Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,714 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery ! Excellent service ; as ever”

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Posted 8 years ago

“We have just received our first order of calido logs and we are delighted with the service provided from ordering to delivery. We were kept updated on the advised delivery date and they arrived as per quotation. Very obliging delivery driver, placed the pallet where asked. We would recommend this service to anybody who requires a great product with a quality delivery service.”

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Posted 8 years ago

“Been using these brickets for the last 5 years now. Better than using the wood, less ash, less smoke, ready to use and no drying out period required”

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Posted 8 years ago

“Absolutely fantastic - so easy from ordering online, through payment to delivery. Quick too. Couldn't be happier - will definitely order from Calido again.”

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Posted 8 years ago

“Easy pleasant transaction and delivery exactly as advised. Thank you. Will shop here again.”

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Posted 8 years ago

“Excellent prompt service. Answered queries immediately. Delivered correct goods as arranged.”

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Posted 8 years ago

“We recently received a 1040kg Verdo Briquettes delivery from Calido logs. The service was prompt, courteous and efficient plus the Verdo Briquettes are superb! They burn hotter and last longer than coal, produce much less ash than coal and actually stay lit overnight if needed (unlike ordinary logs). We're 100% delighted with both the service and the product. Thank you.”

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Posted 8 years ago

“Great customer service! !!!”

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Posted 8 years ago

“Excellent logs, arrived when they said”

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Posted 8 years ago

“I'm new to this log burning stove and phoned for some logs and got a delivery the same day. ( just in time for the cold spell) Very pleased with the prompt service. Logs seem very good burning quality too. I'm as warm as toast. Thanks Calido.”

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Posted 8 years ago

“Good quality logs and well packaged when delivered making them easy to off load.”

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Posted 8 years ago

“Great service and delivery.”

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Posted 8 years ago

“The logs supplied by Calido are first rate. They burn warmer, light easier and last much longer. Delivered as promised at a very reasonable price. A good honest service”

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Posted 8 years ago

“Ordered online effortless, Ticked delivery day, Had to change delivery day, contacted them on phone, day changed without fuss, definitely my preferred supplier”

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Posted 8 years ago

“Absolutely fantastic service! An pleasure to deal with, fast and flexible delivery and a great product”

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Posted 8 years ago

“Fantastic team! Fantastic service! Fantastic delivery! Fantastic product! I've been buying logs for a few years now and found these guys on line last year, had a few deliveries from them now and I cannot fault them, would not get logs from anywhere else. 5 STAR EXCELLENCE!”

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Posted 8 years ago

“Arrived on time. Unfortunately pallet only fits through my gate lengthways, so I had to empty it then drag pallet through and reload it! Any suggestions appreciated? Stove installed today and is now burning beautifully.”

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Posted 8 years ago

“Products were exactly as described and well packaged. Delivery was right on time. Excellent”

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Posted 8 years ago

“Easy to order & delivery was prompt and at a day & time to suit me. would definitely recommend”

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Posted 8 years ago

“First time I have ordered a pallet of briquettes and had some concerns. All questions were answered promptly, even outside office hours. I was well impressed by this service. During the whole process and delivery, I was updated by email and phoned by the driver to inform me when I could expect the goods to arrive. Overall a pleasant experience and can recommend them.”

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Posted 8 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,714 reviews