Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.70

4.7 Rating 7,300 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,300 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 6th May 2024

C M Hernandez Arango

Buytshirtsonline LTD 5 star review on 16th March 2024

Agita Makevica

Buytshirtsonline LTD 5 star review on 23rd February 2024

Dianne Philbin

Buytshirtsonline LTD 5 star review on 17th January 2024

Anita Lake

Buytshirtsonline LTD 5 star review on 22nd December 2023

Andy Glynn

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received order, 10 days since email saying order dispatched.”

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Posted 3 years ago

“I have still not received my products yet so I can’t leave a review but would have preferred to have had the choice to pay extra for a more reliable courier method than Royal Mail as they are inundated and no choice was not idesl”

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Posted 4 years ago

“Have been advised that my items are unavailable at the moment & I can either wait or request a refund. I have emailed & my emails are returned & I can’t get through by phone to request a refund.”

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Posted 4 years ago

Hi, I am sorry that you haven't been able to contact us. If your emails are bouncing back you can contact us on live chat. We are currently operating on skeleton staff due to the current pandemic. If you haven't received your refund please contact us on live chat and we will make sure it is actioned. Please see our current terms and conditions here. https://www.buytshirtsonline.co.uk/covid-19-update-limited-shipping-please-read-before-ordering-i122

Posted 4 years ago

“Ordered last week but not in stock so was given the option of a refund,which I chose. Haven't had confirmation that I am being refunded as yet.”

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Posted 4 years ago

hi Rachel, Your refund was returned to your Paypal account on the 1st of April. We sent you a confirmation email and you would have also received an email from Paypal. If you need any further help please contact us via live chat. Thanks

Posted 4 years ago

“Still have yet to receive my money back. I’ve emailed and called, but have had no response.”

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Posted 4 years ago

“I tried to cancel this order. The t shirts haven’t arrived. Looks like I paid for something I didn’t want and didn’t get!”

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Posted 4 years ago

“Review my order? Didn't even buy anything because of the delivery charge, the highlands of Scotland seems to be on a different planet! 🤷🏻‍♀️”

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Posted 4 years ago

“Bought a HAT got a ONESIE just about worth £10.00”

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Posted 4 years ago

Hello, I am sorry to hear that you've received the wrong item in your order. We understand that mistakes that this are an inconvenience! Can you contact us directly and we will get this resolved for you? 01928 579 951

Posted 4 years ago

“The t shirt dilivey people chucked the t shirt in the toilet luckily it never went in the toilet but fell on the wet part The t shirt was wet I got it and looked worn and wauiltiy not on point”

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Posted 4 years ago

Good morning, We're sorry to hear that this has happened with your parcel, can you please contact us on 01928 579 951 to report this issue and we can look into this with DPD for you? -BuyTshirtsOnline

Posted 4 years ago

“They have not arrived”

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Posted 4 years ago

Hello, Please can you contact our office directly and one of our advisors will be able to find out where your order is?

Posted 4 years ago

“Didn’t receive goods but money came back. Odd but won’t bother again went else where”

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Posted 4 years ago

Hello, Please can you contact us regarding this as the one order associated has been delivered and signed for on DPD and no refund has been issued? Our office number is 01928 579 951 Kind regards Buytshirtsonline

Posted 4 years ago

“BuyShirtsOnline... more like NeverGetShirtsOnline. paid for next day delivery - still haven’t turned up 7 days later. My event has been and gone! Go to primark in the first place - saves you the hassle of using this website.”

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Posted 5 years ago

Hello, Unfortunately, DPD have attempted delivery on two occasions and as such your parcel is now on it's way back to us. Please contact our office on 01928 579 951 if you would like to rearrange delivery, or we will happily refund your order if you would prefer. Kind regards Buytshirtsonline

Posted 5 years ago

“I’d been looking for good fitting ladies polo shirts for some time, but always found anything I bought had very little shape, and more for men than women. I am really happy with my recent purchase, they fit great and good quality fabric. Only down side prices shown are ex VAT and delivery. So it’s not cheap when you get to your basket to pay. But then think it’s probably not a company for individual purchases. Maybe for bulk buying customers.”

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Posted 5 years ago

“Thanks for a very efficient and prompt service and a easy to use system.”

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Posted 5 years ago

“Really lacking customer service who think paying £7 delivery then £5+ return delivery if 1 or 2 items dont fit. I will never use this company again.”

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Posted 5 years ago

“I still haven't received my order! I don't know if it has been cancelled I have not heard. Question over delivery? I thought delivery was paid for with purchase, I have been told no and asked for extra payment I don't know how much could someone contact me the tee shirts are for a holiday/ birthday I have limited time. Christine jones”

Helpful Report

Posted 5 years ago

Hi Christine, Please note that you were contacted over this- via the email address left on your order. Delivery charges are not included in your order if you choose to collect in store. As mentioned in the email, next working day delivery is £7.19 including VAT, and is payable via phone call, or we can invoice you via Paypal. A copy of your invoice for this order was also sent to you to show that delivery is currently £0.00 as you chose collection from our Runcorn store.

Posted 5 years ago

“Half the order was missing. I emailed twice about the missing items and no reply. Very poor service”

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Posted 5 years ago

Hello, I am sorry to hear that you're missing items from your order. Having checked our main inbox- all emails are up to date and responded to. Please give us a call on 01928 579951 quoting your web order number so that we can resolve this asap.

Posted 5 years ago

“Still have not received my order or any correspondence from Buytshirtsonline LTD”

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Posted 5 years ago

“Ill fitting. Quality used to be better”

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Posted 5 years ago

Hi Jamie, We are sorry to hear that you're unhappy with the items received. Please note that we do have garments of varying quality on the website, from promotional wear like Fruit Of The Loom- to retail quality like Continental. We generally say that price reflects quality across the website, and you can always find the weights and material breakdown in the product description. I hope this helps.

Posted 5 years ago

“We still haven't received our order....”

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Posted 5 years ago

Hi Connor, I am sorry to hear that there has been a delay with your order. Please give us a call on 01928 579 951 and one of our advisor's will be able to see what the problem is

Posted 5 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,300 reviews