Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,862 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was struggling to find a battery for a Husqvarna strimmer with all the big stickists sold out. I phoned these guys and they had some in stock! It was dispatched quickly and well packed. Would deffo use again.”

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Posted 4 years ago

“Excellent service and delivery,good product”

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Posted 4 years ago

“Great logs, great delivery have always delivered on time. Gerry delivery man great customer service. Thank you”

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Posted 4 years ago

“Logs were clean and well packaged. Delivery was day later than arranged, but we were forewarned that couldn't guarantee specific date.”

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Posted 4 years ago

“Great logs and efficient service!”

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Posted 4 years ago

“Logs arrived as directed on the website.”

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Posted 4 years ago

“Always top notch service & communication”

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Posted 4 years ago

“Order delivered quickly,excellent service, have ordered a few times now ,would recommend.”

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Posted 4 years ago

“Great service from the team at Calido. Very helpful and would fully recommend.”

Calido | Logs, Stoves & Outdoors 5 star review on 13th February 2022

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Posted 4 years ago

“Had been waiting 3 months for the Husqvarna Cordless Lawnmower from another company. Rang Calido and spoke to a very helpful girl and had my lawnmower within 2 days. Highly recommended.”

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Posted 4 years ago

Thank you for your positive review Denise :) We are happy you found us and we were able to supply you with the mower you wanted! - Enjoy :)

Posted 4 years ago

“Excellent customer service, good value, kiln dried logs. Will purchase again.”

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Posted 4 years ago

“Dry pleasant reception on the telephone when ordering. The pallet arrive on time and was placed where I wanted it. Looking forward to my next order. Thank you.”

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Posted 4 years ago

“As usual great service from Calido logs today. Palletline delivered excellent service and all in all everything good. Definitely recommend Thankyou”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very helpful and professional staff. The logs ordered recently are very good. The only downside was that the bags contained alot of smaller pieces of wood however, very good burners.”

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Posted 4 years ago

“Sales assistant efficient, friendly and customer focused.”

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Posted 4 years ago

Thank you for your order Ronald, we really appreciate your positive feedback :) - Kirsty

Posted 4 years ago

“As advertised”

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Posted 4 years ago

“These are great easy to light the logs for a great fire”

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Posted 4 years ago

“Great service, no trouble delivering, even though we have a steep drive, we'll done thanks.”

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Posted 4 years ago

“Disappointed with product”

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Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,862 reviews