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C&A Building Products Reviews

4.8 Rating 4,518 Reviews

96 %

of reviewers recommend C&A Building Products

Company Reviews

Product Reviews

4.8

Based on 4,518 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

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C&A Building Products 5 star review on 9th May 2024

C&A Building Products 5 star review on 27th April 2024

C&A Building Products 5 star review on 3rd April 2024

C&A Building Products 5 star review on 3rd April 2024

C&A Building Products 5 star review on 20th January 2024

C&A Building Products 5 star review on 20th January 2024

C&A Building Products 5 star review on 2nd January 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cement profile corrogated clear PVC sheets and fixings. The only supplier I could find stocking clear sheets to match the fibre cement on my garage roof. Very efficient transaction, with the exception of communication regarding the delivery. Despite an assurance specifically requested, that I would be notified of the delivery day and time, I only received a call from the driver less than an hour before the delivery. Review would otherwise be 5 stars.”

Posted 5 years ago

“Good value for money but would consider using competitors with quicker delivery times and higher prices. Two weeks for delivery is not good when trying to complete a project.”

Posted 5 years ago

“My dealing with C&A as been a bumpy ride, l`m still waiting for items but with the help of Craig on the 30th. May, and your transport manager we`re getting there. The products look good.”

Posted 5 years ago

“I bought the 1mm polycarbonate corrugated sheeting, it’s very thin and wasn’t sure if it UPVC, how do you tell ? Company very helpful and delivery was spot on.”

Posted 5 years ago

Thank you for the review Yes 1mm is thin, however Polycarbonate is very strong an durable with high impact strength due to its flexibility. Yes telling the difference between Polycarbonate and PVC can be hard to the untrained eye. There are different methods, but to help this is why we do the PVC in 3" Cement profile and Polycarb in 3" iron (different dimensions on the wave). with experience you can tell the difference by handling lots of them due to the mechanical differences in the sheet, but this is only something gained with experience. We hope this helps somewhat

Posted 5 years ago

“Good range of sizes but slow on delivery”

Posted 5 years ago

“CA material are very good quality sometime in store service staff could be a bit moody but my biggest issued is the staff cannot help you with a heavy load to the vehicle.”

Posted 5 years ago

This is a very odd comment given the order was for 5 gutter support brackets. It is however true that that it is the customers responsibility to bring a suitable vehicle and for the loading and securing of that vehicle.

Posted 5 years ago

“I needed a new 700mm x 1200mm canopy sheet as my current one had developed holes, was told I had to buy whole unit incl. brackets & bolts. I stay on an island in Scotland and told carriage cost was ridiculously expensive. Decided to have canopy sent to relative on mainland, carriage cost still over £12.00. Told it would be delivered Thursday, relative stayed in all day - not delivered. Now Sat. evening, item still not received. Review would have been 5 star, but let down by TNT Carriers and carriage costs.”

Posted 5 years ago

“Every time i need to delivery date confirmation”

Posted 5 years ago

“I ordered a sample of 10mm twin wall and was disappointed that no information was supplied with it, things like how to cut, required support, fixing strategy and expected usable life”

Posted 5 years ago

“Cannot fault the speed my order was dealt with and also the ability to track the order, bearing in mind I ordered 10 sheets of polycarbonate the packaging appeared to be more than sufficient to protect the sheets but the back of the box had a 2 inch penetration through the packaging which damaged the first sheet slightly, can only assume it was the delivery companies fault when loading their van, if I ever have another option to use TNT will decline to order anything.”

Posted 5 years ago

We are sorry to hear this and will report it to TNT. So you are aware you can mark the delivery note as the items are damaged which helps ensure these things are picked up by TNT.

Posted 5 years ago

“Don't ring back when they say they willdelivery took 2 weeks then everything last mintended and it's down To you to sort”

Posted 5 years ago

Dear Mr Bailey We are sorry your feel the service was not a 5 star experience, having looked at the order we confirmed it on Monday the 5th and it went on the next available vehicle to that area which was the following Monday 12th. The vehicles are on the road all week from the Monday to the Friday to make the deliveries to the customers and so could not have gone out any faster than this (you order was confirmed after the vehicles where loaded and left for that week). We use our own vehicles for these very large materials to prevent damage that can happen with general carriers, and you can see this by the reviews left on competitors sites with regards to the damages they receive. The drivers do call the day before the delivery to let you know when they anticipate to be with you the following day, but we can not predict all the traffic and accidents that have not happened yet in advance. Transportation and logistics is often the biggest issue in any transaction, and we provide a comprehensive service on this at minimal cost, although if these are the biggest issues you have we do run trade counters so that you can purchase on the counter and collect with your own vehicles, although you may find this not cost effective given the 500 mile round trip in your case. We hope this has helped answer some of your questions, and we look forward to seeing you again C & A Building Plastics

Posted 5 years ago

“I ordered some Corrugated Roofing Sheet on 19/10/2018 (RG108CL 8 ft and RG1010CL 10 ft). Ten days later on 29/10/18 I received the following email "Your order has been dispatched and you can expect delivery within the next 5 working days". "We will call you to advise an expected delivery date and time". This latter call was NEVER received, it was just good fortune that my wife was in the kitchen when it arrived! Despite this annoyance (which could have been costly ), the driver was most courteous and helpful.”

Posted 5 years ago

“Products were good but really disappointed with the delivery charge,almost £25 including vat,will shop around on next order because of this.”

Posted 5 years ago

Dear Sir Thank you for the review. This delivery charge is actually below the cost of running the service for delivering the roof that you purchased and is therefore actually extremely good value to the customer. If you like you are able to by all the materials in store to take away, and then you would not incur any delivery charges, but you will have to arrange your own suitable van / lorry, pay for its rental, insurance costs, fuel, although as you would be driving it yourself you would save on the staffing costs. We are also so confident in our pricing that we offer our Online Price Promise where we will not only match a valid competitors price, but actually then give you another £10 on top and this includes the delivery charge (full details are here : https://www.cabp.co.uk/Price-Promise.htm ). We are sorry you are disappointed, but we can not help it in cases where your expectations are that you should pay more in total for your order but have the break down altered so that it does not show as a delivery charge but rather included in the price of the products initially. Personally we prefer to save the money on the final total we have to pay rather than how it is accounted for in the paperwork, but each to their own Yours C & A Building Plastics

Posted 5 years ago

“I would have liked information about how collections fitted to gather”

Posted 5 years ago

Sorry we do not understand what you mean by this. information on how collections fitted to gather ?

Posted 5 years ago

“Bought a variety of pipework for my project. Was very dissapointed that it wasnt made clear before I checked out that it would take a week to be delivered. Lost a lot of time on my job due to the wait. Will make sure to order well in advance next time. Otherwise good quality materials & resonably priced.”

Posted 5 years ago

Thank you for the review, we are sorry that you missed the delivery information sections on the website which is the first link in the footer menu (so appears on every page). This page is also reproduced on every individual product page as one of the accordion menu's. Amazon has a lot to thank for peoples new expectations, but it seems even they can not uphold these and even the Advertising Standards Agency has upheld complaints to stop certain adverts with regards to their delivery services.

Posted 5 years ago

“My order was received complete and undamaged.”

Posted 5 years ago

“Excellent service, quality products and good prices.”

Posted 5 years ago

“A good range and prices but not being able to order and pay on the website ready for collection is incredibly inconvenient as a company with employees.”

Posted 6 years ago

“The canopy's drawing is very misleading and doesn't show it as it actually is. Had to made alterations to get it to fit above French doors.”

Posted 6 years ago

“The items advertised were appealing, in particular the quantity for the price, the quality was already known and to ignore the offer would be a mistake. When a query was raised with the Company, their response was reasonably quick and accurate. Hence an order was made by telephone, the Company's representative was very helpful and delivery was speedy. So I am a happy customer”

Posted 6 years ago

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C&A Building Products is rated 4.8 based on 4,518 reviews