Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,495 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the product or the delivery itself but WHY bother asking me to book a delivery slot if you are just going to deliver it whenever it suits you? As luck would have it, i was at home but it arrived a day early.”

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Posted 3 years ago

Hi Craig, thanks for your recent order and I'm sorry to see the three star review due to the delivery service. We offer a delivery date picker rather than a 5 day window offered by many other companies as we don't want people having to hang about all week waiting for their delivery. We passed on your preferred date to Palletline and it appears they took a chance to try deliver a day early. Had you not been in Palletline would have phoned us to ask if it was ok to leave the delivery, as they had tried to deliver a day early we would have asked them to take it back to the depot and redeliver it on the correct date. I hope this explains things. Kind Regards, John@Calido

Posted 3 years ago

“Again, great as usual”

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Posted 3 years ago

Thank you for your on going support James 😊 - Erin at Calido

Posted 3 years ago

“Great product, swift delivery and everything you need for your stove.”

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Posted 3 years ago

Thank you Graeme! I hope that you enjoy your new purchases 🔥 - Erin at Calido

Posted 3 years ago

“Good prices quick delivery.”

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Posted 3 years ago

Thank you Sara - this is lovely to hear 😊 - Erin at Calido

Posted 3 years ago

“Excellent service from start to finish . Clean and tidy workers too.”

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Posted 3 years ago

Thank you very much John. I am sure that you will get great use out of your new Chesneys Beaumont 5 stove as the days begin to get colder! Enjoy 🔥 - Erin at Calido.

Posted 3 years ago

“Delivered quickly and easy to stack in log shed . Looking forward to burning them .”

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Posted 4 years ago

Thank you for your kind review. I hope that you enjoy your Kiln Dried Ash logs! 🔥 - Erin at Calido.

Posted 3 years ago

“Good service”

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Posted 4 years ago

Thank you 😊 - Erin at Calido

Posted 3 years ago

“We Have dealt with Calido now for nearly 2 years and could not be better served.Last delivery was today (Aug 11)and the driver went well above and beyond trying to negotiate our fate to make it easier to unload and stack.All of our dealings with this company have been great!! Couldn't,t wish for better”

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Posted 4 years ago

Thank you very much for being a great customer David. We appreciate the support! Enjoy 🔥 - Erin at Calido.

Posted 3 years ago

“I ordered my Kelly Kettle expecting it to take a few days to arrive. Especially as I place the order on a Sunday. It arrived in very good order on the Tuesday morning. Thank you California Logs and Stoves One happy camper 😁”

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Posted 4 years ago

Thank you very much for your order 😊 I hope that you enjoy your new Kelly Kettle Base Camp Kit! - Erin at Calido.

Posted 3 years ago

“Excellent service from Calido. From the time we first went to look at the hot tubs, they were helpful and informative but not pushy. The installation was excellent and the two delivery men could not have been more helpful in ensuring the area we had prepared was suitable and in unloading all our logs to our preferred location. Thanks so much - we will definitely be returning customers.”

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Posted 4 years ago

Thank you very much for such a lovely review Kathryn! We are happy to hear how pleased you were with the service that you received from us. Enjoy your new wood fired hot tub! 🔥 - Erin at Calido.

Posted 4 years ago

“Would not shop anywhere else, fantastic service and extremely good prices for top range products”

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Posted 4 years ago

“Great stove - easy to operate and amazing results. Superb, friendly service. Thanks”

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Posted 4 years ago

“Calido web site easy to use , order goods, choose delivery date , excellent service 10/10”

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Posted 4 years ago

Thank you very much for your kind review Michael 😊 - Erin at Calido.

Posted 3 years ago

“Spot on staff, friendly and helpful. I use birch in my stove and Calido's wood is excellent. I have used 2 other suppliers in the past but I'm sticking with Calido.”

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Posted 4 years ago

That is exactly what we like to hear! Thank you very much for your lovely review. Enjoy your logs! 🔥 - Erin at Calido

Posted 3 years ago

“Great company to order from. Quick delivery from really friendly staff”

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Posted 4 years ago

Thank you very much Margarete. It was a pleasure to help you out 😊 - Erin at Calido

Posted 3 years ago

“Found this company on a web search. The only company I could find with the product I was looking for. Everyone else had sold out. I rang to make sure they still had the product. Good service on the phone which confirmed what I wanted. Proceeded to use the online order process and the product arrived within 3 days. No complaints whatsoever. Very good and would definitely use again.”

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Posted 4 years ago

Thank you very much Stephen! It was our pleasure to supply you with a brand new Chesneys Heat and Grill. I am sure that you will get great use out of it! 🔥 - Erin at Calido.

Posted 4 years ago

“Excellent service, delivered on time and dropped where we wanted by driver. Logs were well stacked with no spaces. ****”

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Posted 4 years ago

Thank you very much Jayne - enjoy your logs! 🔥 - Erin at Calido.

Posted 4 years ago

“Calido.... are very communicative and helpful. Following my initial order, which arrived on the requested date, I'd forgotten to order a metal plate for the heater to sit on. Called Calido, ordered one and was with me next day! High praise! I was also very impressed with the company who delivered. Given the heater's weight and it being a kerbside delivery.... they got it up my rough drive and as close to my garden gate before even letting me know they were there. They went beyond the 'call of duty'.”

Calido Logs and Stoves 5 star review on 3rd August 2021

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Posted 4 years ago

Thank you very much Robert. Your Quaruba looks fantastic! The rusting process looks well underway now. I will be sure to pass on your kind feedback to the team 😊 Enjoy! - Erin at Calido

Posted 4 years ago

“Absolutely brilliant product & fantastic service from this company. Highly recommend this company”

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Posted 4 years ago

Thank you for the kind review Philip 😊 - Erin at Calido.

Posted 4 years ago

“Absolutely fantastic service from Calido logs. Super helpful and excellent problem solving. Communication was excellent and I wouldn't hesitate to recommend them to others. We will definitely use them again.”

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Posted 4 years ago

Thank you very much for leaving us a review Claire! We appreciate your support. I would love to see a photo of your stove up and running if possible as we could also use it on our social pages 😊🔥 Enjoy. - Erin at Calido.

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,495 reviews