Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,629 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,629 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wood. Excellent heat, 0% humidity. Burns great in our burner. Order and delivery process was smooth and straightforward. Delivery arrived as expected. Happy days!”

Helpful Report

Posted 8 years ago

“Great service, logs arrived when I was told they would. Haven't used any yet as I still have the last of my previous load to use up. Also received a pack of kindling that I hadn't asked for, great!”

Helpful Report

Posted 8 years ago

“Reliable and friendly service”

Helpful Report

Posted 8 years ago

“Always deliver on time and makes the effort to deliver when suits the customer”

Helpful Report

Posted 8 years ago

“Really quick - next day - service and great quality logs. They burn so well in our stove.”

Helpful Report

Posted 8 years ago

“Have received excellent service from John and Lauren with no problems from ordering and delivery. The quality of logs supplied was great and this being my second order I know where my next order will go, Calido Logs!!!!”

Helpful Report

Posted 8 years ago

“Easy to order and good delivery”

Helpful Report

Posted 8 years ago

“Third pallet of silver birch. Delivered on the day and time. No hassel no fuss. Excellent quality and consistant sizes for my wood burner. Great company to deal with. All the best JerryB”

Helpful Report

Posted 9 years ago

“It was a pleasure to speak to the lovely owners of Calido. The young lady was very knowledgeable in all her products. We are first time buyers but we will definitely be back.”

Helpful Report

Posted 9 years ago

“Prompt delivery, great quality logs & all the right size for our stove. Excellent courier with powered pallet forklift which was able to deliver right to our wood store.”

Helpful Report

Posted 9 years ago

“easy to talk to and high quality products”

Helpful Report

Posted 9 years ago

“The last two batches of logs I've ordered from Calido have been seriously dry, almost to the point where kindling isn't necessary to get the fire started - I just used some of the smaller pieces to start off with. They burn like paper, which means I was going through quite a lot of logs in a short space of time. I'm undecided if that's a good thing or a bad thing, but they do burn very clean, and unlike seasoned logs there's no charcoal left in the stove in the morning - everything has burnt away fully. I've been using Calido for a while now, and their service is great. The logs always arrive on time, and the team are always very responsive to my communications.”

Helpful Report

Posted 9 years ago

“You get 1st attention when visit the office. Prompt delivery service and on time. Not having a drive way they delivered the pallet up to my gate to allow me to easily decant the pallet into my property. All done with a smile.”

Helpful Report

Posted 9 years ago

“What a helpful and friendly company , great communications and couldn't be more helpful on delivery , placed crate exactly where I needed it”

Helpful Report

Posted 9 years ago

“I contacted Calido Logs on a Friday via their website, and was delighted to have my order of logs delivered at a time to suit me on the Saturday afternoon. A great service and a competitive price. The logs were carefully placed exactly where I need them. Thanks. Nick”

Helpful Report

Posted 9 years ago

“Delivery was quick, and though the briquettes were missed off the delivery initially, it was quickly corrected, even though it was late on Saturday afternoon. It is a pleasure to have such personal and responsive service. The logs and briquettes burn well. Delighted!”

Helpful Report

Posted 9 years ago

“Having a multi fuel stove we had excellent advice and service from Calido ,great firewood will definitely use them again”

Helpful Report

Posted 9 years ago

“Great comms great delivery time and great Ash logs. Delivery driver very helpful. First class from start to finish thanks John.”

Helpful Report

Posted 9 years ago

“Special delivery instructions adhered to exactly. Quality of product first class at a competitive price. Will continue to buy Special delivery instructions adhered to exactly.”

Helpful Report

Posted 9 years ago

“My delivery day had to changed to earlier in the week, I texted John to ask for this! & it wasn't a problem, it's a great service they offer.”

Helpful Report

Posted 9 years ago

Calido Logs and Stoves is rated 4.9 based on 3,629 reviews