Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.71

4.7 Rating 7,993 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 11th February 2026

Veronica Trotman-Roberts

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Dear Sir/Madam, I hope you are well. Sorry to say but I am not satisfied your service, because, I haven’t received my complete order there is still 4 kids shirts 👕 are missing. Last week I spoke to your customer service, and let know my order didn’t completed there is 5 kids blue shirts are still missing. Then after and send me just one shirt 👕 but still my order 4 shirts missing, I haven’t received my complete order. Regards M. Aslam”

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Posted 5 years ago

Hello Muhammad, I can see that the 5 missing garments were reported and logged, however only one is showing as being despatched from the warehouse. I do apologise about this. I have arranged an investigation with the warehouse and they will send the remaining 4 garments out to you, for delivery tomorrow. Kind regards

Posted 5 years ago

“Terrible!!!!!!!!”

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Posted 5 years ago

“Awful refunded me but didn’t tell me why my order got refunded.”

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Posted 5 years ago

Hello Eden, We note that your order was down as collect in store and no delivery was paid on this order. You were emailed regarding this, after no response we refund orders with no delivery charge paid after one week.

Posted 5 years ago

“Awful quality, and struggling to return parcel for refund”

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Posted 5 years ago

“Been a month since I placed my order, have not received the item yet!! Fraud!!”

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Posted 5 years ago

Hello Deepak, This order was dispatched on the 18th of February and since then DPD attempted delivery twice and are returning this parcel to ourselves as undeliverable. This information was emailed over to the associated email address on the order. If you contact us directly, we can arrange redelivery for you. Kind regards BuyT-ShirtsOnline

Posted 5 years ago

“I have not yet received my purchase of 2 long sleeve black t shirts, c So I would rather not comment.”

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Posted 5 years ago

“T shirts were excellent, thank you”

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Posted 5 years ago

“Sizing was not as advertised on the listing. Hoodie is way too small compared to standard sizing. No free returns either, so stuck with something that can't be worn because it costs more to send back than the value of the refund. Disappointing.”

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Posted 5 years ago

“T shirts were a good length when delivered, but after first wash...... well let’s just say a crop top is not a good look on an overweight middle aged man.”

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Posted 5 years ago

“Shocking service and product quality was not good.”

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Posted 5 years ago

Hello Paul, I am sorry to hear that you're unhappy with the service provided. We would like to help rectify this matter for you, if you contact us directly and let us know the issue we will help as best we can.

Posted 5 years ago

“Bought 3 t shirts only received 2”

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Posted 5 years ago

Hello Deborah, I am sorry to hear that you're missing an item from your order. Can you please contact us directly at info@buytshirtsonline.co.uk and we will have a look into this and arrange for the missing item to be with you tomorrow?

Posted 5 years ago

“Bought 4 T shirts. Tried them on to check fit and all ok. On first wash before wearing them they all shrank to an unwearable size. Waste of time and money buying them.”

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Posted 5 years ago

“All shirts were supposed to be 100% polyester but only one was out of 6”

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Posted 5 years ago

Hello, This would seem strange as looking at your order you've received all B&C sublimation and the AWDis Just Cool Polyester T-Shirts - would you be able to contact us directly regarding this and we can look into which shirts you've received? Kind regards Amanda

Posted 5 years ago

“I did not get my product, I had to cancel the order due to technical difficulties with your payment system. It did not add delivery charge, and I could not follow a link added to make this as an additional payment as it was also not working correctly, I could not cancel and re order due to this , And therefore had to cancel completely”

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Posted 5 years ago

Good morning Adam, We note that we did send you all payment options to change your order from Collect In Store to delivery - we also advised that you could call the office to make this payment.

Posted 5 years ago

“I have never received my order unfortunately.”

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Posted 5 years ago

Good morning Jay, I am sorry to hear that you're yet to receive your order. Can you please contact us directly on 01928 579 951 and we will look into this with DPD?

Posted 5 years ago

“Still not arrived”

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Posted 5 years ago

Good morning, I am sorry to hear that your order is yet to be delivered. If you can contact us directly on 01928 579 951 - quoting your web order number, we will look into this for you.

Posted 5 years ago

“I did not recieve the correct products that I orderd”

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Posted 5 years ago

“I have not received my order......”

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Posted 5 years ago

“Truly terrible service. I received an email to say an item I’d been waiting for was now in stock and would be delivered within 3-4 days. I ordered right away (9th Dec) and waited for the dispatched email. Nothing came so I contacted them on Dec 16th to be told my order was ready to be dispatched that day or the 17th for definite. Come the 18th no dispatched email had arrived so I messaged again to be told my order was ready to be dispatched on that day or the 19th. I explained if already been told this once and the guy said I shouldn’t have been but he knew for sure it was being dispatched on the 18th/19th and would definitely be with me for Christmas (it’s a Christmas order for some kids). No dispatched email came so contacted again, I was told “hopefully” it would be dispatched “soon”. I explained that I didn’t have much faith in him saying “hopefully” it will dispatched. Surely there is no “hopefully” about it, either it’s ready to be dispatched on the 19th like they said or it’s not? Anyway, its now the 21st and I’ve had no dispatched email so I’ve contacted them again to be told the order isn’t even ready, it’s not been processed and the warehouse it’s in is now closed but they hope to have information about what they intend to do regarding dispatching soon. Safe to say I’m not expecting my order or an update and I imagine I’ll have to chase for a refund after letting children down right before Christmas. Very poor, half hearted customer service and a company quite obviously using Covid-19 restrictions brought in this weekend as an excuse for their lousy work over the last 2 weeks. You can’t say it’s coronavirus’s fault that I was told my order was ready to be dispatched on 4 different dates when it hadn’t even been processed. Company would benefit from not using coronavirus as an excuse for their own mistakes and actually updating customers instead of letting us chase them. Save your time and money and order elsewhere.”

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Posted 5 years ago

“Cancelled my order without letting me know, and haven’t bothered refunding me either. Absolute scammers.”

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Posted 5 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,993 reviews