Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,671 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,671 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our local stove dealer recommended calico to us and we are glad they did. Products are good and delivery and service are excellent”

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Posted 6 years ago

“Briquettes ordered and delivered bang on chosen time. Bravo to the whole team, I will be back next year!”

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Posted 6 years ago

“Despite requesting to have the briquettes delivered on Wednesday (as per the Calido ordering process), the briquettes were delivered the day before on Tuesday. Great communication from Calido saved the day. Will definitely use again.”

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Posted 6 years ago

“very good service”

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Posted 6 years ago

“Very Helpful Staff. Delivery was on time and in perfect condition.”

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Posted 6 years ago

“I ordered a sample pack which was delivered super quick and free delivery. I wanted to know if the sample pack was like a previous product that is now unavailable that I use to buy. After much searching and trying I think these briquettes will be the ones I will be using this winter, haven’t yet tried them but they look and feel identical. Very happy”

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Posted 6 years ago

“Delivery on time and good communication- driver left the pallet exactly where we wanted. The net bags are great when you have an awkward area to store the logs, and also make it easy to bring a decent amount into the house.”

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Posted 6 years ago

“Excellent service and products, time after time.”

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Posted 6 years ago

“Superb service. I ordered Sun Evening and had my order by Tuesday. Great service”

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Posted 6 years ago

“It was by chance that I came across the Calido site and how glad was I. Within 48hrs I had researched the product, placed an order initially for 2 tons, then given a delivery date within 3 days of purchase. Also 'John' was fortunately on hand to guide me through the online procedure which incidently is very straight forward. I will certainly be purchasing my wood supply from Calido from now on. The only problem I now have is, do I share my good fortune of finding a supplier of the high quality wood briquettes with my friends and fellow wood burners, or do I keep it to myself? I think I'll share it to ensure that the Calido company remain in business, in Scotland.”

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Posted 6 years ago

“We were delighted with the quick dispatch and delivery of our order, adn look forward to burnign them over the winter, and comparing their heat with that of other products we have tried.”

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Posted 6 years ago

“Great product Excellent service from start to delivery Will definitely us Calido again”

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Posted 6 years ago

“The service was outstanding from ordering to delivery. I was telephoned to be advised that my order was being despatched that night and delivered on my requested day. I was telephoned by the delivery driver on the delivery day at 8.00am and informed he would be with me within the hour. We couldn't help the poor weather that hindered the unloading but the pallet was delivered into my garage on an electric pallet truck instead of being dropped on the road outside as previous delivery drivers had done.”

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Posted 6 years ago

“Quick and easy ordering, competitively priced and swift delivery.”

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Posted 6 years ago

“Ordered Kiln dried Ash firewood value crate, kindling and wax firelighters for our new stove. Very easy process with quick contact to arrange delivery. Can't fault it.”

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Posted 6 years ago

“Very well satisfied with service and delivery. Not burning my stove at present so have given a 4* grading until I start burning the fuel but if it’s the same quality as the last delivery you can expect a 5* repot from me.”

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Posted 6 years ago

“Fast and efficient service top company”

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Posted 6 years ago

“Excellence service delivered on pallets to my drive”

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Posted 6 years ago

“Very efficient delivery came early lucky we were home c&m cartwright”

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Posted 6 years ago

“Very friendly and super prompt service. Thankyou”

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Posted 6 years ago

Hi Roslyn, Thank you for your review, it's much appreciated. Kind Regards, John Farrell Owner Calido Logs and Stoves

Posted 6 years ago

Calido Logs and Stoves is rated 4.9 based on 3,671 reviews