Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,669 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 x Kiln Dried Ash Firewood crates. Great quality an value for money. The process was super-simple and John was very helpful and arranged delivery exactly on time. I have no hesitation recommending Calido.”

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Posted 6 years ago

“Delivered on time, exactly as promised. Thank you”

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Posted 6 years ago

“Exactly what I wanted looks great”

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Posted 6 years ago

“Ordered full pallet of Calido Wood Briquettes. Briquettes appear identical to those previously ordered under another name. Delivery on time on the day specified, received a call from the courier to let me know when to expect him. On arrival, he helped manoeuvre the pallet to a safe location off the pavement. All very satisfactory!!”

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Posted 6 years ago

“Great product, prompt delivery and service”

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Posted 6 years ago

“The best briquettes on the market, the best customer service from any supplier and delivery drivers that take the pallet on an electric pallet truck up the drive and into my garage, even parking their wagon a distance away on level ground for easy unloading. Cannot recommend anyone better.”

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Posted 6 years ago

“Arrived when they said, really pleasant driver who put pallet exactly where I wanted.”

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Posted 6 years ago

“lovely clean burning logs with great heat output - in fact I am using a lot less fuel than expected as they are "too" hot to pile on, two or three at most is plenty! love them so far, will be back for some oak next time, probably next year!!”

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Posted 6 years ago

“Tried these because the Verdo heat logs were no longer available, it was stated that these were just as good! Tried them to find out and found they were. Never thought i would find a replacement but this is it. They burn the same as Verdo and last just as long. Thank you Calido!”

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Posted 6 years ago

“I would not buy from anywhere else. Excellent service and quality of wood.”

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Posted 6 years ago

“Great service, as always. Smooth delivery. Thanks”

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Posted 6 years ago

“Great service again from Calido. Good value, friendly staff.”

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Posted 6 years ago

“This was our first order and we were very impressed. The website is informative and easy to use. The ordering process is well designed , with plenty of space for delivery instructions and dates available for delivery. The order arrived on the date we chose, 30 minutes after the driver phoned to say he was close. We are very satisfied with the logs too. Great service from Calido and we will use the company again and will recommend.”

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Posted 6 years ago

“The wood briquettes are very good and easy to break up for smaller stoves. They are also cheaper than my previous supplier. The order was shipped out very quickly and it was free! I will be going back”

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Posted 6 years ago

“Quick delivery of sample packs ordered. Good to try before committing to a larger order.”

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Posted 6 years ago

“not any problems. seems like a decent company. Would use again if price kept reasonable.”

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Posted 6 years ago

“Good company to deal with. Would recommend them.”

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Posted 6 years ago

“easy to order very quick response from Calido delivered on time well wrapped”

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Posted 6 years ago

“I order regularly because of the excellent customer service, friendly driver (despite the awkward location for delivery) and competitive prices for the briquettes I need to heat our home.”

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Posted 6 years ago

“Rapid service. Ordered a sample pack to try and came next day! Excellent briquettes and will be ordering a load this week.”

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Posted 6 years ago

Calido Logs and Stoves is rated 4.9 based on 3,669 reviews