Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,764 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Verdo type Calido logs are as good as the original Verdo. We had a few packs of Verdo and we've been using them alongside the Calido and could see no difference. Unfortunately for us the only delivery option is an 18 ton lorry and the driver was unwilling to come down our lane. Smaller delivery truck would make Calido top supplier for us.”

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Posted 6 years ago

“Fourth delivery from Calido logs and I cant recommend them enough. Logs are great, and delivery is always on the day requested with a call from the driver (who's really nice) to say he's on his way.”

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Posted 6 years ago

“This log company is brilliant however the courier they use are not very good I had a palette of briquettes delivered a month ago it was pouring with rain and all the delivery driver had to remove them from lorry was a hand pump palette truck obviously it wouldn’t take the weight so he dumped it at end of my drive after a lot of moaning at me Make sure the drivers have electric palette trucks I had to hand move 100 briquette packets into my garage alone !!! Not Happy”

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Posted 6 years ago

“Delivery spot on day expected and early enough to stack logs in daylight. Very friendly and helpful delivery driver. Excellent crate of logs - no dross as often experienced with other suppliers.”

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Posted 6 years ago

“This is our third order and as usual excellent service very easy to order online and delivered on the day we picked. First class product and would highly recommended.”

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Posted 6 years ago

“Very helpful delivery driver & the Briquettes seem to be OK.”

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Posted 6 years ago

“I ordered a pallet of briquettes online on a Tuesday evening and selected a delivery date for the Friday. Friday I received a phone call one hour ahead of the delivery and the pallet arrived as planned. Brilliant service - no stress! Thanks.”

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Posted 6 years ago

“We've had two log deliveries so far from Calido, and though they aren't the cheapest we've bought they are the best. In our experience other suppliers who looked cheaper ended up more expensive. With Calido we've received what we expected: no builders bags which are smaller than expected or only loosely filled, no bark or rotten wood or logs which aren't the type we've paid for; just excellent product which matches exactly what they advertise, reliable friendly service, delivery on time, and no stress or worry.”

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Posted 6 years ago

“Great company to deal with.”

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Posted 6 years ago

“Brilliant, hassle free. Thanks”

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Posted 6 years ago

“...........”

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Posted 6 years ago

“Order to delivery very quick. Delivery man very chatty. Started to burn the calido logs, extremely happy just like burning the previous compressed logs from the well known manufacturer.”

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Posted 6 years ago

“Excellent service and price!!”

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Posted 6 years ago

“The peat blocks were delivered exactly when we asked for them, a very helpful driver. Just a matter of days between ordering and them arriving. Excellent service.”

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Posted 6 years ago

“Great service and prompt delivery too. I like the fact you can choose your own delivery date . The heat logs burn well and are pretty reasonably priced .”

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Posted 6 years ago

“Great product. Quick efficient delivery”

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Posted 6 years ago

“From placing order to delivery. Seamless.”

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Posted 6 years ago

“Purchase and delivery of logs and briquettes fast, efficient and good value.”

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Posted 6 years ago

“Very satisfied with comms, delivery and briquettes. Been hunting for Verdo replacement since last winter. Great to have a good supply again. When I’ve burned my way through this load I’ll be back for more!”

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Posted 6 years ago

“Hotties logs are great and delivered very fast in fact next day. The only issue I have is the vouchers for discount on your next order do not work on the website when ordering ?”

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Posted 6 years ago

Hi John, thank you for your purchase and review. Apologies about the discount code not working, we had to change some settings due to abuse of the discount code online, they should be back working now. If you continue to have an issue with them please email us on sales@calidologs.com or call us during our office hours on 01786 357057 and we'll be happy to assist. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,764 reviews