Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,686 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods did not arrive,problem with courier,due delivery on 12.6.2020 now 25.6.2020 still no goods delivered,customer services now finally chasing.I am now having to fill in a signed a letter to tell the courier the goods did not arrive.How did I get involved in a problem that buy a parcel should have followed up on 4 or 5 days after missed delivery .I attempted to contact by phone was told email only which took 3 days to answer”

Helpful Report

Posted 6 years ago

Apologies but due to the lock-down caused by Covid-19 all our staff were working from home to protect them and you our customer, so because of this our phone was closed down. I can see you reported the issue to us on 24th June and the same day we raised the issue with the carrier and sent a Non Receipt of Parcel form to you, as this is a legal document to say you have never received/accepted the parcel from the carrier. You emailed the completed form back us on 26th June, and we can see your order was cancelled and refunded on the 26th June as per your request.

Posted 6 years ago

“Parcel came on time but the reason for 3stars is Tstak box was badly damaged. I have contacted the customer service and they have been very helpful & said they will send a replacement box when they have them in stock. When it arrives I will review stars.”

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Posted 6 years ago

“The service and quality was first-class”

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Posted 6 years ago

“Good quality products from well known brands, supplied by buyaparcel at good prices with speedy delivery services.”

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Posted 6 years ago

“It is really good service. They everything delivered on time and well packaging items. I can't say too much because it was my first time when I used that one. So far so good...”

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Posted 6 years ago

“Quick delivery very impressed”

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Posted 6 years ago

“Prompt delivery. Well packaged. Straight forward replacement for faulty engine on my shower. Working well.”

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Posted 6 years ago

“the tray is exactly what was wanted and received promptly”

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Posted 6 years ago

“Deliveredwithin 48 hours..brilliant.”

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Posted 6 years ago

“Excellent company to use,have bought from them before and they never let you down.”

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Posted 6 years ago

“Product was well packed and was delivered earlier than the stated date.”

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Posted 6 years ago

“ordering and delivery very good, but part of the product is very poor. When putting or trying to put together both B legs very much bent and trying to screw together caused the nut to pull away from the trellis, hence having to buy a cramp so I hope I can over come the problem. Rest of the materials very good.”

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Posted 6 years ago

“Fantastic bit of kit, does exactly what it said in the advertisement I've used it on rough timber well worth the money”

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Posted 6 years ago

“All good quick delivery”

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Posted 6 years ago

“Many thanks. Couldn't ask for a better service.”

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Posted 6 years ago

“Brilliant (pardon the pun) product and service.”

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Posted 6 years ago

“Great service. Fantastic quality item thank you very much”

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Posted 6 years ago

“Just the job exactly what I expected and will do the job I needed it for”

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Posted 6 years ago

“A very easy purchasing experience. Good communication throughout with updated on parcel delivery etc. Would highly recommend this supplier and will definitely use them in the future. Thankyou 😁👍”

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Posted 6 years ago

“The service was clear, quick, efficient. The product was half the price of some merchandisers, so good value for money.”

Buy A Parcel 5 star review on 25th June 2020

Helpful Report

Posted 6 years ago

Buy A Parcel is rated 4.6 based on 10,686 reviews