Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top rated service from all the staff I spoke to, smart delivery and friendly and helpful delivery driver”

Helpful Report

Posted 5 years ago

Thank you Len 😃 We are glad that you have chosen Calido to supply you with your firewood. Enjoy! - Erin at Calido 🔥

Posted 5 years ago

“Good personable comms and well organised. Delivered as advised with no hassles. Logs seem OK, not burnt them yet. A lot of bark came of transporting them to the wood store, which is a pain. Was sent a couple of packs of briquettes to sample, which was a generous gesture and has helped in working out what might be good to use. First class service and hopeful the product will be as good as competitors.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Debbie. We hope that you enjoy our firewood! - Erin at Calido 🔥

Posted 5 years ago

“Excellent product. Too wide for my stove but they cracked with a sharp tap into the perfect size. Burns exceptionally well, very impressed.”

Helpful Report

Posted 5 years ago

Thank you for the review Maurice. We are pleased to hear how much you are enjoying our Calido Hot Blox! - Erin at Calido 🔥

Posted 5 years ago

“Order delivered at arranged time and to where I wanted it. Service excellent, Price good also”

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Posted 5 years ago

Thank you very much Helen. Enjoy! - Erin at Calido 🔥

Posted 5 years ago

“great service”

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Posted 5 years ago

Thank you Ross! - Erin at Calido 🔥

Posted 5 years ago

“Fantastic service, arrived on a day of my choice and very helpful driver. The wood burns hot with little ash. Will definitely order again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Fiona - we are glad that you chose Calido! - Erin at Calido 🔥

Posted 5 years ago

“I have lived on a boat with a stove for most of my life. I switched to the recycled , sustainable solution of the compressed saw dust a few years ago. I have recently tried the Hardwood Hot Blox from Calido and I have been very impressed. Long lasting , clean and easy to light. I will definitely use these again. Thanks Mike”

Helpful Report

Posted 5 years ago

Wow, living on a boat must be so peaceful! Thank you for supporting us Mike, I am glad that you are enjoying our Hot Blox 😊 You should give our Calido Wood Briquettes a go as well!- Erin at Calido 🔥

Posted 5 years ago

“Great service & delivery, super quick delivered 2 days later.”

Helpful Report

Posted 5 years ago

A quick delivery is always great! Thank you for the review Sarah 😃 - Erin at Calido 🔥

Posted 5 years ago

“Easy to order, prompt delivery including being told what day and time they will be delivered, well packaged. Clean to handle and give out good heat”

Helpful Report

Posted 5 years ago

Brilliant to hear! Thank you for taking the time to leave us a review Paul😊 - Erin at Calido 🔥

Posted 5 years ago

“Brilliant product at an excellent price, will buy again”

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Posted 5 years ago

Thank you very much for your support Carole! 😃 - Erin at Calido 🔥

Posted 5 years ago

“A good product and delivery was quick (about 3 days). The hot blox light easily and burn for 1 to 2 hours. The wood briquettes burn a long time but seem to take some persuading to catch light. I will be ordering a quarter pallet of hot blow shortly which should see the winter out. Thanks guys.”

Helpful Report

Posted 5 years ago

Thank you very much for the kind review! I am happy to hear how much you are enjoying our Hot Blox and Calido Wood Briquettes 😊 We appreciate your support. - Erin at Calido 🔥

Posted 5 years ago

“Delivered on time excellent product staff always polite and efficient.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review - we appreciate it! Enjoy 🙂 - Erin at Calido 🔥

Posted 5 years ago

“Went the extra mile to ensure timely delivery was made. Excellent communication. Great product at a good price. Very happy, thank you.”

Helpful Report

Posted 5 years ago

Thank you for such a lovely review Elfyn! We are glad that you were pleased with both our product and service 😊 - Erin at Calido 🔥

Posted 5 years ago

“Order of compressed logs arrived very quickly. Burn well. Thankyou.”

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Posted 5 years ago

I am glad to hear this. Thank you for ordering from us Helen 🤗 - Erin at Calido 🔥

Posted 5 years ago

“I liked the efficiency of the ordering process. The delivery process is pretty poor. Palletline STATE that they will send a notice of a 2 hour window by email/text and they don't, so it is possible to miss a delivery slot simply because they don't stick to their published process. Product good, would buy again.”

Helpful Report

Posted 5 years ago

Hello Harry 😊 Sorry to hear that you weren't impressed with Palletline's service, I will be sure to pass this on. Thank you very much for leaving us a review - enjoy your Calido Hot Blox! - Erin at Calido 🔥

Posted 5 years ago

“Good wood delivered promptly!”

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Posted 5 years ago

Great to hear! Thank you for leaving us a review 🙂 - Erin at Calido 🔥

Posted 5 years ago

“Excellent service and product. Pricey but good.”

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Posted 5 years ago

Thank you for the feedback William. Enjoy! 👍🏼 - Erin at Calido 🔥

Posted 5 years ago

“Great service as always”

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Posted 5 years ago

Thank you Ruth 😊 - Erin at Calido 🔥

Posted 5 years ago

“Great service!! Really easy to order on-line. Regular emails to update me on order progress. Arrived when expected - delivery man was excellent and took the pallet right to my log store. Wood burns very well. Thank you - we’ll be back 😀”

Helpful Report

Posted 5 years ago

Thank you very much Fiona. Great to hear that you will continue to use Calido! Enjoy 🔥 - Erin at Calido.

Posted 5 years ago

“Great product and great service!”

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Posted 5 years ago

Thank you Jill 😀 Enjoy! - Erin at Calido.

Posted 5 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews