Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.70

4.7 Rating 7,686 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

Buytshirtsonline LTD 5 star review on 12th September 2024

Anita Millington

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lacking customer service who think paying £7 delivery then £5+ return delivery if 1 or 2 items dont fit. I will never use this company again.”

Helpful Report

Posted 6 years ago

“I still haven't received my order! I don't know if it has been cancelled I have not heard. Question over delivery? I thought delivery was paid for with purchase, I have been told no and asked for extra payment I don't know how much could someone contact me the tee shirts are for a holiday/ birthday I have limited time. Christine jones”

Helpful Report

Posted 6 years ago

Hi Christine, Please note that you were contacted over this- via the email address left on your order. Delivery charges are not included in your order if you choose to collect in store. As mentioned in the email, next working day delivery is £7.19 including VAT, and is payable via phone call, or we can invoice you via Paypal. A copy of your invoice for this order was also sent to you to show that delivery is currently £0.00 as you chose collection from our Runcorn store.

Posted 6 years ago

“Half the order was missing. I emailed twice about the missing items and no reply. Very poor service”

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Posted 6 years ago

Hello, I am sorry to hear that you're missing items from your order. Having checked our main inbox- all emails are up to date and responded to. Please give us a call on 01928 579951 quoting your web order number so that we can resolve this asap.

Posted 6 years ago

“Still have not received my order or any correspondence from Buytshirtsonline LTD”

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Posted 6 years ago

“Ill fitting. Quality used to be better”

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Posted 6 years ago

Hi Jamie, We are sorry to hear that you're unhappy with the items received. Please note that we do have garments of varying quality on the website, from promotional wear like Fruit Of The Loom- to retail quality like Continental. We generally say that price reflects quality across the website, and you can always find the weights and material breakdown in the product description. I hope this helps.

Posted 6 years ago

“We still haven't received our order....”

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Posted 6 years ago

Hi Connor, I am sorry to hear that there has been a delay with your order. Please give us a call on 01928 579 951 and one of our advisor's will be able to see what the problem is

Posted 6 years ago

“I didnt recieve my stuff you deliber them to wrong adress ım still waiting to sory the problem for me”

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Posted 6 years ago

Hello, I am sorry to hear that your order has been misdelivered- please contact our office on 01928 579 951 and we will happily track this for you. Please note that if you are not available to sign for your delivery, DPD may leave your parcel with the closest available neighbour.

Posted 6 years ago

“The shirts that arrived were not the shirts that i ordered.”

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Posted 6 years ago

Hi James, I am sorry to hear that you've received incorrect items within your order. Can you please email the order details to info@buytshirtsonline.co.uk and we will arrange for the correct items to be sent to you.

Posted 6 years ago

“I ordered a bunch of tshirts, they took my money, then nothing was ever sent to me”

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Posted 6 years ago

Good morning Thomas, Please can you email our team at info@buytshirtsonline.co.uk with your details (we will require your web order number)- and we can look into this. As we ship orders for next working day delivery- if you haven't received these next day, please contact us asap and we can look into this with DPD.

Posted 6 years ago

“having to chase every single order as i pay for nextday delivery and seems to take 3 - 4 days to arrive and never refund for the postage plus website always never have stock”

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Posted 6 years ago

Hello Geoffrey, I am sorry to hear that you're having a problem with your order. We always dispatch our orders for next working day delivery- once an order is in DPDs hands, we cannot be held responsible for any delays in delivery. We will however do our best to contact DPD on your behalf to resolve any delivery issues. If you require assistance, please call us on 01928 579 951 or pop us an email at info@buytshirtsonline.co.uk and one of our advisors will gladly assist you.

Posted 6 years ago

“These products have not been delivered - still waiting.”

Helpful Report

Posted 6 years ago

Hello Emma, I am sorry to hear that you have not received your order yet- please can you pop an email over to info@buytshirtsonline.co.uk with your web order number- or give us a call on 01928 579 951 and we can look into this for you.

Posted 6 years ago

“I have ordered polo shirts samples for one of my potential customers, it was a week ago 16/09/2018 ref#246160 (WEB246160) Today is 23/09/2018 and my samples haven't been delivered yet, therefore I had to re-order samples somewhere else to get it on time. I'm not particularly happy to spend money twice on one sample.”

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Posted 6 years ago

Hi, We are sorry you never received your order on time. It looks like this parcel was lost in transit. If your order doesn't arrive when stated please let us know and we will rectify the issue. We only became aware of this issue when you called us on the 25th and we then sent a replacement order that was received by you the next day.

Posted 6 years ago

“Sent the wrong shirt and didn't reply back to my email.”

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Posted 6 years ago

“Sizing is way off. Either these shirts are made for the US market or they're meant for hippos. Get real about sizing or just don't bother with the size guide as it is utterly useless. Tee went straight in the bin.”

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Posted 6 years ago

“First time buyer... Goods arrived late, dirty and damaged..... too dirty to touch..... never again”

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Posted 6 years ago

“Fit was all over the place”

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Posted 7 years ago

“Service good but product a total waste of money didn’t expect the best quality as only cheap for round the pool on holiday shrunk so have to buy replacements”

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Posted 7 years ago

“I bought the two tshirts purely for the school sports day but at the start of one of my daughter's races she was frantically looking at me as there was a long thread hanging from the back of her tshirt and the hem was hanging down. Tshirt now unwearable.”

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Posted 7 years ago

“I’m still waiting for my order, and I’m asked to review”

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Posted 7 years ago

“No returns label or an address”

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Posted 7 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,686 reviews