Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering to delivery was great, no hassle and delivered to the door. All round very good. My only problem was we were missing the wax fire lighters. I haven't complained it's such a small item, and probably went missing in transit. Still everything else was great.”

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Posted 3 years ago

“Excellent product, the more you buy the cheaper it gets. Delivery is free, excellent.”

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Posted 3 years ago

“Excellent and efficient service and delivery. Delivery man particularly helpful and friendly”

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Posted 3 years ago

“Ordered on behalf of an elderly neighbour, the service from Calido and updates on delivery were first class, we were kept informed the whole time which was so helpful due to us offloading and storing them for her, in atrocious rain. Thank you, highly recommend .”

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Posted 3 years ago

“Service was very efficient and the fitters were excellent, we are delighted with our Contura wood burner and will happily recommend Calido to friends and colleagues.”

Calido | Logs, Stoves & Outdoors 5 star review on 18th January 2023

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Posted 3 years ago

“Ordered logs and delivered on time Driver helpful placed the pallet at the front of our garage and all in a secure wrapping Logs are of excellent quality yes they are bit more expensive but worth it in the long run”

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Posted 3 years ago

“Best price that I could find. Short delivery time and everything worked really well with the delivery. Well packed no problems.”

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Posted 3 years ago

“delivery was on time”

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Posted 3 years ago

“Excellent reliable service.”

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Posted 3 years ago

“Great service by Calido. Thank you very much!”

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Posted 3 years ago

“Easy to deal with, excellent quality logs and briquettes that burn well. Delivered on time. Big mention for the driver who could not have been more helpful. Highly recommended .”

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Posted 3 years ago

“As always an excellent reliable service of quality product.”

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Posted 3 years ago

“Delivery is abysmal. Left doesn’t appear to know what right hand is doing. Very expensive.”

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Posted 3 years ago

“The wood briquettes are great. Slow burning with good heat and very little ash. They arrived on the time and were well packed. Great product that I am happy to recommend.”

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Posted 3 years ago

“Great logs which burn well and give off good heat. Delivery as arranged.”

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Posted 3 years ago

“I remember buying from this company on a few occasions but the prices they are now charging are very expensive. I will not be using them again. I think the prices are over charging and while the "delivery " is free the total price is very expensive.”

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Posted 3 years ago

Dear Stephen, Thank you for your custom over the years however it's disappointing that you now felt the need to leave us a negative review. The manufacturer of Hotties heat Logs (BSW ENERGY) have significantly increased the cost price of Hotties when we buy them in. We actually stopped selling them for a period of time as we felt the price was now too high but we got them back in due to customer demand. We now make less money per pallet of Hotties than we ever did. We buy in good quality products, we add a modest margin and delivery and we do our best to get the products to our customers at a reasonable price. When a manufacturer brings in a 30% price rise we simply can't absorb that type of increase. Rather than buying the most expensive briquette we offer and having you leave a negative review we would have been more than happy to guide you to an other product like our Calido fire logs which we think are just as good and they are better priced. Given the above perhaps you'd see fit to amend your review score. King Regards, John Farrell Owner Calido

Posted 3 years ago

“Logs very good burn well service excellent, friendly and helpful”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great quality. Packed very well. Delivered with no problems at all. Great heat from our fire making our home cosy. Well done Calido”

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Posted 3 years ago

“Excellent service. Great product”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews