Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,246 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,246 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service and purchase”

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Posted 5 years ago

“Excellent good communication with customer and quick delivery .very pleased with purchase”

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Posted 5 years ago

“Brilliant stuff very good service and the best price”

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Posted 5 years ago

“Very fast delivery.”

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Posted 5 years ago

“Really lovely haynets,arrived later than expected but wasn’t burnhills fault,it was the carrier,will be ordering again soon”

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Posted 5 years ago

“Fantastic Company. Cheapest price and cheapest next day delivery. Brilliant.”

Burnhills 5 star review on 21st January 2020

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Posted 5 years ago

“Excellent price fast delivery and good communication :)”

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Posted 5 years ago

“Excellent service, would use again”

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Posted 5 years ago

“Always fast efficient service, Great!”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“Good friendly service. Goods just took longer to arrive due to being sent to the wrong place!”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

“Excellent service. Product delivered within 3 days of order in good condition. Thank you”

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Posted 5 years ago

“I’ll definitely be buying from here again! I bought a rug in the sale at a bargain price. As it was the sale period I expected delivery to take I while but it arrived within 2 days. Great customer service 😀”

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Posted 5 years ago

“I recently purchased six grit pots only got four Two were broken on transit not very happy”

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Posted 5 years ago

Good morning. I am very sorry to hear that two of the pickstone pots were damaged in transit. We do kindly ask that customers let us know about any problems in order to give us an opportunely to rectify them. As you haven't contacted us about this previously, we unfortunately haven't had any opportunity to rectify it. I have now issued a full refund for the two damaged pots (£2.72 refund). We are always happy to rectify problems as soon as we're made aware. I would be very grateful if you would consider revising your review. If you have any questions or if we can be of any further assistance, please don't hesitate to get in touch. Kindest regards, Burnhills.

Posted 5 years ago

“Friendly and helpful staff.”

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Posted 5 years ago

“I purchased 10kg Hay and Straw for the rabbits. Great quality just wish they were nearer so I could collect directly (it did pinch my pocket paying £13 for delivery) but I guess that’s to be expected. Just want to see how long it lasts to weigh up costs. To early to say just yet.”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Excellent & efficient service. Thank you.”

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Posted 5 years ago

“The service I received from Burnhills was excellent.I had a few questions prior to purchase which Burnhills responded to promptly and accurately. They were very helpful. Once ordered my purchase arrived swiftly. Thank you Burnhills.”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,246 reviews