Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,629 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,629 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received swiftly, easy to assemble, looks brill!”

Helpful Report

Posted 8 years ago

“I foolishly ordered 2 BBQ covers instead of 1 and Lauren very kindly went out of her way to intercept the package herself at the depot in order to save me the hassel of having to organise a return. Above and beyond!”

Helpful Report

Posted 8 years ago

“Delivered really quickly and the logs are a perfect size and burn brilliantly and burn much longer than previous logs we've had”

Helpful Report

Posted 8 years ago

“Efficient. Excellent value for money”

Helpful Report

Posted 8 years ago

“Lauren gave us a detailed talk through of the kelly Kettle and this helped us choose what we needed. It is the best camping purchase ever! Worked a treat for boiling water (very quickly), making several meals e.g. veggies with wine and gnocchi, bacon and eggs, and toasting marshmallows! We took some waxies (fire lighters) and kindling from Calido which was just as well as there are very little trees/driftwood around the beaches on the isle of Harris in the Outer Hebrides. It was incredibly windy there so we were very grateful to have our Kelly Kettle because the gas stove kept blowing out whereas the Kelly Kettle fuel was contained and we turned the air hole when we needed more wind into it to get the wee fire going. Love it - wouldn't keave home without it when going camping or hiking/picnicng. 10/10”

Helpful Report

Posted 8 years ago

“Good quality , Competitive prices and very efficient delivery service . Highly recommended.”

Helpful Report

Posted 8 years ago

“Friendly staff and really efficient delivery......and excellent quality logs! John”

Helpful Report

Posted 8 years ago

“Brilliant communication, and service right from the start, and what a great product. The Kelly Kettle is brilliant, this is the SS version, it's so efficient, quick and easy and robust. It'll outlast me. You get some great accessories with it also. I use it kayak camping, and munro bagging mostly. It's so quick to heat up 1.5 litres of water whilst cooking up dinner above with the same flame. You don't need many bits of wood/small branches/twigs to fuel it either. It is so efficient. Great when windy also, the days of using gas and waiting along time for the kettle to boil are long gone. Totally recommend the Kelly Kettle and get it from these guys, thanks Calido!!!! Cheers, Mike.”

Helpful Report

Posted 8 years ago

“From order to delivery very Happy.”

Helpful Report

Posted 8 years ago

“Price and delivery service very good”

Helpful Report

Posted 8 years ago

“Very fast & freindly service. Nice little freebie in with my Kelly Kettle order too.”

Helpful Report

Posted 8 years ago

“The way John arrives loads the logs where I need them to be is fantastic and worth a fortune to me. So helpful and cheery. Both John and Lauren are such a nice couple and care for their customers”

Helpful Report

Posted 8 years ago

“A very polite, professional service from ordering to delivery. High quality of product and good customer service experience. A simple call and repeat customers are recognised.”

Helpful Report

Posted 8 years ago

“I get great service from them I ordered online and they called me back to say they were passing later on in the day so would drop my order off. That was same day service. I am happy with the usual service I get 2-3 day delivery.”

Helpful Report

Posted 8 years ago

“excellent service, logs delivered within 48hrs of ordering in a handy crate which was delivered right into my garage, logs are excellent quality and will definitely be using Calido again.Thanks again Lauren.”

Helpful Report

Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

“Delivery is good straight to my garage on the pallet”

Helpful Report

Posted 8 years ago

“Very fast delivery. Always good quality wood cut in manageable sizes. Packed nicely on pallet which is good for chopping into kindling. By far the best wood supplier I have used & the only one I will use in the future.”

Helpful Report

Posted 8 years ago

“Excellent service from John and Lauren with a prompt and efficient delivery plus great quality of logs.”

Helpful Report

Posted 8 years ago

“Easy to order, easy to pay and very quick delivery, right to my log store.”

Helpful Report

Posted 8 years ago

Calido Logs and Stoves is rated 4.9 based on 3,629 reviews