Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product and price, quick delivery, great communication, very happy”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great stack of Ash logs nice mix of sizes, delivered on the day I requested and given a delivery window of a few hours. 😁”

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Posted 3 years ago

“Hi From ordering to delivery went very smoothly and on time. The delivery driver contacted me approx. 20 minutes before arrival and was pleasant and helpful.”

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Posted 3 years ago

“Burns faster than other wood but good for indoor fire on a low heat.”

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Posted 3 years ago

“Great service and delivery easy to deal with”

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Posted 3 years ago

“Delivered early lorry driver was very helpful put in a place that was perfect for me wood good quality”

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Posted 3 years ago

“Great Quality Product, processed very quickly and delivered on time. Delivery driver excellent could not accommodate purchaser enough. Highly recommended and I will be using Calido in the future and moving forward. Five Star product and Service.”

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Posted 3 years ago

“First rate delivery as normal”

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Posted 3 years ago

“Good product at a good price but service was very poor. I requested the parcel to be shipped to my workplace but when the confirmation email came through, it became apparent that it had been despatched to my home address ... so I had no alternative but to take a short notice holiday from work the following day to take receipt of the package. Got an email to say it would be del'd between 07:00 and 22:00 ...sat around all day waiting for it only to be told around 20:00 that it was delayed and would not be delivered until next day ... cue ANOTHER emergency holiday 😡 Maybe if I hadn't tried to save myself a massive £10 and opted for a different supplier I might still have my two days holiday to take at my own convenience.”

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Posted 3 years ago

“fantastic service logs are amazing burn very long will use again”

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Posted 3 years ago

“We are delighted with our Contura 810 Classic Stove and enjoying the relaxing atmosphere it creates. The delivery and installation by Craig and his team could not be faulted, arrived at 08.00 am and finished at 11.00 am. Also Erin & Kirsty, in your office/showroom, were most help helpful when we were choosing which stove to go for.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Great price, quick delivery and quality item. Thanks”

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Posted 3 years ago

“Excellent service. Everyone involved did what they said they would do all within timescale. Very pleased”

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Posted 3 years ago

“The sample I ordered arrived as promised. One log burns for approx one and a half hours -- unsure if more economical when compared to coal. BTHU output seems on a par with coal. More analysis needed before a more constructive view can be expressed.”

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Posted 3 years ago

“Great company to do business with and very competitive pricing. Delivery is also quick and reliable. Will definitely use again.”

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Posted 3 years ago

“What a great service , quick delivery, very nice delivery man, Lovely looking Stove and even a starter pack of logs.”

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Posted 3 years ago

“Very easy to order and very quick delivery. The wood briquettes are a fantastic product - burn really well and seem to last a long time. Would definitely recommend the product and the company.”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews