Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.70

4.7 Rating 7,687 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

Buytshirtsonline LTD 5 star review on 12th September 2024

Anita Millington

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't really write a review, as I am still waiting for the delivery!”

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Posted 7 years ago

“Sorry I haven't received my order yet. Poor communication.”

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Posted 7 years ago

“My order was refunded without explanation”

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Posted 7 years ago

“Unfortunately despite only ordering 6 Tshirts, I only received 5. I needed the tshirts for an urgent job. I called and they would not send me another that day. They advised the only thing I could would be to drive to their warehouse. Although I live fairly close this would have involved bridge charges which would cost more than the tshirt.....I asked if someone could meet me but they refused. I appreciate that this may have been a rare error but would have thought they may have tried harder to sort it out.”

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Posted 7 years ago

“I have still not received my purchase made on 10/01/2018, therefore I cannot write a review. Thanks”

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Posted 7 years ago

Hi, This was delivered to a DPD pick up shop as requested by yourself. Date Time Location Event Image 17 Jan 2018 13:55 Dartford Delivered to requested DPD Pickup Shop Image 17 Jan 2018 08:03 Dartford On vehicle for delivery to requested DPD Pickup Shop 17 Jan 2018 00:32 Dartford Confirmed at depot 16 Jan 2018 12:26 Dartford Parcel label applied 16 Jan 2018 12:24 Dartford Redelivery request (new address) made for Wed 17 January 2018 16 Jan 2018 09:54 Dartford Parcel held (Cage OVERSIZE SHOP) 16 Jan 2018 09:53 Dartford Redelivery request made for Thu 18 January 2018 Acknowledgement SMS notification sent & Acknowledgement Email notification sent 16 Jan 2018 00:32 Dartford Confirmed at depot 12 Jan 2018 14:42 Dartford Parcel held (Cage 160118 CAGE 1) 12 Jan 2018 09:46 Dartford Parcel held (Cage OVERSIZE) 12 Jan 2018 09:46 Dartford Redelivery request made for Tue 16 January 2018 Acknowledgement SMS notification sent & Acknowledgement Email notification sent 12 Jan 2018 06:50 Dartford Confirmed at depot 12 Jan 2018 06:46 Dartford Parcel label applied 11 Jan 2018 15:37 Dartford Returned to depot 11 Jan 2018 14:34 Dartford Parcel label applied 11 Jan 2018 09:41 Dartford Delivery to DPD Pickup Shop not possible Pickup Delay SMS notification sent & Pickup Delay Email notification sent 11 Jan 2018 08:04 Dartford On vehicle for delivery to requested DPD Pickup Shop 11 Jan 2018 06:32 DPD Consumer Delivery to DPD Pickup Shop Mace Express requested Collect from Pickup Acknowledgement SMS notification sent & Collect from Pickup Acknowledgement Email notification sent 11 Jan 2018 03:55 Dartford Confirmed at depot 10 Jan 2018 20:22 Hub 3 - Bham Confirmed at Hub 10 Jan 2018 16:26 Warrington Parcel left depot 10 Jan 2018 15:26 Warrington Collected from self-labeller Image 10 Jan 2018 15:06 Warrington Customer data received Consignment Shipped SMS notification sent & Consignment Shipped Email notification sent

Posted 7 years ago

“I ordered and paid for 4 Tshirts, paid for quick delivery; many days later, only one Tshirt arrived in the post.”

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Posted 7 years ago

Hi, You have purchased over the Christmas period and your items will be delivered within our Christmas delivery time frame that is displayed on our website

Posted 7 years ago

“I checked the size guide and made sure that I ordered the correct one, the item came and was waaaaay too small. Checked the invoice and details to double check I ordered the right one and all was correct. No idea what sizes they are going off but it was no where near normal.”

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Posted 7 years ago

Hi, can you please let us know which product this was so we can look into it. Thanks

Posted 7 years ago

“I’m unable to review the items as they’ve still not been delivered to me, despite me paying for the non-optional next day delivery by courier. My items are currently 4 days late. The company aren’t responding to my emails asking for help tracing the delivery either so I don’t have a tracking number to chase it up with the courier or any idea if I’ll ever get it. Incredibly poor service so far. Maybe I’ll come back and update my review if someone eventually responds to my emails. or makes a delivery.”

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Posted 7 years ago

“very rude sales staff!!”

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Posted 7 years ago

“Sizing on the ladies tshirts is way way way out!! XXL is supposed to be a size 18, well I’m a 12/14 and it only just about fit me. I’d ordered a bunch of these for a night out and only 2 of us fitted in them so we had to order larger shirts elsewhere. In fact the 9-11 kids tshirt was bigger than the medium ladies?! Disappointed”

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Posted 7 years ago

“Unhelpful and abrupt on the phone - won't use again.”

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Posted 7 years ago

“I still have not received my order. Ive emailed for an update but got no response”

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Posted 7 years ago

“I had a big problem with the web site and was never asked to pay for delivery. The order was accepted but then they came back to me for an additional payment which was steep and felt like I was being scammed so I declined to pay anymore money and tried to explain my objection. The site needs looking at and it needs to be clear and fair to all. All I wanted was a few tee shirts and this whole thing stressed me out. I ended up cancelling my order so can't comment on the product itself.”

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Posted 7 years ago

“Postage way to much”

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Posted 7 years ago

“I ordered the t shirts assuming they were the correct version shown in the picture and also checked my order which showed the correct version. Unfortunately the chat on the web site doesn't work so unable to confirm order is accurate at this point. We therefore submitted the order with a follow up email confirming the exact t-shirt required. On delivery it was incorrect and after speaking with the customer service dept he said he wasn't sure of the exact t-shirt and went away to confirm. In the end it cost us more postage and package to return the order and we are still awaiting the exchange? In summary poor website ordering system, as per the order a simple picture of the garment would assist in confirming the correct one has been selected. Staff blamed us for not knowing the website and if I didn't need the t-shirts ASAP I would have gone elsewhere. Still awaiting the new dispatch for following day only works on new orders and not returns, should have gone for a refund!!!!!! Lesson learned go to a company that can respond immediately they receive communication and don' ignore emails or offer service that doesn't exist. Very disapointed”

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Posted 8 years ago

“Tried to check when new stock would come in to get enough t-shirts of one colour, was told they did not know. So ordered a range of colours and when the order arrived there was 13 less than ordered. Tried to find out if the missing items would be delivered and a week later still no answer. Rubbish company. On the plus side, the items I receive appear to be of a good quality. Still, customer service so poor and order not met that I can only give one star.”

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Posted 8 years ago

“Il ya 4 ans que je commande chez vous et ma derniere commande ne m'a pas satisfait du tout. Je n'ai pas eu mon numéro colis, impossible de suivre mon colis ou de changer ma livraison. J'ai eu ce numéro de colis, enfin, en me connectant au chat. Une autre chose, lorsque je me connecte à mon compte, rogermer11430@yahoo.com, les réponses sont envoyées sur une autre adresse mail qui n'est plus en service dans quelques temps. J'ai déjà signalé ce problème, mais ce n'est pas pris en compte, c'est très decevant.”

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Posted 8 years ago

“Still haven't received the item after a week”

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Posted 8 years ago

“i never received my order!!!”

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Posted 8 years ago

“I was sent the wrong colour and the wrong size!”

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Posted 8 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,687 reviews