Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, pleasant staff, good product.”

Helpful Report

Posted 4 years ago

Thank you for a lovely 5 star review Richard! I hope that you enjoy your Night Briquettes 🔥 - Erin at Calido.

Posted 4 years ago

“Very helpfull and great delivery service.”

Helpful Report

Posted 4 years ago

Thank you Reg 😊 - Erin at Calido.

Posted 4 years ago

“As quite a regular user I know what to expect - spot on service. Same again !”

Helpful Report

Posted 4 years ago

Always a pleasure 😊 Thank you very much! - Erin at Calido.

Posted 4 years ago

“Great service excellent product.”

Helpful Report

Posted 4 years ago

Thank you very much Flora - I am glad to hear that you are enjoying our Pini Kay Oak Briquettes 😊🔥 - Erin at Calido.

Posted 4 years ago

“The price is very competitive and prompt, however delivery driver delivered to a house 8 doors away from ours! I'm glad I didn't order the full pallet a box of 3 was heavy enough to move.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review Ann 😊 Apologies for the hiccup with delivery - I will pass this on. I hope that you enjoy your Hotties Heat Logs! 🔥 - Erin at Calido

Posted 4 years ago

“Easy to order Fair price Great delivery service”

Helpful Report

Posted 4 years ago

Thank you Grant - we appreciate your kind feedback 😊 - Erin at Calido.

Posted 4 years ago

“Great price, great delivery, jobs a Gooden”

Helpful Report

Posted 4 years ago

Brilliant! Thank you Simon 😊 - Erin at Calido.

Posted 4 years ago

“Product perfect but let down by delivery driver. Had someone not been at home he would have dropped pallet at the kerb side. Was put in the desired place in the end so was clearly not an issue.”

Helpful Report

Posted 4 years ago

Hi Andy - thank you for taking the time to leave us a review. I am glad that you enjoy our Kiln Dried Ash 🔥 In regards to the delivery process, our agreement with our palletline partner is strictly a kerb side delivery however if possible the driver will usually move it closer if there is stable ground and it is safe to do so. Hope this helps! 😊 - Erin at Calido.

Posted 4 years ago

“Excellent delivery service last week - driver most helpful.”

Helpful Report

Posted 4 years ago

Thank you very much! I will be sure to pass on your kind feedback to James, our delivery driver 😊🚛 - Erin at Calido.

Posted 4 years ago

“ordered on Sunday delivered on Wednesday with advance notice from delivery co excellent service from start to finish good product too!”

Helpful Report

Posted 4 years ago

Smooth delivery is what we aim for! Thank you very much for your review 😀 - Erin at Calido.

Posted 4 years ago

“Love these log briquettes, had our first pallet at Christmas last year and am now stocking up for the winter, ordered another pallet as I have enough room in the log store for them. Throws out more heat than conventional logs and hardly any ash.”

Helpful Report

Posted 4 years ago

Fantastic to hear Adrian - thank you very much for your continued support. Enjoy your Calido Wood Briquettes! - Erin at Calido 😊

Posted 4 years ago

“Good people to deal with and will do so again”

Helpful Report

Posted 4 years ago

Thank you very much 😊 - Erin at Calido.

Posted 4 years ago

“Excellent quality and volume of wood with great service.”

Helpful Report

Posted 4 years ago

Thank you very much Alan! Enjoy your logs 🔥 - Erin at Calido.

Posted 4 years ago

“Absolutely delighted. First time customer of Calido and they can bank on my repeat business. Great website, let me pick a delivery date. All arrived as planned, top quality logs for my stove. Really pleased start-finish.”

Helpful Report

Posted 4 years ago

Thank you very much for your lovely review John! This is great to hear 😊 We hope that you enjoy your logs 🔥 - Erin at Calido.

Posted 4 years ago

“Excellent service, quick delivery and great prices”

Helpful Report

Posted 4 years ago

Thank you very much James 🤗 - Erin at Calido.

Posted 4 years ago

“An amazing company. I ordered an electric chainsaw on Wednesday afternoon and it was delivered on Thursday, the very next day. When you need equipment you want it ASAP and this service was perfect. I cannot recommend Calido highly enough. Thank you very much.”

Helpful Report

Posted 4 years ago

Thank you very much for your kind review Sandra 😊 It was our pleasure to help you out! - Erin at Calido.

Posted 4 years ago

“Top quality products and so glad to have bought them.”

Helpful Report

Posted 4 years ago

This is great to hear 😊 Thank you Steve! - Erin at Calido.

Posted 4 years ago

“Good old fashioned service with modern fast despatch and well packed”

Helpful Report

Posted 4 years ago

Thank you for your kind review Gary 😊 I hope that you enjoy your new Husqvarna BLi300 battery! - Erin at Calido.

Posted 4 years ago

“Calido Briquettes amazing product”

Helpful Report

Posted 4 years ago

Thank you very much Catherine 😊 - Erin at Calido

Posted 4 years ago

“Great service very quick delivery 👍👍”

Helpful Report

Posted 4 years ago

Fantastic to hear! Thank you for leaving us a review Christian 😊 - Erin at Calido.

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews