Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,735 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido | Logs, Stoves & Outdoors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and excellent burning/heat output. Fair price and good delivery system. Used them in the past and will do so in the future.”

Helpful Report

Posted 4 years ago

“Fantastic products and service”

Helpful Report

Posted 4 years ago

“Excellent service and help from driver James.”

Helpful Report

Posted 4 years ago

“My wife likes the Calido Logs as they burn well & long compared to kiln-dried wood. They are also less messy and easy to handle. Our logs were delivered by a delivery firm (Menzies) on a palate and stored in the garage. The man used a forklift trolley to move them. The half palate was the limit for him to manage. Outside storage could be a problem. I thought the price was good compared to 10 kg supermarket bags and less worry to pick up the next supply.”

Helpful Report

Posted 4 years ago

“Fast and clear on orders and delivery so all good”

Helpful Report

Posted 4 years ago

“First time with Calido, and very pleased with the whole deal, from the easy ordering to the friendly and efficient delivery. The logs look just great, and I will re-order in due course. thanks very much.”

Helpful Report

Posted 4 years ago

Thank you for your review and positive feedback! We hope you enjoy your logs and look forward to supplying you again in the future - Kirsty :)

Posted 4 years ago

“Very good service, delivered when said. The logs are very good at a competitive price plus they are cleaner than others we have used. We will be ordering again”

Helpful Report

Posted 4 years ago

Thank you for your positive feedback Susan - we really appreciated it ! :) - Kirsty

Posted 4 years ago

“From the purchasing process, delivery and use of the logs, perfect experience. I will use Calido and these logs again.”

Helpful Report

Posted 4 years ago

“Ordered a Kelly kettle was delivered very quick which was a surprise as it was also at a really good price. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Excellent hotblox, higly recommend for a WHAM wood burner which keeps us warm through the winter in an Grade1 listed property. Hard to heat with CH, so we don't. Very competitive price and well packed in 10kG packs which oldies can lift! (Local suppliers 18.5kG). Minimal plastic packing to dispose of. Delivery free and spot on by Richards on a palatte to the door. A VERY friendly phone service that helped check on the delivery time. Don't bother with unseasoned logs every again, or their problematic storage.”

Helpful Report

Posted 4 years ago

“No problems ordering online. Delivered on the day specified. Would recommend this company.”

Helpful Report

Posted 4 years ago

“I ordered a stove from Calido Logs the price was good and delivery on time. On ringing to enquire about a couple of points with regards to my order I found the staff polite and helpful.”

Helpful Report

Posted 4 years ago

“Excellent service as usual all delivered on time , great supplier”

Helpful Report

Posted 4 years ago

“Great service from Calido. Never had a problem.”

Helpful Report

Posted 4 years ago

“Easy ordering process and very prompt response to email query, order delivered swiftly and already in use. Good quality product, great burn and heat and lasts above average length of time to similar products on market”

Helpful Report

Posted 4 years ago

“Have ordered twice now through Calido - logs always arrive on time, and are a perfect size and quality”

Helpful Report

Posted 4 years ago

“First time I have brought Calido logs or used this company. Ordering was easy and delivery was smooth no issue .Driver was pleasant and helpful and contacted me before delivery. Will definitely use again.”

Helpful Report

Posted 4 years ago

“Excellent service from ordering to delivery”

Helpful Report

Posted 4 years ago

“3rd time repeat customer. I found Calido after having issues with a previous company and very glad I did. Service is always on time and great communication processes in place, plus the delivery service they use have always had excellent understanding drivers when dropping of your logs.”

Helpful Report

Posted 4 years ago

“Excellent quality with good burn time. Delivered on time by a helpful driver 👍”

Helpful Report

Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,735 reviews