Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,736 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service with the Calido delivery driver going above and beyond to ensure we secured our crate. Professional and helpful. An excellent combination.”

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Posted 4 years ago

Thank you for your positive feedback, we will pass this onto our driver James :-) - Kirsty @ Calido

Posted 4 years ago

“Excellent service, very helpful”

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Posted 4 years ago

“excellent and speedy next day dilivery.”

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Posted 4 years ago

“Very pleased with the service in the office whilst making initial enquiry, good price for the work to be carried out and machine returned in a very acceptable serviced condition.”

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Posted 4 years ago

“Dealt with this company many times, very good communication, delivered on time, very helpful driver on time delivery.”

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Posted 4 years ago

“Delivery on time”

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Posted 4 years ago

“Extremely helpful and pleasant delivery driver. Will definitely be using Calido again!”

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Posted 4 years ago

“I started using Calido a couple of years ago after my previous supplier stopped trading due to Covid and a friend recommended I use them. Excellent logs that burn well and a good value package with delivery on time. All that you would want from a supplier.”

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Posted 4 years ago

“The delivery arrived promptly (a day before expected!) and the logs are excellent, putting out a good heat and lasting well. The person at Calido I spoke to on the phone when the website wouldn't take my order was very helpful and completed the order then.”

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Posted 4 years ago

“only ordered a small sample of briquettes to tey themn out but service was good and the item delivered well packaged.”

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Posted 4 years ago

“I have bought husqvarna saw from calido. There was an issue with the purchase which was quickly resolved. Very impressed. Kirsty and John been very helpful. Pleasure to deal with! Great prices! Highly recommended! 20points on a 10scale 🥰😻”

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Posted 4 years ago

“Great service as always.”

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Posted 4 years ago

“Best supplier around.”

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Posted 4 years ago

“1st Class service as always!! Thank you!”

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Posted 4 years ago

“Been looking for a chain saw for a week or two. I popped in the shop and the sales staff where fantastic having no real experience with a saw they went through all the saws and matched me up the the saw I needed. They then took the machine out of the box set it up and filled it up with oil and fuel. They then spent time with me outside giving me one to one tuition on the chain saw till I had the safety aspects and general running procedures sorted out. Fantastic support and after sales I went back next day as I needed oil I forgot to buy on the day and took the saw back . They adjusted the chain and again took the time to show me how to do it correctly myself. I strongly suggest going to the shop for a look the staff are fantastic and after sales are second to none Thanks again guys Jeff baird Husqvarna 550 xp chain saw Purchase.”

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Posted 4 years ago

“Great telephone manner, listened to what works best for me and what burns best in my stove. Best pricing available, delivered to suit my needs. All in all great, thank you.”

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Posted 4 years ago

“Sooper dooper as usual. Thanks”

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Posted 4 years ago

“The delivery was very prompt for my coffee logs I,ve not used them yet waiting on my fire.”

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Posted 4 years ago

“These wood briquettes are great. I got the starter pack of 10 and am about to order lots, especially as our fuel bills are going up. And the delivery was free; always a plus.”

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Posted 4 years ago

“Very straightforward ordering process, great availability on delivery dates, super helpful and friendly delivery driver and more importantly, fantastic product. ⭐️⭐️⭐️⭐️⭐️all round”

Calido | Logs, Stoves & Outdoors 5 star review on 7th March 2022

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Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,736 reviews