Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,854 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly as described .. and delivered on time”

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Posted 2 years ago

“Quality, dense briquetttes which bur for ages. Supplied to the door on a palet by a helpful driver. These burn cleanly for ages.”

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Posted 2 years ago

“Logs ordered and delivered as expected. They burn nicely. Very pleased”

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Posted 2 years ago

“Our experience with Calido has gone exactly according to plan, thanks to the organised system of Calido. We have only just lit our stove for the first time today. It was installed completely in one day and we were give detailed instructions on when and how to use it, which we have followed to the letter. The pallet of logs we ordered was delivered exactly when Calido said. The driver loaded everything right into our garage. Now we have the cosiest home, ready for the ideal family Christmas. Thanks Calido.”

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Posted 2 years ago

“We ordered eco log briquettes, delivery was prompt and driver helpful. These logs burn really well and give out good heat. We would have no hesitation in ordering again”

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Posted 2 years ago

“This is our go to company purchase for birch logs every time. Great customer service and great quality logs. Delivered on a pallet and wrapped to keep the weather out. Sooo much easier moving sacks of logs than loose logs and keeps the log stores tidy☺️.”

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Posted 2 years ago

“Good service and quality product!”

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Posted 2 years ago

“Not burnt logs but look good and a perfect size”

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Posted 2 years ago

“Arrived on time. Friendly driver and our Ash logs and fire log briquettes are now keeping us nice a cosy. Very pleased with our purchase as usual.”

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Posted 2 years ago

“Ordered and received in 4 days, good burning ash logs worth paying the extra thankyou.”

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Posted 2 years ago

“1 box of logs received intact and the other received burst open and only half the logs in a plastic tray. Left on my doorstep whilst I was at work so never hit the chance to ask driver where rest of them were.”

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Posted 2 years ago

“Very efficient friendly business. I have ordered before and will do again”

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Posted 2 years ago

“Prompt, friendly and efficient delivery service. Arrived when expected and placed exactly as required. Thanks.”

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Posted 2 years ago

“Such easy and efficient service and great quality logs.”

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Posted 2 years ago

“always a good product and a good service”

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Posted 2 years ago

“Service from calico was excellent however the delivery driver was less than helpful I thought for a bit the pallet was going to be dumped on my driveway in the snow”

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Posted 2 years ago

“Calido logs are always beautifully dry and easy to burn. My property is not the easiest to deliver a pallet to, but successive drivers have gone the extra mile and managed to deliver them successfully. This means I can relax and not worry about my order. My thanks to all the drivers and I'd like to wish everyone at Calido a very happy Christmas.”

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Posted 2 years ago

“Easy to order and set delivery day. The driver, James, texted and then appeared. He put the order into the back of my garage as requested and was absolutely fantastic. Thanks.”

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Posted 2 years ago

“Great service easy ordering and correct delivery date very polite and helpful delivery driver”

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Posted 2 years ago

“The logs are great as is the price the only thing that’s let them down was the emails from the haulage company they sent a email saying it was out for delivery so we wait in alday for it to be take that it was a mistake which was fine only for them to come with it on the day with no email saying what time”

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Posted 2 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,854 reviews