Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.71

4.7 Rating 7,994 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 11th February 2026

Veronica Trotman-Roberts

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promised next day delivery, gave full details on how to make delivery. Their couriers failed to deliver 3 times stating that they had attempted each time, which was not true. Then organised to be delivered to storage facility, left work early to collect them, only to be told that they were damaged and returned. Buy Tshirts then offered to re-pack the order and send again whilst tracking it, which they did. But again the driver did not deliver them and did not make contact with us. Our company is in an industrial area, we have visitors daily, all of whom are able to find us. Shocking that a delivery driver failed 4 times! Buy Tshirts then told us that we would have to make a 50 mile round trip to collect the items ourselves. We work with people who have disabilities, these items were their new uniform. We keep making promises that the items will be delivered. Such an incredible let down to us all!! Would never use this company again, clearly they have a very poor relationship with their delivery contract.”

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Posted 9 years ago

“Hi First time I ordered 120977 I recived the tshirt fast but I'v got something else that I ordered! At the Confirmation it sayed Gildan premium color daisy I ordred Fruit of the loom Yellow!!!! So I returned it, ( just did so today) I maded a new ordre 121730 yestoday, and this time it also sayed Fruit of the loom Heavy cotton YELLOW on the confirmation.. So I hope that I will have the right shirts this time Regards Elfirmaet PHL Peter Houmann Larsen mester@elfirmaetphl.dk”

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Posted 10 years ago

“Sent to Southampton instead of North Wales, asked for a refund on my next day delivery to be donated to our charity partners as a matter of principle and emails have been ignored. Good product and if a gesture of apology was given I would consider using the company again, until that point I'm not convinced customer service is a priority.”

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Posted 10 years ago

“The hoodies arrived quickly but are far too big. Your returns process seems to be able very complex. I have followed the instructions and have not had a returns label sent to my email. I am going on holiday tomorrow. If I do not receive a returns label I can print off today I will miss your 2/52 return window.... I am not happy...”

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Posted 10 years ago

“asked to write a review before i even receive the product = dreadful business management”

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Posted 10 years ago

“excellent service - arrived on time good quality and price.”

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Posted 10 years ago

“I was given the wrong order.”

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Posted 10 years ago

“I made an online order, asked for delivery (as the confirmation email and the fact that they processed my order for delivery and actually told me via yet another email that it had already been dispatched all confirm) then despite the total at checkout having stated that delivery was £0.00 they refused to send my order, showing them to be far from truthful when saying my order had already been sent, unless I paid an extra nearly 33% on top. Despite us having a legally valid contract they refused to accept that they or their online ordering system may have made a mistake, blamed me despite the evidence to the contrary saying I had asked for collect in store (I hadn't) and without my consent refunded the original payment. Smacks of sharp practice, adding charges after the order has been made and processed. Avoid using this company. Poor. Wish there was a 'no stars' option. Complete waste of time.”

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Posted 10 years ago

Hi Claire, You clicked collect in store so didn't pay any postage. We have informed you about this and asked you to pay the postage which you didn't want to do so we refunded you. Delivery only states £0.00 when the collect in store option is chosen.

Posted 10 years ago

“I had a very bad experience with dealing with your customer service . They act like they didn't value my custom . Wouldn't recommend them to shop with”

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Posted 10 years ago

“delivery very poor quality it said in my package just leave it next to my doorstep it mean leave there , no they said we missed you nobody sign for it ?? it's not your business who sign or not , just read what stat say just leave it on my door steep , when i come i will found the package there not a not or an email photo ??? useless service and headache , no way next time”

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Posted 10 years ago

“I believe initially my wife entered wrong address so our fault. She rang and told someone the correct address which was then entered on re delivery for next day . My wife stayed in whole day (again) same resulThis so. Driver says no one in . He took pic of a block of flats ( not ours) to prove he'd been but pic was a close up of a window (again not ours) assuming it was taken to prove he'd tried to deliver parcel. Surely if outside door you'd take pic of door and number proving At right door and why when booking do I enter a contact number and no one uses it and I've now got to wait for parcel to be dropped at local shop to be collected when I believe driver never been to us at all .This message as taken ages to write due to deleting numerous expletives and trying to stay civil if got contact numbers use them”

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Posted 11 years ago

“Rubbish”

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Posted 11 years ago

“Quality of shirt was horrific picture was nothing like the product”

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Posted 11 years ago

“Despite paying for next day delivery my tshirt arrived 4 days later. I called and spoke to an extremely rude and unhelpful man who would not even discuss a refund for the next day delivery purchase. In his words: "We can beat around the bush as much as you like but you're not getting a refund". I might add it was only the delivery fee I wanted a refund for, not the tshirt. Non-existent customer service. Would not recommend to anyone.”

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Posted 11 years ago

The order was placed at Thursday 23rd April 2015, 5:48 pm which is outside of office hours. The item was dispatched the next day for delivery the next working day which was a Monday. This was when the order was delivered. This is quite clear in our terms and conditions which is why we did not refund the postage. We pride ourselves on customer service and apologies if you were not happy with that.

Posted 11 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,994 reviews