C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,521 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,521 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 2nd January 2024

R Tamblyn

C&A Building Products 5 star review on 21st September 2023

C&A Building Products 3 star review on 8th August 2023

C Marshman

C&A Building Products 5 star review on 26th July 2023

Mr D Avis

C&A Building Products 5 star review on 24th July 2023

Mr A Begg

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased black ogee guttering to install on the clients property. Communication was excellent every step of the way. delivery - ok 4 working days However guttering itself was a bit brittle( snapped 5 gutter brackets while clipping the gutter), one clip on the corner was missing , one length of the gutter was scratch and couple cracked on the ends . Would definitely use more often if they have local branch, so you can pop over and return damaged and excess materials, otherwise is to much of a hassle to return.”

Helpful Report

Posted 8 years ago

“Polycarbonate sheets small order. The first promised delivery week came and went without delivery, During a phone call to find out why, I was given the excuse of vehicle breakdown, as the delivery was not urgent this was acceptable. But a phone call or email would have been appreciated to avoid waiting in all the days, you should consider this. Delivered now all OK”

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Posted 8 years ago

“Good advice provided by the team”

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Posted 8 years ago

“Great service from delivery driver. However, the plastic sheets were unsealed at one end allowing dirt and flies (dead) to get inside the grooves.”

Helpful Report

Posted 8 years ago

“I puchased a door canopy which I fitted today - very pleased with how easily it went together. My only issue relates to delivery - I had an e mail telling me it would be delivered within the week and I would be contacted by phone to give me an indication of date and time. The canopy was left on my drive between 6:45pm and 11.00pm with no advanced warning (and we were out).”

Helpful Report

Posted 8 years ago

“I bought a Peak canopy kit of parts, which I shall build slowly as DIY project. The square plastic 4 hole end plates do not match up to the holes on the ends of the support bar exactly. I also found some Cellotape was used to keep the protective plastic coating secure. The stainless self- tappng screws provided needed a torque setting and the need for a pilot hole for the self- tapping size hole dimensions. The sheet end closure do not fit without a slight curve at end side of the plastic strip. The bar flashing cap do not fit well at the at the wall end plate. I reported a damaged sheet and your staff seemed to be overloaded with work. The sheets that I ordered were 980mm wide and the sheets I received were 985mm wide. I have to work to 1mm yet your company seems to be very cavalier on demensions of your products. I think that there should be more quality checks made before sending out yourproducts.”

Helpful Report

Posted 8 years ago

“Ordered poly carb multiwal sheets plus accessories. Ordering process was good but that was not the case for the delivery information. Being told that it will be delivered sometime this week but the driver will contact you sometime the day before is not good enough these days. Also to be told that if you are not in it will be another week before another delivery can be made.We should at least have a day confirmed a few days in advance and a 4 hour window confirmed before 18: the day before delivery.”

Helpful Report

Posted 8 years ago

Hi I am glad you found the order processing easy for our quality 9 wall 16mm Lexan sheets (as apposed to 3 wall offered by competitors). We deliver on our own vehicles that are racked specifically for our products and so are handled with more care than carriers, and many carriers refuse to even accept the large items due to the logistical problems they pose. We also try to offer the lowest possible cost by running transport as efficiently as possible. This involves the long distance delivery drivers being on the road for several days and we can not predict the traffic on every road or foresee accidents / road closures and hence our drivers normally give notice. This also allows additional up to date local knowledge to be passed to the driver. This system has developed over many years and satisfies the most requirements of most clients. Some customers do find that the date of delivery is critical and we are able to offer a dedicated day delivery, however this does involve dedicating a vehicle and driver to achieve this and is by quotation only as it will then reflect the true economic cost of achieving this and not our basic delivery charge. I hope this has helped enlighten you on the process and why it has evolved over the 47 years to this point. We take your comments on board of what you desire, however at this time achieving it at these prices for these quality materials is not yet viable. If on you next order you would like a quote for a specific day delivery please talk to one of us on 01634 37 4444 and we can assess the logistics for the materials to be ordered and quote you the price to achieve this. Yours C & A

Posted 8 years ago

“Great products but these days you don't expect to wait two weeks to get goods delivered.”

Helpful Report

Posted 9 years ago

Dear Paul Thank you for your feedback, looking at your order I see that you have ordered the PVC corrugated, these we deliver on our won vehicle to help ensure they arrive in one piece. Carriers are not the most gentle with these types of products and a little longer delivery time ensures a better end result in the long term. I hope this helps to enlighten why items like this take a little longer to deliver than tubes of silicone. Yours C & A Building Plastics

Posted 9 years ago

“I thought I ordered a car camera from you but I will send on your catalogue to a friend.”

Helpful Report

Posted 9 years ago

Dear Chrisjen The catalogue you received was with the acknowledgement of order that is posted when the order is processed (morning post). The dash cam is dispatched separately (after picking notes have gone to warehouse and generally this is the evening post collection) to the acknowledgment and it was dispatched on the 30th so you should receive it shortly or already have received it, if there is an issue please contact us and we would appreciate an update once received. Yours C & A

Posted 9 years ago

“There are not enough special offers and there is not enough showroom space. Stock levels are low.”

Helpful Report

Posted 9 years ago

C&A Building Products is rated 4.8 based on 4,521 reviews