Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,676 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time excellent service thank you”

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Posted 4 years ago

“Lightening fast delivery, products at competative prices. Highly recommended to all. A1++++”

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Posted 4 years ago

“Product arrived ok. No email sent to confirm item was ready for collection. Delayed project by nearly 2 weeks.”

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Posted 4 years ago

“Quality products from Buy A Parcel, no problems ordering or paying, quick dispatch and delivery. 100% spot on 👍”

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Posted 4 years ago

“Fast delivery and well wrapped up!”

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Posted 4 years ago

“Very good site and good prices”

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Posted 4 years ago

“Parcel did not arrive”

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Posted 4 years ago

Hi Jordan, we only got an email from you at 22:20 last night, we wouldn't have known your parcel hadn't been delivered yet - we send thousands of parcels a week and cant check tracking on them all. Now we know you haven't received your parcel I have given you some options in a private reply to your email of yesterday evening. Happy Christmas. Kind regards, Mike.

Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“We've never been disappointed when dealing with your good selves at Buyaparcel”

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Posted 4 years ago

“Great website, faultless service.”

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Posted 4 years ago

“The website is very gd and everything is a very gd price but it said t would be ehre in a few days and it’s been multiple weeks since we ordered it”

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Posted 4 years ago

Hi Philip, I cannot see that you have been in contact with us about this, we didn't know you hadn't got the parcel - we don't check to see if all are signed for after sending with the carrier so excuse us, but we didn't know you hadn't had your order. So I have checked and the parcel is at DHL's depot in Jersey - it got there on the 28th November!.I have emailed customer service at DHL for info on why it is still there. When I get an answer, I can email you directly with the information. Thanks, Mike

Posted 4 years ago

“Excellent service, very helpful, definitely use them again and recommend them.”

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Posted 4 years ago

“Item was ordered on the 27th November it's the 15th December still no item or refund. Had to make a Claims dispute with my bank to get my money back. Go to a Name brand merchant and pay a little extra and get that peace of mind.”

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Posted 4 years ago

Hi, I have looked into this, we had shipped on the 3rd December but some days later DHL had marked this as to come back to us, we presumed because it wasn't required but on deeper investigation, they look like they had an issue with the address but I cannot see any issue from here. The parcel didn't get back to us until the 13th so we would be processing a refund anyway, but I will make this happen now. Sorry about this, if you had reached out to us directly we could have realised what was going on sooner. We are a large merchant in our industry and you can buy with confidence, it's just sometimes communication between the merchant, customer and carrier can cause some issues as unfortunately, it did on this occasion. Take care, Mike

Posted 4 years ago

“Very good service. Quick delivery.”

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Posted 4 years ago

“Excellent product, we were struggling to find a part that fitted our shower but this with adjustable fittings saved the day”

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Posted 4 years ago

“I wasn't sure about using this company as I hadn't heard of them before but I felt the price was worth the gamble and it paid off. The product was delivered promptly and the product is genuine and of good quality, as expected. I Would use them again without hesitation.”

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Posted 4 years ago

“Sent quickly. Good price. Amazing bit of kit, especially the saw!!”

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Posted 4 years ago

“Sander works well very happy with purchase”

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Posted 4 years ago

“Excellently priced and great delivery service”

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Posted 4 years ago

“I won’t bore you, but your service was well drilled, and to the point. You couldn’t Makitany better.”

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Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,676 reviews