Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,650 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Tell us how Buy A Parcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received our item on the 14th of February and due to personal circumstances the item was not opened until this weekend just gone. Carry case was damaged and plug inside has bent pins and faulty. Rang customer service and because this was not inspected within 48 hours of delivery, they won't do anything about this. Not very good service - now left with a faulty item that cannot be used.”

Helpful Report

Posted 3 years ago

Hi Kelly, Thanks for your review. Management are aware of your case and it has been discussed with them. They have advised due to the length of time since ordering and delivery, unfortunately we cannot honour claims for items arriving damaged or missing. We require notification within 48 hours of delivery, as we cannot take responsibility for the security and care of a shipment once it has left the posession of the carrier. We hope you are understanding, Kind regards, buyaparcel customer services.

Posted 3 years ago

“Great online service. very speedy delivery and first class product.”

Helpful Report

Posted 3 years ago

“Very helpful. Item arrived as described.”

Helpful Report

Posted 3 years ago

“Quick delivery. Happy with the purchase. Would use this site again.”

Helpful Report

Posted 3 years ago

“First time I have used buy a parcel. Ordered a shower valve. Needed some technical information which was supplied very quickly. Quality of product received is excellent. Great price. Free delivery within 2 days. I am just about to order again. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Quick and easy delivery, arrived on time, well packed for protection.”

Helpful Report

Posted 3 years ago

“Received quickly . I decided to return x2 -12ah dewalt batteries .returned with no fuss and they even collected the return for me . Perfect customer service . Thank you”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Easy to order, delivered promptly, good communication”

Helpful Report

Posted 3 years ago

“Not much to say realy, the parcel was delivered on time and in good condition.”

Helpful Report

Posted 3 years ago

“Great prices and timely delivery. What more could you ask for?”

Helpful Report

Posted 3 years ago

“Best price I could find anywhere and really fast dispatch/delivery thank you!”

Helpful Report

Posted 3 years ago

“Excellent value for this product. No problems with delivery, will be back again”

Helpful Report

Posted 3 years ago

“Parcel came very quickly and i was kept informed of its progress in transit. I would buy from them again.”

Helpful Report

Posted 3 years ago

“Excellent piece of kit .. delivered on time no probs .. unlike other supplies that wanted big money for delivery ... Great service”

Helpful Report

Posted 3 years ago

“Product came veey quickly and exactly as described for a very good price. Appear to be a good source for replacement of old kit.”

Helpful Report

Posted 3 years ago

“Fantastic deal on JCB 18v kit and amazing quick no nonsense service. Definitely recommend and will be using them in the future”

Helpful Report

Posted 3 years ago

“Very helpful website with keeping you informed of your order. Would buy from them again 👍”

Helpful Report

Posted 3 years ago

“Excellent service. Item was a Genuine DeWalt battery charger at a great price and came next day. Would definitely use again.”

Helpful Report

Posted 3 years ago

“Very good. Thanks.”

Helpful Report

Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,650 reviews