Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,673 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly service. Delivered when promised.”

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Posted 8 years ago

“Wonderful service. Delivery men went that extra mile and put the logs in outhouse for me which was much appreciated.”

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Posted 8 years ago

“The whole experience from ordering the logs through to receiving them was first class.”

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Posted 8 years ago

“The logs give a very cheerful flame and good heat. It was easy to order and any queries were easily answered.”

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Posted 8 years ago

“Easy ordering, reliable delivery and high quality, clean, dry logs the perfect size for my stove - again.”

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Posted 8 years ago

“Always great logs & always delivered as requested”

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Posted 8 years ago

“Ordered on Friday pm and got a phone call for delivery 2 min after. Logs were delivered about 1 hour later in the afternoon. Logs are very well seasoned. Great service, great logs and great banter!”

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Posted 8 years ago

“Really clear and easy to use online onl”

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Posted 8 years ago

“Bought a pallet last Winter and was very impressed, excellent delivery, good sized logs, practical in 40 bags on a pallet, burned well. So bought the same this year. Very speedy delivery.”

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Posted 8 years ago

“Friendly and straightforward advice and service together with some good craic. Thoroughly recommended.”

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Posted 8 years ago

“Just received new delivery today. On time as usual. Perfectly placed for convenience. I've been buying for a year now and am very satisfied with the service and product quality. John always goes the extra mile. Can't recommend enough.”

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Posted 8 years ago

“Very helpful and convenient service.”

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Posted 8 years ago

“Great people to deal with. Just bought my firewood from them delivered exactly when they said it would be. Neatly placed on my driveway where I asked for it to be left.”

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Posted 8 years ago

“Best delivery service , and quality firewood”

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Posted 8 years ago

“great to deal with logs are fantastic why would I go anywhere else”

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Posted 8 years ago

“Fast & efficient handling of my order”

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Posted 8 years ago

“From placing the order to receipt of the logs was so quick! There had been a concern that maybe the standard delivery van might not be able to get up my drive and you had requested a short van. This did not happen and it was the standard van which came up the drive without a problem. The delivery man was friendly and efficient. I will buy my next supply of briquettes from you and know that the van will get up the drive. Efficient from order to delivery and a very competitive price. Thank you.”

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Posted 8 years ago

“No other better place to buy logs. Contact is easy. Delivery swift and logs are awesome. Brilliant all round.”

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Posted 8 years ago

Thank you for the great review Steven, I'm going to use Whattsap more after your order as its not something we've used much with customers before :-) Could I be cheeky and ask you to give us a brief review on google too please? It will help others find our awesome logs! Its simple to do by clicking on the link below. https://goo.gl/WKFYFb Many thanks again, John@Calido

Posted 8 years ago

“The quality of the logs supplied are excellent”

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Posted 8 years ago

Thanks again Fiona, and thanks for the tip, unfortunately your gift didn't last as long as the logs ;-)

Posted 8 years ago

“Great customer service, well looked after.”

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Posted 8 years ago

Thanks again Douglas, glad to see you enjoying the fire!

Posted 8 years ago

Calido Logs and Stoves is rated 4.9 based on 3,673 reviews