Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always. Can’t fault you!”

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Posted 5 years ago

Thank you Julie. Brilliant to hear 😊 - Erin at Calido.

Posted 5 years ago

“Excellent logs. Nice and dry, almost no loose material in the nets. Burn really well. Smooth delivery.”

Calido Logs and Stoves 5 star review on 24th January 2021

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Posted 5 years ago

Wow! What an amazing photo. I love your log display 🔥 Thank you very much for the review Will. 😃 - Erin at Calido.

Posted 5 years ago

“Logs. EXCELLENT ! very good, as expected. Trying them out still , like how they re easy to break in two. Don't like to put a whole one on in case of overheating the lum ! So very good experience, am recommending to my woodburning pals. Should say that Craig s the hauliers very good and liked the inclusion of the pallet as well. Quite used to cutting them up !”

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Posted 5 years ago

Thank you very much for the lovely review Robert. We are glad to hear how much you enjoy our products! 😊🔥 - Erin at Calido.

Posted 5 years ago

“We have 2 stoves from Calido and burnt to many logs to count. They are the best, on service, price and genuinely care about give you the best product for your house, always friendly and incredibly helpful. ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

What a lovely review! Thank you very much 😊 If you have any photos of your stoves/logs in action then feel free to send them over to 'erin@calidologs.com,' so we can post them on our social media pages. - Erin at Calido.

Posted 5 years ago

“Great products and fast delivery”

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Posted 5 years ago

Thank you Karen 🙂

Posted 5 years ago

“Excellent product good heat and long lasting. Great service and delivery.”

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Posted 5 years ago

Thank you for the kind review Linda 🔥 - Erin at Calido.

Posted 5 years ago

“Quick delivery. Good briquettes. What more can you ask.”

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Posted 5 years ago

Thank you Jason 🤗 - Erin at Calido.

Posted 5 years ago

“Hassle free order and delivery process. Will use again.”

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Posted 5 years ago

It would be a pleasure. Thank you Alan 👍

Posted 5 years ago

“Delivered when promised”

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Posted 5 years ago

Glad to hear! We try our best to do so 😊

Posted 5 years ago

“Very easy to order heat logs and any questions I had were answered quickly. Good quality logs at a good price.”

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Posted 5 years ago

Thank you for taking the time to leave us a review John 🤗 Enjoy your Pini Kay Oak Briquettes! - Erin at Calido.

Posted 5 years ago

“Excellent product, picks fire quickly and burns slowly. Delivery was fast and packaging is water proof so that I can keep the logs outdoors. The price per kg is reasonable.”

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Posted 5 years ago

Thank you for the kind review Fabio. We are glad to hear that you were impressed with our service 😊 - Erin at Calido.

Posted 5 years ago

“Excellent service and quality- logs last through the night and produce very little ash. Will be ordering again.”

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Posted 5 years ago

Thank you. Great to hear that you were impressed 😃

Posted 5 years ago

“Yeah the logs are OK. They don't last as long as I would have expected, but not bad I suppose!”

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Posted 5 years ago

“Prompt delivery and good service.”

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Posted 5 years ago

Thank you very much 👍 - Erin at Calido.

Posted 5 years ago

“spot on fast service - considering we are in the middle of a pandemic was impressive - would recommend”

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Posted 5 years ago

Thank you very much John. We are glad to hear that you were pleased with our service 😊👍 - Erin at Calido.

Posted 5 years ago

“Timely order process and delivery. Haulier helpful with prior contact and positioning of weighty pallet. Briquettes burn slowly and provide ample heat once fully aflame”

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Posted 5 years ago

Thank you for the kind review 😊 Enjoy! - Erin at Calido.

Posted 5 years ago

“Great service and kept up to date when the delivery was delayed by snow. We love the Calido wood briquettes in our wood burning stove!!!! Thank you.”

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Posted 5 years ago

Brilliant to hear Alison. Glad your order arrived safely! Thank you for supporting us 😊 - Erin at Calido.

Posted 5 years ago

“Great product, well priced and excellent delivery service in the snow! Will definitely order again and try other products.”

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Posted 5 years ago

Thank you very much Sally-Anne 🤗 Hope to hear from you again soon! - Erin at Calido.

Posted 5 years ago

“Communication, delivery very good. Just not convinced enough that these Calido logs burn better then my free logs. I may try another purchase.”

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Posted 5 years ago

Hi Gordy. Thank you for taking the time to leave us a review. Our Calido Wood Briquettes are one of our best sellers - sorry to hear you didn't feel as though they were a 5 star product. - Erin at Calido. 😊

Posted 5 years ago

“Excellent product. Does what it says on the tin. Very helpful and polite staff. Good value item”

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Posted 5 years ago

We are glad to hear this! Thank you very much 👍 - Erin at Calido.

Posted 5 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews