Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,256 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, good value for money and quick delivery”

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Posted 2 years ago

“Great service, polite efficient staff. Excellent range of products”

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Posted 2 years ago

“Excellent supper fast service . Will definitely be back and would highly recommend”

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Posted 2 years ago

“Good seed fast delivery”

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Posted 2 years ago

“Very pleased with my purchase and I am sure my guinea pigs are too. Well packed and arrived quick. Will order again. D”

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Posted 2 years ago

“Best price I could find and a very speedy delivery”

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Posted 2 years ago

“Bought again for the 4th time outstanding company with next day delivery FIRST CLASS”

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Posted 2 years ago

“Efficient service. Excellent choice of products”

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Posted 2 years ago

“Great service and products.”

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Posted 2 years ago

“Wheel was perfect. Can't say any fairer than that!”

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Posted 2 years ago

“Ordered my dog food was delivered within a couple of days.”

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Posted 2 years ago

“Whilst burnhills provided a very good service the courier on both occasions delayed my delivery and stated they couldnt gain access to my premises. Which is untrue as i live and work onsite and on both occasions gates were open and access was easily accessible. The cost of delivery was high and had it been delivered when it was supposed to be wouldve been worth it but waiting 8 days for one order when over £20 postage was paid is not really on. Other than that was pleased with the service provided.”

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Posted 2 years ago

“Best cat litter you can buy.”

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Posted 2 years ago

“Very quick service”

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Posted 2 years ago

“Odered Dog food, requested courier delivery, cost of £20 which I think is high, but when you look at overall cost of 3 bags from anywhere else it is cheaper than rivals. dog food arrived as declared by Burnhills”

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Posted 2 years ago

“Great service arrived on time will use again”

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Posted 2 years ago

“Excellent service with quick delivery time”

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Posted 2 years ago

“Quick delivery great item very happy”

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Posted 2 years ago

“Been using burnhills since a little girl before they relocated, great choice and great staff always willing to help with any thing you need nothing to much for them,”

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Posted 2 years ago

“Got the millet better than what I was expecting as the were large bits of millet and my hamsters love them”

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Posted 2 years ago

Burnhills is rated 4.9 based on 6,256 reviews