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C&A Building Products Reviews

4.8 Rating 4,813 Reviews
96 %
of reviewers recommend C&A Building Products
Company Reviews Product Reviews
4,402
 Metrics Info
4.8
Based on 4,813 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read C&A Building Products Reviews

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,,
Courteney Road, ,
Kent
ME8 0EZ

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C
Verified Buyer
“Chartwell green frame sealant. C A got me what I needed to finish a job that I couldn't get at my local dealers And at a good price. David@ D M Townson Building Solutions.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Excellent service. I placed my order and within a couple of hours received a call advising someone had reviewed my order and just wanted to check a couple of things. They pointed out I had ordered glazing bars but no end caps and would I like to add this to the order. Something like this may sound small, but most places would have just posted what I ordered without checking and I would have been left without bits. Losing time on my project. The goods all arrived within a week which considering I ordered 4 3m sheets of polycarbonate and a load of fixings was great. Driver was very helpful and friendly and entire experience was flawless. Couldn't be happier with the service or product. The lexan premium polycarbonate is a joy to work with by the way! The diagonal bracing makes it very strong but still easy to cut and the opal finish looks really classes. A translucent white, rather than a cheap frosted look. Really great stuff and uv resistant on both sides.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Ordering was so easy via the web page. I was kept up to speed on delivery, driver phoned with expected delivery time. I wish all companies were like this. Well done and thanks”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“I recently purchased self supporting roof beams and polycarbonate sheeting. Having not recieved notification of a delay, I rang after the given 10 working days, to be told that stock was due the following week. That week came and went and I phoned again, to be told I was on back order. On both occasions I had to initiate contact and it was felt that the sales people were uncaring and had bad attitudes. A supervisor did phone me back to resolve the issue. I had to cancel half the order due to stock issues and the balance arrived some 24 working days after the initial order.”
Helpful Report
(Gillingham) - Posted 10 years ago
C
Verified Buyer
“Delivered what I ordered at a very competitive price”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Very polite and helpful and when I placed the order it was quickley delivered.Thankyou c&a.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Helpful telephone service, and very fast and friendly delivery.”
Helpful Report
Posted 10 years ago
A
Verified Buyer
“Quick response and good price”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“We were charged twice for delivery, although I made two orders, they both came on same delivery and when I rung about this, I was told that we could not have a refund on one of the deliveries as the orders were made at different times (they were only made 4 days apart as I realised I had not ordered enough on original order). Surely as the orders, for which we had to wait rather a long time for! were despatched at the same time and came on the same wagon we are entitled to a refund. W have also used your Company before on various occassions, but are very disappointed that we cannot have a refund.”
Helpful Report
(Gillingham) - Posted 10 years ago
Dear Robert Thank you for the reply, I have looked into these orders you mention here. It is a fact that our system is that every separate order has a delivery fee and this was clearly displayed online when you placed the second order. This went through the entire system with order confirmations on email and post. These orders would have gone through the warehousing system independently all with their own paperwork but did coincide onto the same delivery vehicle. To ensure that all the items are on one delivery and all on one paperwork which would then entitle 1 delivery charge, all the items need to be placed on order together. In you case this would mean the requesting of the origional order to be canceled prior to despatch, a request to warehouse would then be put for the notes to be pulled and brought back to the office (after anything that had already been picked was unpicked and put away again), Once the paperwork is back in the office the order would be canceled and either left as a credit on the system(to be used) or refunded back to the method of payment. At which point an order consisting of ALL of the materials you want could be placed and would then only incur 1 delivery charge. Yours C & A
Posted 10 years ago
C
Verified Buyer
“First class service from the start driver very good ten out of ten for everything thank you A.Robertson.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“order was delivered with in given time”
Helpful Report
Posted 10 years ago
Mrs Pam
Verified Buyer
“Although didn't really know what I wanted I found the lad serving me very patient & helpful Pam Fraser”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Brilliant price and great delivery.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Helpful telephone call and prompt service”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“Easy to locate items required, kept informed of order/delivery. Even though we were out the delivery man identified a good place to deliver (brick shed around the side of the house) and left a note. Good service overall.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“i telephoned for advice on polycarbonate sheets and fixings and spoke to a gentleman who could not be more helpfull i ordered some sheet accessories and could not beleive as to how quick i received my order from kent to the very far north of scotland in 22 hrs `must be a record? i would have no hesitation in recomending this company to anyone i have purchased from this company in the past with the same excellent service ps please try and bring your very high carriage charges down to scottish highlands”
Helpful Report
Posted 10 years ago
A
Verified Buyer
“ordered a sample of plastic roof sheeting,which arrived in quick time. having handled the sample i now have a good idea of how strong the material is. doing it this way has been the best way of finding out about the sheeting.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“V GOOD SERVICE”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“I recently purchased twin wall polycarbonate sheet and ancillary fittings to build a lean too area, I found the initial customer service and technical advice to be very friendly and helpful the delivery and product quality to be excellent. I am happy to recommend the company.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“hi, the are very good and super fast delivery and i will buy from them Again thank you,”
Helpful Report
Posted 10 years ago
C&A Building Products is rated 4.8 based on 4,813 reviews
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