Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.70

4.7 Rating 7,642 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

Buytshirtsonline LTD 5 star review on 12th September 2024

Anita Millington

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was not as described”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for leaving us a review. We’re sorry to hear that the item did not meet your expectations and would appreciate your feedback regarding what aspects were not as described. We're always striving to provide the best possible experience for our customers, and we will take your comments into consideration. If you have any further concerns, please feel free to reach out to our customer service team at info@buytshirtsonline.co.uk or on 01928 579 951. Kind regards, Buytshirtsonline LTD

Posted 2 weeks ago

“No way of sending items back unless you have an account”

Helpful Report

Posted 1 month ago

Hi Michaela, Thanks for leaving us a review. While having an account makes it easier to get a returns form for your items, don’t worry if you haven’t signed up yet. Just reach out to us, and we’d be happy to upgrade your account so you can receive your returns form. For more information about our terms and conditions, don't hesitate to get in touch with our helpful team on 01928 579 951 or email info@buytshirtsonline.co.uk. Kind regards, Buytshirtsonline LTD

Posted 1 month ago

“Ordered 30+ t shirts they sent me 70+ which was your mistake then you charged my credit card for them without telling me which caused me to default on the payment & now I am being charged double for the 30+ T-shirts I didn’t order”

Helpful Report

Posted 2 months ago

Hi Rhys, Looking into this further, we can see you placed two orders on the same day, one at 5:18 pm and one at 5:30 pm on March 1st. From our perspective, two orders were placed and paid for, and as a result, we shipped them accordingly. If you require further clarity or assistance, please don't hesitate to get in touch with our helpful sales team on 01928 579 951 or email info@buytshirtsonline.co.uk. Kind regards, Buytshirtsonline LTD

Posted 2 months ago

“Hello! Unfortunately, I did not receive the parcel due to some strange requirements to send my documents to customs authorities in Poland if this is just a 2 t-shirts in the parcel. I know that it’s not your fault but I’d like you to know about my case. Maybe they will send you back the parcel, maybe not..”

Helpful Report

Posted 4 months ago

“I order 4 items and received 1 had my order resent out quickly but to only receive 2 of the 3 missing items, when I asked about the missing item I was told it wasn't in stock and they didn't know when it was going to be back in stock. No notes in packing to explain the error. Most of my order was for fathers day gifts, overall a disappointing experience really”

Helpful Report

Posted 11 months ago

“Selection is broadly good but increasingly more and more out of stock & the shipping is exorbitant.”

Helpful Report

Posted 11 months ago

Hi, Thanks for leaving feedback with us. Our stock depends on our supplier, but we are happy to provide alternatives to similar products on our website if you would like to contact our helpful team via email at info@buytshirtsonline.co.uk or on 01928 579 951. Furthermore, as we are a wholesale company, our customers mainly buy in bulk. That's why our shipping is priced suitably for bulk purchases. Kind regards, Buytshirtsonline LTD

Posted 11 months ago

“Two of the four jumpers I bought have torn on first wash but I guess you get what you pay for.”

Helpful Report

Posted 11 months ago

Hi Lee, We are sorry to hear about this. If your order appears damaged, please don't hesitate to contact us at 01928 579 951 or email info@buytshirtsonline.co.uk, where we can assist you further. Kind regards, Buytshirtsonline LTD

Posted 11 months ago

“The order arrived in 2 packages although all the items were placed in one order. Could be that it is of 2 difference brands, would be good to have an email notification to expect 2 packages.”

Helpful Report

Posted 1 year ago

“Ok I suppose Could put complete order in And I still have that navy blue hoodie that is very small”

Helpful Report

Posted 1 year ago

Hi Jennifer, We appreciate you taking the time to leave us positive feedback. For any assistance regarding your order, please don't hesitate to call us on 01928 579 951 or email info@buytshirtsonline.co.uk, where our friendly team will be happy to help. Kind regards, Buytshirtsonline LTD

Posted 1 year ago

“very disappointed that the weight of sweatshirt I wanted in the colours and sizes was simply not available, meaning I had to buy the lesser weight and although cheaper, well you get what you pay for. Having used this company for many years and always happy with my purchases I was sadly let down on this occasion.”

Helpful Report

Posted 1 year ago

Hi Robin, We are sorry to hear you weren't too pleased with your order. We appreciate your feedback, and if you would like to contact our helpful team, we are happy to assist you with which garments are suitable for you. You can email us at info@buytshirtsonline.co.uk, call 01928 579951, or pop into our website live chat, which is available Monday to Friday, 9am-5pm. Kind regards, Buytshirtsonline LTD

Posted 1 year ago

“Hi Really sorry but my husband is usually an xxl but they are too big. How do I return or get a smaller size. Thanks Emma”

Helpful Report

Posted 1 year ago

Hi Emma-Jane, We are sorry to hear about this. You can read about returning an item on our website under the terms & conditions. We offer a 28-day return policy, in which you can return your order within this time for a full refund. To return your items, please use the returns form. To obtain a returns form, please log into your account, click on order history and click on the order you wish to return items. Furthermore, as a friendly reminder, if you need to contact our helpful team about an order enquiry, please don't hesitate to contact us on 01298 579 591 or email info@buytshirtsonline.co.uk. Kind regards, Buytshirtsonline LTD

Posted 1 year ago

“The delivery took more than the last previous order that I have made. However it’s sold within a good amount of rent. It took 4 to 5 days to reach to what it said from 1 to 2, however I didn’t realise it was over the weekend and also so that’s not a problem, but when I receive those type of T-shirt they were very not quite pleasant to touch. It was a bit rough so the clients have sent it to. You didn’t really like it and I have to find alternatives.”

Helpful Report

Posted 1 year ago

“The t shirts was tight I take a xxl and purchased 4ts xxxl they are no where as good as I bought fruit of the loom direct. The thread count was a lot less. Will be cautious possibly next time Good luck John sinden. Oh by the way the t shirt have been donated to air ambulance in Devon.”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear you were not pleased with your order. If you would like to discuss this any further, please don't hesitate to get in touch with our helpful team on 01928 579 951 or email info@buytshirtsonline.co.uk. Kind regards, Buytshirtsonline LTD

Posted 1 year ago

“As a company prompt service. prompt postage If you're only buying as a private buyer a few T-shirts for £6 postage defeats any discount you're getting”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Please note that we are a wholesale company and specialise in bulk buying options. We understand that if you purchase only a couple of items, the £5.99 postage cost may seem a bit high. However, this cost is appropriate for larger orders of 100+ items. We appreciate your understanding and value your custom if you decide to make a purchase with us again in the future. 🙂 Kind regards Buytshirtsonline LTD

Posted 1 year ago

“Hoodies were very poor quality. Shipping to Europe takes approximately 2 weeks or more. Otherwise - good bags, t-shirts.”

Helpful Report

Posted 1 year ago

“The website was easy to use. The prices were great but the size of the items were not as I would have expected Ordered large and they were rather small”

Helpful Report

Posted 2 years ago

“Very cheap and good value for money however the Gilspan Ringspun shirt have changed in terms of fit and aren’t the same as they once were.”

Helpful Report

Posted 2 years ago

Hi Chris, We appreciate your feedback on our garments. Hopefully, you can understand that some brands change some garments' features from time to time, but our product specifications are frequently updated on our website to meet the brand's specs. Moreover, if you would like any assistance with our garments, please don't hesitate to contact our helpful service at 01928 579951, email info@buytshirtsonline.co.uk, or pop into our website live chat, and we can guide you to that suits you best. 🙂 Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“Products were good. I ordered over 30 items which qualified for free postage and I needed to send back 2 and swap for another size. I had to pay return postage and postage on new items (the postage was more than the 2 items!)”

Helpful Report

Posted 2 years ago

“I was pleased to find someone still selling old style sweatshirts with raglan sleeves - I like things a bit baggy and easy to put on and take off. The shirt turned out to be well made and with a generous fit - happy with that. However I was a little disappointed by the material used. it is thinner and not as warm as my old sweat shirts. I bought a large size, and I'll keep it, though perhaps I could have managed with a medium. I also bought a small one for my partner, but it is far too big for her. She is very petite, so perhaps the sizing is meant for men? Or possibly it's just that the range is limited.”

Helpful Report

Posted 2 years ago

Good afternoon, We appreciate you leaving feedback with us. The Raglan sweatshirt is a men's fit, not unisex, so it is more suited for you than your partner. As a friendly reminder, we do have a size guide on our product page under the full product specifications tab that displays the width and length of the garment sizes, as well as the fabric and weight specifications. We recommend our customers take a look at this before purchasing to avoid being unhappy with their order. Furthermore, if you ever need any assistance with your order or with our garments, please don't hesitate to contact our helpful team via our website live chat, email at info@buytshirtsonline.co.uk or call 01928 579951. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“Quick respond , swift delivery , quality of T-shirts for £2.6 cotton 100% to be honest not the best if we talk about fruit on the loop Would buy mixed cotton with polyester better quality and lost longer”

Helpful Report

Posted 2 years ago

Hi Edgars, Thank you for leaving a review with us. We appreciate your feedback on our service and garments. If there is ever an issue with your order, please don't hesitate to get in touch with one of our helpful team. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,642 reviews