Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,255 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately had to return item at my expense, very costly, when I called was not given advice on which boot might fit better and to re order, a costly mistake I shan’t repeat”

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Posted 6 years ago

“Placed my order on 27th Dec and wasn't expecting to receive before New Year but it arrived on the 31st Dec. Really well packed and no problems at all, will use again. Thanks”

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Posted 6 years ago

“I like ordering the foods from here as good value for money the only thing is the delivery charge is high otherwise I like it”

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Posted 6 years ago

“Easy to use website, good price and speedy delivery. Thanks!”

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Posted 6 years ago

“Timely delivery and a great product for my small animal cages. The weight snd shape of it means that it doesn't fly out of the cage easily.”

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Posted 6 years ago

“Hi, I wish to retract my complaint to your company, I. Had 2 orders before Christmas , one was fine and the other was very very disappointing, and unfortunately l mixed up the companys, L do sincerly apologise, and do hope l can order from your company in the future Thank you May l wishyou all a very happy new year Mrs T Tolley”

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Posted 6 years ago

Hi. Many thanks for letting us know about the mix up. It's no problem. I have asked Reviews.co.uk to delete the erroneous review. We're very pleased that the product and service we provided was to your satisfaction. We look forward to being of service to you in future. Wishing you a happy new year from all the team at Burnhills.

Posted 6 years ago

“Good choice of products. Delivery was prompt and well packaged. Thank you.”

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Posted 6 years ago

“Ordered and delivered very fast”

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Posted 6 years ago

“delivery over the xmas period exceeded all expectation 1st class well done. Happy New year Everybody. T Gibbard”

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Posted 6 years ago

“Nothing but praise for Burnhill''s! Helpful and knowledgeable together with fast postage. Thank you!”

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Posted 6 years ago

“Ordered Haybar from Burnhills. Good quality product & a bit cheaper than with manufacturer. Fast delivery. My horse loves it, and so do I. Very tidy and helps to encourage her to eat in head down position. Very helpful with more time in the box in long winter days.”

Burnhills 5 star review on 27th December 2018

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Posted 6 years ago

“Brilliant. Easy to order and pay. Swift delivery 🚚”

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Posted 6 years ago

“Great product allway sent with no problems”

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Posted 6 years ago

“No problems the goods delivered very quickly would use again.”

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Posted 6 years ago

“Excellent service. Speedy delivery. Very efficient and easy ordering process.”

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Posted 6 years ago

“Great price used the same supplier until they put the price up so will use butnhills from now on”

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Posted 6 years ago

“A SUPER COMPANY , VERY HELPFULL EXCHANGING MY DOG CRATE . DOG AND ME ENJOYING NEW CAR ! HUSBANDS" ( YORKSHIRE BORN AND BRED ) COMMENT " WHAT DO YOU EXPECT _ IT"S A YORKSHIRE COMPANY " A NEW BURNHILL FAN”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Item delivered very quickly. Updates given all the way through the process”

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Posted 6 years ago

“Good service goods delivery on time would recommend”

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Posted 6 years ago

Burnhills is rated 4.9 based on 6,255 reviews