Buytshirtsonline LTD Reviews

4.68 Rating 5,221 Reviews
93 %
of reviewers recommend Buytshirtsonline LTD
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.86 out of 5
Read Buytshirtsonline LTD Reviews
Visit Website



After washing T-shirts reduced by 1 size, men, women and kids.
Posted 3 weeks ago
The deliver took more than 3 weeks and I had to pay taxes for the delivery... I understand Brexit has made things harder but it was not indicated at point of sale or anywhere on the site so was a bit of a shock to get a bill from revenue and customs for almost half again of what I had already spent in order to recieve my package ...
Posted 1 month ago
I wasn’t very impressed as the hoodie I got was just stuffed in the postal bag no additional wrapper labels or anything. It had bobbles and a smell to it, almost as if someone had worn it and returned it and I was sent that.
Posted 2 months ago
Good afternoon,

I am sorry to hear that you're unhappy with your recent order. Please note that we don't individually package garments in order to keep the price down for wholesale customers.

All of the items that we stock are sent new from our warehouses and we won't send returned items back out - I do apologise that this issue has occured - if you can email with your WEB order number and any images of the garment you've received, we can investigate this internally and have a replacement sent out to you asap.
Posted 2 months ago
Haven't received item yet
Posted 3 months ago
Normally excellent service but the last order I placed (1 week ago) has not been dispatched although the payment has been taken! Tried to contact by both chat and phoncalls but unable to get a response from either. As the order we placed was for Christmas orders we feel very disappointed with what is normally an excellent service.
Posted 3 months ago
Wouldnt order again. Over a week later and still no shipping confirmation email. I've tried to email / ring and it's all bouncing back. Ridiculous service.
Posted 3 months ago
Not yet received items yet
Posted 3 months ago
Shocking despatch time as its christmas understandable the delay but not by nearly 10 days from 3-4 days , i of course need them for my business for xmas orders now my customers cant have theyre orders for xmas morning
Posted 3 months ago
Disappointed, long delay in order being sent. Which wouldn't have been an issue if they had informed me but I had to chase to get any info. First time ordering with the company and wont be back.
Had to cancel the order and get a refund a another supplier had the order delivered within 24 hours.
Posted 3 months ago
Purchased 2 Fruit Of The Loom Childrens Valueweight T-Shirt for aged 3-4 and it came up to £8.29. Postage and packaging is too expensive. Not worth given the amount of time it takes to arrive. Sizing doesnt even look correct and they look to big width wise. I needed more shirts and when to Argos and bought a triple pack instead. ended up being much cheaper
Posted 4 months ago
Lovely feel to material only one problem.. Shrunk to approximately the size under.. So my medium is now small.. Normal wash 30 degrees.. Never had this before. Fran
Posted 4 months ago
I was disappointed with the time it took me to receive the order as i needed it for an event and they didn't arrive. I was happy with the prices and offers on the t-shirts.
Posted 5 months ago
Good customer service and help however poor quality products so all items are being sent back. Really disappointing as we need a new supplier and parcel arrived timely and regular updates provided.
Posted 5 months ago
Customer Service team themselves are great but overall experience has been terrible.
I ordered on 28th September
It's now 20th October and one of my parcels only arrived today. Still waiting on the other one. Why weren't they sent together instead of separately?

Please for the love of God stop using DPD to deliver parcels.
I live in a block of flats.. DPD will literally knock the big front door and leave..
How am I supposed to even know they're there if they don't ring the buzzer? I even asked for my parcels to be left with a neighbour if I'm unavailable, but DPD can't be arsed to do their jobs.
The one parcel that has arrived was thankfully good quality, but I shouldn't be waiting this long.
Unfortunately I won't be using this online store again due to DPD, as it'll likely be a month by the time I've now received both parcels.
Posted 5 months ago
Ordered 2 T-shirt’s one arrived with a huge hole in the front
Finally got through on the phone and it was sorted straight away
Posted 8 months ago
I first ordered youth hoodies and I got kids size hoodies and also the were dirty and dusty as they are not packed in bags
Posted 8 months ago
Photographs on website were not true to the product that was received
Posted 8 months ago
Promised delivery on the home for Wednesday it is Friday and still not here
Posted 9 months ago
I still my received my order. I haven’t received any confirmation by email that my order has been shipped. Please advise.
Posted 9 months ago
Not all my package has arrived. Items have arrived in over 8 different parcels. some white T-shirts marked with dusty stains as they are clearly not protected in the warehouse and not protected in the packaging.
Posted 10 months ago
Buytshirtsonline LTD is rated 4.68 based on 5,221 reviews