Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,669 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Quick efficient delivery”

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Posted 6 years ago

“From placing order to delivery. Seamless.”

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Posted 6 years ago

“Purchase and delivery of logs and briquettes fast, efficient and good value.”

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Posted 6 years ago

“Very satisfied with comms, delivery and briquettes. Been hunting for Verdo replacement since last winter. Great to have a good supply again. When I’ve burned my way through this load I’ll be back for more!”

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Posted 6 years ago

“Hotties logs are great and delivered very fast in fact next day. The only issue I have is the vouchers for discount on your next order do not work on the website when ordering ?”

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Posted 6 years ago

Hi John, thank you for your purchase and review. Apologies about the discount code not working, we had to change some settings due to abuse of the discount code online, they should be back working now. If you continue to have an issue with them please email us on sales@calidologs.com or call us during our office hours on 01786 357057 and we'll be happy to assist. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

“Excellent birch logs and very fast delivery, I bought these logs for decorative purpose as I have removed an old gas fire very happy the way they look.”

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Posted 6 years ago

“Not used the hotties as yet. Joseph”

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Posted 6 years ago

“All fine except left a long way from gate to house.”

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Posted 6 years ago

Dear Jonathan, I'm disappointed to see a 3 star review which gets classed as a negative review given the overall service we provided you. We delivered a good product at an extremely competitively price. It was delivered exactly as described on the day you choose and in line with how the delivery is described on our website. This being "kerbside" delivery service via Palletline. If terrain and access allow it's up to the driver to decide if its possible to wheel the pallet any further. From our experience they usually do in most cases. I would like to think the overall service offered was more than three star! Yours Sincerely, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

“Easy to deal with. Order arrived earlier than expected. No problem!”

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Posted 6 years ago

“Just received my second order of Calido briquettes. All delivered on promised day in good order. Great service and competitive price . Would definitely recommend to any log/briquette user.”

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Posted 6 years ago

“Fast, accurate and good value”

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Posted 6 years ago

“Speedy service, on time.”

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Posted 6 years ago

“Great service, delivered efficiently on the day requested. Really good burning logs.”

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Posted 6 years ago

“Great service from start to finish with the install of our stove. Just had my first bulk delivery of birch. Delivered exactly when they said it would be. Logs are very good - dry and never a problem lighting them.”

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Posted 6 years ago

“Good Comms with delivery driver gave me a delivery window all went well. Logs are great as good as a similar log of a different name. Burn well great heat would definitely recommend. Next palette will be a fully one.”

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Posted 6 years ago

“Excellent service as advertised”

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Posted 6 years ago

“Excellent service, prompt delivery. This is the second time that I have bought a full pallet of logs from this company and I would highly recommend both the logs and the company.”

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Posted 6 years ago

“Quick delivery. Website is user friendly. I would recommend Calido.”

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Posted 6 years ago

“arrived promptly as agreed. Tend to burn out quickly if the plastic cover is split . Excellent heat output,”

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Posted 6 years ago

“Great product. Great service. Very Happy. 10/10”

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Posted 6 years ago

Calido Logs and Stoves is rated 4.9 based on 3,669 reviews