to say I will receive notice of a 2 hour slot on morning of delivery but no notification received .”

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Posted 3 years ago

“This was very fast and good service. Delivery man was brilliant and goods were well packaged”

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Posted 3 years ago

“Excellent service from ordering to delivery; good quality product”

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Posted 3 years ago

“Fabulous purchase”

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Posted 3 years ago

“Fantastic service from Calido logs and stoves. Ordered my Charnwood aire 5 and it arrived within 3 working days and they very kindly gave me a starter kit of kindling and logs to get me started. Thank you so much. 5 star service. I highly recommend them.”

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Posted 3 years ago

“Have used Calido logs before and they have been great, delivered on the day as requested, driver was very helpful getting the order into the garage, bit of a slope from the road but we got there in the end. Would not hesitate to recommend Calido, will definitely be using them again.”

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Posted 3 years ago

“I didn’t buy any logs or stoves.”

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Posted 3 years ago

“3rd year using Calido and their firewood briquettes. Competitively priced, high quality briquettes that exceed expectations. Delivery handled on time by Mitchell's who phoned ahead of arrival and couldn't do enough to assist me- supurb driver.”

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Posted 3 years ago

“Excellent product, keeps us warm in the kitchen all winter. Present hot logs better than last years hotblocs, and just fit in our HWAM. Very friendly staff and good delivery service by palette line, though the delivery instructions can get lost if the is more than one transit involved. Much hotter, cheaper and more easily stacked than seasoned logs. Also using by-product of timber/joinery that used to be buried!”

Calido | Logs, Stoves & Outdoors 5 star review on 20th September 2022

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Posted 3 years ago

“Very happy with the service and the product. Will definitely use again, thanks!”

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Posted 3 years ago

“John from Calido went above and beyond. Fitted within a few hours and up and running. Highly recommend Calido. 5* service”

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Posted 3 years ago

“Our logs arrived on time, and the delivery drivers were very helpful in getting the pallet to exactly where we wanted it to make it easy to unload. Great service”

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Posted 3 years ago

“Very good logs and a company with excellent customer service.”

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Posted 3 years ago

“Excellent service. Logs delivered exactly on the time and date requested. All logs in nets were of good quality, no 'rubbish' sneaked in. Will continue to use. Very reliable company to do business with.”

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Posted 3 years ago

“I ordered from Calido for the very first time and I was not disappointed. The service from Calido was outstanding and the logs arrived at my home on time. The logs were well packed, in excellent condition with very strong netted bags. Well done Calido...”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews