Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the logs were delivered into my garage by a helpful driver”

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Posted 3 years ago

“Excellent service and products.”

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Posted 3 years ago

“The logs arrived when promised and are a good size for my stove. The nets are easy to move around. As there is no standard for buying logs it’s really hard to do price comparisons, but these seem reasonable value for money. The nets work out at £15/net. Small bags are available at £8/bag, but I think the nets are 2 to 3 times the size. I’ll probably use Calido to stock up this summer.”

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Posted 3 years ago

“AMAZING, I had previously ordered heat logs with another company and waited 3 weeks to find out they are in a backlog from November. Well, I ordered with Calido on Tuesday and they arrived on Friday. I got the bits and bobs as they are the same, and cheaper. They work fantastically at a fraction of the price. I use them every day, very little ash compared to ecoal and they burn very hot. I will be coming back for more to restock in the summer for the next winter season. Again fantastic, amazing, and super fast delivery. For those that might be weighing up kiln-dried wood compared to this, my sister and I have the same multi-fuel fire, she burns kiln-dried and I heat logs. She restocks the same-sized basket every day, and only runs the fire half the day! I restock every 2.5 days, and I WFH so I run the fire all-day. So think about that! Restock every day with expensive fuel or restock every few days with a manufacturing byproduct that still smells amazing and burns long. Which does your wallet choose?”

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Posted 3 years ago

“Excellent service as usual.”

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Posted 3 years ago

“Excellent service, The pallet of birch logs burns beautifully..Delivered on the day we requested.”

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Posted 3 years ago

“No problem at all but have to get the ton pallet delivered elsewhere and then pay to get it delivered on to me. They are good briquettes. Getting a bit expensive now though.”

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Posted 3 years ago

“Great to deal with, super quick delivery and hubby really pleased with this chainsaw for cutting up small wood”

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Posted 3 years ago

“Excellent customer service , easy to place an order and delivered on time with helpful staff who are happy to help with the process.”

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Posted 3 years ago

“Very prompt service again, with the logs delivered directly into my garage. Thanks”

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Posted 3 years ago

“The service is fantastic, quick delivery with very good delivery people, product fantastic”

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Posted 3 years ago

“Very friendly service”

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Posted 3 years ago

“Brilliant service, very fast delivery”

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Posted 3 years ago

“Usually log briquettes from Calido are great. The most recent delivery is awful however. There is something wrong with either the wood or the construction of the briquettes. They are far too soft - they can be broken in half with just a slight hand pressure. They seem to burn well initially but then they rapidly disintegrate in the log burning stove and swamp the stove with unburned and semi-burned material, dowsing the fire. They do not maintain a sufficient heat to burn - the stove requires much more oversight: stirring the unburned material to bring it to the surface, opening of air valves that are usually only needed to light the stove, and addition of other wood types to get it up to temperature. I am very unhappy with these logs which are pretty much unusable.”

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Posted 3 years ago

“'very impressed with the stove and the service. Well done guys”

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Posted 3 years ago

“First class kiln dried birch logs delivery was spot on thank you”

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Posted 3 years ago

“The best place for logs. Delivery times excellent.”

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Posted 3 years ago

“Fast and reliable delivery as always.”

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Posted 3 years ago

“Once my batch of logs have been burned, I will be changing to the Calido Logs, give off superb heat. Last a while too! Very pleased !”

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Posted 3 years ago

“Efficient delivery. helpful staff. Good variety of size of log for stove.”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews