Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,673 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I can say is from start to delivery... very smooth....”

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Posted 7 years ago

“Trying to find an alternative to Verdo briquettes we visited the Calido showroom in Stirling. We bought 4 alternative products to try and also received advice from John. Phoned the office several days later and placed an order. Delivery date was negotiated and briquettes arrived a few days later. Helpful advice and prompt delivery of order.”

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Posted 7 years ago

“Excellent quality products and extremely efficient delivery.”

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Posted 7 years ago

“Great logs...great service. The delivery driver was so helpful...I was worried about the delivery getting down our drive, but he made it look so easy.”

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Posted 7 years ago

“Braw service! John's a star! I suspect his better half is an even brighter star!”

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Posted 7 years ago

“Did what they say they do.”

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Posted 7 years ago

“Great service. Arranged delivery around us. Very pleasant delivery man.”

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Posted 7 years ago

“The company is extremely helpful and gives tremendous service. They are very customer oriented - would be very pleased to use them again”

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Posted 7 years ago

“Very efficient service let down by the product. A sample pack was a godsend as allowed appraisal of heat log, more companies should follow suit. Previous order of kiln dried ash was excellent and will be ordering it again.”

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Posted 7 years ago

“Top customer service. Friendly and knowledgeable.”

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Posted 7 years ago

“Not always the cheapest but they supply excellent Kiln dried logs that won’t ruin your expensive log burning fire. Delivery is also excellent. They always try to deliver according to your wishes. Overall a good product and a good service.”

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Posted 7 years ago

“Since installing our stove in 2015 we have ordered our logs from Calido and will continue to do so in future. They provide a good, prompt service with good quality logs at a reasonable price. This time we included a bag of peat in our order. This was keenly priced and much cheaper than can be obtained on line.”

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Posted 7 years ago

“Really helpful - quick and efficient.. Thank you!”

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Posted 7 years ago

“This is my second time ordering wood and it was as efficient as the first. Wood quality excellent.”

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Posted 7 years ago

“Logs ordered LATE Tuesday night - delivered Friday morning. To Stockport! Fast and efficient. Thanks”

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Posted 7 years ago

“Fantastic find today, and only 8 minutes drive away, we went for the first time today to buy logs for our new burner and greeted by a very pleasant young lady who took the time to explain about the differences between the logs, burn time, heat, flame etc, you can buy as much or as little as you need all at a very reasonable price and there is a great selection of stoves on sale ( wish we had found here when looking for ours). All in all we would highly recommend CALIDO !!!! 10/10”

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Posted 7 years ago

“Very friendly and good communications”

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Posted 7 years ago

“Ordered a birch value crate and really happy with the logs , they burn great !! Will definitely use Calido again 👍”

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Posted 7 years ago

“Friendly efficient service,arrived on day I requested for delivery.”

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Posted 7 years ago

“Very good quality logs they burn perfect in our stove. Delivered on the day selected excellent service can definitely recommend as this is the second time we have used calido”

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Posted 7 years ago

Calido Logs and Stoves is rated 4.9 based on 3,673 reviews