Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price (if you can ever say that about eco logs as they are expensive!) great comms and delivery.”

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Posted 4 years ago

Thank you Jill - we hope that you enjoy your Pini Kay Oak briquettes! 😊 - Erin

Posted 4 years ago

“Brilliant Service from start to finish and superb delivery couldn’t have been a better experience”

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Posted 4 years ago

That is great to hear! Thank you for your lovely review Pete 😊 - Erin

Posted 4 years ago

“The logs are warm, dry and better then cheaper versions. The delivery guy was great.”

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Posted 4 years ago

Thank you very much Neil 😊 - Erin

Posted 4 years ago

“Easy to order, delivery as advertised and good quality firewood. Job done.”

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Posted 4 years ago

Fantastic to hear. Thank you very much Gordon 😊 - Erin

Posted 4 years ago

“Excellent company to deal with and the night time logs are long lasting”

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Posted 4 years ago

Thank you very much Jonathan 😊 - Erin

Posted 4 years ago

“Fantastic business - great range of products and accurate knowledge about how they work out in reality. Also, fantastic service to customers, from telephone to email to ordering to delivery. Staff are helpful efficient and kind people.”

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Posted 4 years ago

Thank you for taking the time to leave us such a kind review Chrissy! We appreciate it. Enjoy your briquettes! 🔥 - Erin

Posted 4 years ago

“Great service. Fast delivery. Fantastic logs. Thank you.”

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Posted 4 years ago

Thank you very much Bruce 😊 - Erin

Posted 4 years ago

“Excellent logs and excellent service too!”

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Posted 4 years ago

Thank you 😊 - Erin

Posted 4 years ago

“A great product which does the job very well. My compliments to the delivery driver who was most efficient and friendly at the end of what must have been a very long day for him. We were almost the last delivery he had to make but he manoeuvered the pallet so I could easily unload it. Many thanks.”

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Posted 4 years ago

Thank you for your kind review Stewart. We appreciate it 😊 - Erin

Posted 4 years ago

“Great service and prompt delivery. Needed a shorter delivery time in time for the weekend after forgetting to order in advance, and the team couldn't have been more helpful. Great service.”

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Posted 4 years ago

Thank you very much Gordon. Happy to help! 😊 - Erin

Posted 4 years ago

“Ordering was very easy and the delivery couldn’t have been better. A very good service and the wood certainly burns well. Thank you”

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Posted 4 years ago

This is great to hear! Thank you very much James 😊 - Erin

Posted 4 years ago

“Wood delivered to driveway in good time, well packaged.”

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Posted 4 years ago

Thank you 😊 - Erin

Posted 4 years ago

“Logs are ok and burning well”

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Posted 4 years ago

Thank you for your review Campbell 🔥 - Erin

Posted 4 years ago

“The logs provide good heat and are easy to light and the ordering and delivery process is faultless”

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Posted 4 years ago

Thank you for your kind review David 😊 - Erin

Posted 4 years ago

“Splendid logs and excellent delivery service.”

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Posted 4 years ago

Thank you for your feedback Mary 😊 - Erin

Posted 4 years ago

“A very easy process from ordering to burning. I thought the price was a little bit expensive but the logs are probably the best I've bought so far.”

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Posted 4 years ago

Thank you Iain. We appreciate your feedback 😊 - Erin

Posted 4 years ago

“Excellent service from Calido Logs, crates of Ash arrived a day early. A big thank you to delivery driver. Winter 🥶 is looming thanks again for continued service.”

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Posted 4 years ago

Thank you very much Janet. Winter is fast approaching indeed! I hope that you enjoy your logs 🔥 - Erin

Posted 4 years ago

“Very pleased with the service.”

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Posted 4 years ago

Thank you very much Alessandra 😊 - Erin

Posted 4 years ago

“Really helpful and infromed salesperson (Gregor) who amde sure we had everything we needed.”

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Posted 4 years ago

Thank you for your kind review. I will pass on your feedback to Gregor 😊 - Erin at Calido

Posted 4 years ago

“Have used hotties for a few years now. Lots of heat, convenient and easy to store. Calidos price is good and delivery service is first class.”

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Posted 4 years ago

Thank you very much for your support! 😊 - Erin at Calido

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews