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Calido | Logs, Stoves & Outdoors Reviews

4.9 Rating 3,863 Reviews
99 %
of reviewers recommend Calido | Logs, Stoves & Outdoors
4.9
Based on 3,863 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Calido | Logs, Stoves & Outdoors Reviews

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026
Elizabeth Phillips
Calido | Logs, Stoves & Outdoors 5 star review on 26th October 2025
Jonathan Hazell
Calido | Logs, Stoves & Outdoors 5 star review on 16th October 2025
Carl Brown
Calido | Logs, Stoves & Outdoors 5 star review on 18th February 2025
Ian Dickson
Calido | Logs, Stoves & Outdoors 5 star review on 13th February 2025
Andrew Bailey
Calido | Logs, Stoves & Outdoors 5 star review on 4th February 2025
Anonymous
Calido | Logs, Stoves & Outdoors 5 star review on 25th November 2024
Sandy Thomson
98
Anonymous
Anonymous  // 01/01/2019
“Great service as usual.”
Helpful Report
Posted 4 years ago
“Delivery person was very helpful when the product was delivered to my home address”
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Posted 4 years ago
“Good product, produces great heat. The delivery service is excellent, we’ll be back !”
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Posted 4 years ago
“Efficient service”
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Posted 4 years ago
“Great service, reliable and great value.”
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Posted 4 years ago
“Found them very helpful and provide a prompt service. Very friendly and the logs are very good along with kindling and was lighter are excellent.”
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Posted 4 years ago
Thank you very much, Geraldine 😊 - Erin at Calido
Posted 4 years ago
“Good wood good service will use again”
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Posted 4 years ago
Thank you, Andrew 😊 - Erin at Calido
Posted 4 years ago
“Very pleased with the hardwood heat logs. Good service and product. They break easily - great for my small stove -and give out a good amount of heat over a long period. Helpful delivery from Palletline. I’ll order a full pallet next time now knowing that a motorised truck is used which means it can be delivered to my garage door.”
Helpful Report
Posted 4 years ago
Thank you very much for your review! Calido Wood Briquettes are definitely our best sellers 😊🔥 - Erin at Calido
Posted 4 years ago
“These are excellent I will be placing an order very soon 🤗🤗”
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Posted 4 years ago
Thank you, Catherine! - Erin at Calido
Posted 4 years ago
“Easy enough process and comms was good.”
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Posted 4 years ago
Thank you! - Erin at Calido
Posted 4 years ago
“Excellent service. The firewood was delivered on time and neatly packed. Couldn't have been easier. Highly recommend.”
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Posted 4 years ago
Thank you very much, Ben 😊 - Erin at Calido
Posted 4 years ago
“Best logs we’ve had and delivered by an extremely helpful gentleman”
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Posted 4 years ago
Thank you for your kind review, Helena 😊 - Erin at Calido
Posted 4 years ago
“This is my second order of these brickettes, they burn nice and slowly, but give an amazing heat Delivery was excellent all on time”
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Posted 4 years ago
Thank you very much, Amanda 🔥 - Erin at Calido
Posted 4 years ago
“I have used Calido without any fault over the years. An excellent service provided with care.”
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Posted 4 years ago
Thank you for your returning custom, Ross 😊 - Erin at Calido
Posted 4 years ago
“I'm very pleased with this product which I use overnight and also through the day to keep my ancient '50s rayburn ticking over . There is enough heat to let my hot water recover and keep the chill away from my kitchen . The endurance of these briquettes is unparallelled .”
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Posted 4 years ago
Thank you for your detailed feedback, James. Our long burn night briquettes are fantastic! We are glad that you enjoy them too 🔥😊 - Erin at Calido
Posted 4 years ago
“First time using these logs, far superior to the other supplier that I used before, no comparison will not be going anywhere else in the future.easy to order and delivery spot on many thanks”
Helpful Report
Posted 4 years ago
That's great to hear! Thank you very much, Richard 🔥 - Erin at Calido
Posted 4 years ago
“Excellent service again from this company . Logs are securely packed & great quality delivery was on time we would highly recommend Calido Logs. Extremely happy with our purchase.”
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Posted 4 years ago
Thank you very much for such a positive review 😊🔥 Enjoy your logs! - Erin at Calido
Posted 4 years ago
“Excellent service, product arrived very promptly within a couple of days of ordering. Thank you.”
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Posted 4 years ago
Thank you very much 😊 - Erin at Calido
Posted 4 years ago
“Great quality logs and earlier delivery than expected.”
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Posted 4 years ago
Thank you for your review, Dawn 🔥 - Erin at Calido
Posted 4 years ago
“Great service from John and his team. My order was despatched quickly and arrived on the date stated.”
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Posted 4 years ago
Thank you very much, Robert 😊 - Erin at Calido
Posted 4 years ago
Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,863 reviews