BUNAC Reviews

Name: BUNAC
Address: 5 Richbell Place, London, London
Rating: 4.69

4.7 Rating 503 Reviews

92 %

of reviewers recommend BUNAC

4.7

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BUNAC:

Founded with mullets and a mission by students in the 60's, BUNAC has been running its legendary Summer Camp USA program since 1972. From coaching soccer to teaching crafts - it’s the chance to turn your passion into a paid job, impact the lives of children and young people, and spend the summer living in epic locations with the best 18-30s you’ve ever met. And because 5% of profits go to our Youth Access Scholarship Fund, you can travel happy knowing that BUNAC works for others too.

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BUNAC 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not recommend BUNAC enough! Right from the get-go they were super responsive to emails and were always on hand to answer any questions I had. They gave me a lot of support while I was on my BUNAC project and I'm so grateful for everything they did to help me out!!”

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Posted 3 years ago

Thank you for leaving your review! It's great that we have been responsive and able to answer all of your questions. - The BUNAC Team!

Posted 3 years ago

“Honestly an amazing company to go through. Kept in contact with me throughout and helped with any issues. Helped me get to the best camp for me, and I had the best summer. Can't wait for next year!!”

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Posted 3 years ago

Hi Lily, Thank you for your review! Wow your photo's look like you have had so much fun in the states this summer. We are so glad to hear that you have had the best time at camp. The BUNAC Team!

Posted 3 years ago

“I was very happy with how easy it was to get my second IEC visa for Canada with BUNAC. Help and advice was always just an email away, and I had my visa approved within 2 months. Couldn’t recommend them enough to anyone who needs a second visa or does not meet other entry requirements.”

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Posted 3 years ago

Hi Kate, Thank you for leaving your review for BUNAC! Your photo of Canada is amazing and we are so pleased you are enjoying the country! Thanks again - The BUNAC Team

Posted 3 years ago

“I have had a great time with BUNAC. They have been so helpful, informative and prompt with answering any questions or queries I had. Throughout the application process they explained in detail all that we needed to do for the process to go smoothly and now that I’m in the States, HAVING AN AMAZING TIME! (I’m currently writing this review whilst at a Yankees game!) I know they’re only an email away if I need help. Thanks BUNAC!”

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Posted 3 years ago

Hi Chrissie, Wow what a great photo! It looks like you're having a fantastic time in the states. We are so happy to hear about your experience with BUNAC being helpful, informative and prompt. We hope you have continued to make memories in the states that you will remember for life. If you fancy a different location in the future, you know where we are! Thanks - The BUNAC Team

Posted 3 years ago

“Not very impressed with my service from Emma on the US team. She was very curt - I felt like I was paining her by asking her questions pertaining to the service this company provides. She answered my questions in a rude manner and cut me off a few times. I have had good interactions with other Bunac team members - this is the first one that made me want to take my business elsewhere. I hesitated before calling Bunac again today as I genuinely did not feel comfortable with the idea of talking to her again. With good reason as I was met with the same deflating attitude from her.”

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Posted 3 years ago

Hi there, Thank you for leaving your feedback on the service you have received recently. Firstly we would like to apologise for the way you felt when trying to retrieve answers to your questions. This is not the impression we want anyone to have when dealing with BUNAC. We can assure you that Emma and the team are devastated that this was your impression and are reaching out to you directly to try and make this right. If there is anything more we can do in the meantime, please do not hesitate to get in touch with me directly at info@bunac.org. We hope to rectify this for you and continue to assist you with your adventures of working abroad. Thanks, Ella @BUNAC

Posted 3 years ago

“Ben has been a great help in explaining the process and answering any questions I have, really good experience!”

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Posted 3 years ago

Thank you for leaving your review Matt! It's great that Ben has been helpful to explain everything and provide a good experience for you so far. We hope that you have the best adventure and we can't wait to hear all about it! - The BUNAC Team

Posted 3 years ago

“Applying for a working holiday with Bunac has been a very easy and stress free process. Ben has been particularly helpful. He firstly inspired me to apply to work in Canada and he has also been great at answering any questions that I have had.”

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Posted 3 years ago

Hi Nikita, Thank you for leaving your review! We are so glad that the process has been easy and stress free! We agree Ben is super helpful and his Canada experience makes all of us want to travel there! Best of luck with your adventure, we can not wait to see all your photos. Thanks - The BUNAC Team

Posted 3 years ago

“when I contacted I had literally no idea of what kind of programme was on offer, I came away with so much clarity and Ben was so friendly and informative - thank you!”

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Posted 3 years ago

Thank you for leaving your review Scarlet! We are so glad to hear that you came away with clarity about what kind of programme suited you best. Best of luck with your trip! - The BUNAC Team

Posted 3 years ago

“I am yet to commit to a trip with BUNAC but after talking to Ben Alderson, a Work Abroad Expert at BUNAC, I felt more confident that this was the perfect structure to start off my gap year as a fresh college graduate. It seems to have all the tools to start off with a bang, connect you with people your age, and provide support for logistical issues. Thank you Ben and BUNAC for being the first step towards shaping my gap year dreams!”

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Posted 3 years ago

Thank you Adithi for leaving such a great review! We hope that using BUNAC will continue to give you the confidence to start your dream gap year and continue to support you throughout your adventure. We will be sure to share your feedback with Ben. Thanks - The BUNAC Team

Posted 3 years ago

“Ben provides a clear, detailed explanation of the processes involved when applying to work abroad.”

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Posted 3 years ago

Hi Alex, It's great to hear that Ben has been so clear and provided a detailed account of applying for working abroad. We wish you all the best with your travels and can't wait to hear all about it! - The BUNAC Team

Posted 3 years ago

“I rang up and spoke to Ben and he was so helpful and friendly. No question was unanswered and I was so happy after the call. I wasn’t too sure where to start my travels and Ben guided me and told me about his personal travelling experience. I have now put my deposit down and can’t wait to start my journey. Thanks Bunac and Ben”

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Posted 3 years ago

Hi Petra, Thank you for leaving such a great review. We all love hearing about Ben's travel experiences here at BUNAC and we will be sure to share this with Ben! Best of luck with your next steps on your adventure, have a great time! - Thanks, The BUNAC Team.

Posted 3 years ago

“I feel very satisfied with the assistance from Bunac so far. I only sometimes struggle to find the link to log in. I think the link to log in should be easier to find on the website”

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Posted 3 years ago

Hi Monika, Thank you for your feedback, we will be sure to take this on board, especially at the moment as we are going through many website changes. We can not wait to hear all about your adventure abroad and please continue to use our assistance throughout the process. Thanks - The BUNAC Team

Posted 3 years ago

“I signed up with BUNAC about 20 years ago. Though that sounds like a long time ago, it still feels like yesterday. I landed in Australia; in Sydney, NSW from L.A. -- I couldn't be happier to write this review because the people I met at BUNAC were instrumental in one of my most significant life events. I went temporarily blind at a certain point in my journey to Syndey. Back then, I was naive and stayed at some pretty dank hostels not knowing beforehand just how bad they would be! The team at BUNAC checked up on me to make sure I was OK and went even further by helping me to find suitable accommodation in Manly. The team also helped me to vet potential long-term landlords, one of which became my husband. This year is our 20th year together. I'm here on the BUNAC website today because I'm actually writing a book! I hope it will be inspirational for young people. Whatever happens, please feel confident in working with the BUNAC team. I am confident they will absolutely do a stellar job in helping you to have one of the most memorable times of your life!”

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Posted 3 years ago

Hi Raya, It's so amazing to hear about your experience with BUNAC, we love these stories, not only to see how much your work and travel adventure has influenced your life but also how much BUNAC was able to support you throughout your journey. It would be great to connect about this book you are writing and our alumni we are collecting in line with our 60th birthday celebrations coming up! Feel free to get in touch about this directly at info@bunac.org. Thank you again for this amazing review, have a great day! - The BUNAC Team

Posted 3 years ago

“I was at first not aware of the full process. However, Thanks to Ben he was able to answer all my questions in our vitrual meeting. I really knew what to do after his clarification.”

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Posted 3 years ago

Thank you so much for leaving a review Sultan! It's great to hear how Ben has been able to answer all your questions and now you can continue with your process. Best of luck with your internship! Thank you - The BUNAC Team

Posted 3 years ago

“Ellie was so helpful and really helped me understand all the great options BUNAC offer! Her advice and tips all really put my mind at ease and helped simplify the whole process!”

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Posted 3 years ago

Thank you for your review Jack! It is great that Ellie has helped you understand all the options BUNAC provide and simplified the process for you. We hope you have the best time working abroad and can't wait to hear all about it. - The BUNAC Team!

Posted 3 years ago

“I did my first working holiday Australia with Bunac in 2015 where I found them very helpful, they answered all my emails, all my questions & were always polite. I then did my working holiday to Canada with Bunac in 2018 where they were also very helpful. Now when I try to contact them via email they NEVER respond which is so disappointing considering I was a customer of Bunac back in 2015, & 2018. I would go to another company instead such as STA travel but they have closed down, & other companies dealing with working holiday visas are way too expensive & Bunac is more reasonably priced, & as I have been with Bunac twice before I trusted them. It’s so unprofessional not to respond to all the emails I’ve sent. I can’t understand as a company why I am chasing them when I, as a potential customer should be chased by them - isn’t that how business works? Bunac, if you don’t want to help me for whatever odd reason - please just tell me, then I know I will just go else where and look for other alternatives. So disappointing”

Helpful Report

Posted 3 years ago

Good morning Ingerid, apologies for the delayed response we have been closed since Wednesday evening due to the double bank holiday in the UK for the Jubilee celebrations and our business being closed over weekends. I have doubled check both BUNAC inboxes for you this morning and I can not see your email, unfortunately. If you could please forward your questions to info@bunac.org and address the customer experience manager, I would be more than happy to assist you further. Thank you - The BUNAC Team

Posted 3 years ago

“Ellie’s been so helpful and patient whilst figuring out what we want to do. She was able to answer all our questions and helped us work out what we wanted to do. She’s a credit to your company!”

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Posted 3 years ago

Thank you for leaving your review! It's amazing to hear about how helpful Ellie has been in answering all your questions. We couldn't agree more that she is an absolute credit to BUNAC. - Thanks, BUNAC Team.

Posted 3 years ago

“BUNAC! Has literally turned my dreams into reality. Before BUNAC I thought my dream life in Canada was going to be nothing but a memory. After an amazing call with Benidict Alderson I relised I could keep my dream alive. Benidict was there for me every step of the way with amazing email responce times and helpful tips. I can now head back to Canada, move in with my girlfriend and start my common law application as soon as possible. Thank you BUNAC!”

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Posted 3 years ago

Hi Tom, thank you for leaving your review! We are so glad to hear your dreams of Canada are turning into a reality! We can not wait to hear all about your amazing adventures. Have the best time! - Thanks - BUNAC Team

Posted 3 years ago

“Ben answered all my answers so soon, and I had a lot!! It is a person with so much patience and really good explaining everything. Thank you Ben!! :)”

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Posted 3 years ago

Thank you for leaving your review! We are so glad to hear how helpful Ben has been and will be sure to share your feedback with him! - BUNAC

Posted 3 years ago

“Came over to the UK and BUNAC sponsored the program. I discovered towards the end of my (really awful) internship that the company I was at had lied to the program and as a result also likely violated the conditions under which BUNAC can give out there Visas. I did send an email to them about this (and to there partner, The Intern Group, who were the ones who found the job), and nothing was done. It seems they do not care. I also was told that visa's couldn't be extended, which according to the UK governments website is a bald faced lie. The website is outdated, and I had to email all the documents for my application in as it refused to work for me. Don't trust these guys, they're not well run.”

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Posted 3 years ago

Hi David, Thank you for leaving BUNAC a review of your internship experience. Firstly we are sorry to hear about the experience you found towards the end of your internship. I understand that BUNAC completed a compliance call, which did not flag any issues and all of the monthly check-in with yourself, which we're all ok until the last one. After your concerns were flagged we contacted the Intern Group, who sourced this internship for you, to not only make them aware but to also gain some feedback for you. We can assure you we take these things very seriously and no other internships have been placed here since you have shared your experience. When it comes to extensions, although some visa sponsors may have these rights, here at BUNAC we do not unfortunately. Each sponsor has different rules and regulations around their right to sponsorship and even though we would not be able to extend your visa, we would be able to sponsor you again for another 6 months in the UK, if you were able to find a new employer. We understand that the BUNAC website is currently going through a revamp, so apologies for any technical difficulties you have faced during this time. We are hopeful with the new website launching we will have better success for applicants. If there is anything more I can help you with, please do not hesitate to get back in touch - Ella @BUNAC

Posted 3 years ago

BUNAC is rated 4.7 based on 503 reviews