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BUNAC Reviews

4.7 Rating 381 Reviews

94 %

of reviewers recommend BUNAC

Company Reviews

Product Reviews

4.7

Based on 381 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About BUNAC:

BUNAC have been taking the stress out of work and travel experiences for students and young people globally since 1962. We remove barriers, provide expertise and we’re passionate about bringing the world closer together.

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BUNAC 5 star review on 29th January 2024

BUNAC 5 star review on 3rd May 2023

BUNAC 4 star review on 26th March 2023

BUNAC 5 star review on 23rd February 2023

BUNAC 5 star review on 23rd February 2023

BUNAC 5 star review on 21st February 2023

BUNAC 5 star review on 21st February 2023

27

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG !!!! i had this agency recommend to me by someone i know and they definitely did not disappoint. I was helped through every stage carefully and any questions i had i emailed them and they got back to me no later than the day i emailed them with every enquiry i had !! as this was my first time signing up for summer camp i had no idea what i was doing but the bunac team have been nothing but exceptional with me. If i decide to go again next year in no thought am i going with another agency that is not bunac ☺️ Thank you so much Bunac team Emma xx”

Helpful Report

Posted 6 days ago

“Super helpful, takes you through every step with clear instructions! Also responds to questions quickly. I am glad to be going travelling via BUNAC!”

Posted 1 day ago

“Amy, Niall and Olivia were super helpful in making my summer camp exchange trip super easy and stress free. They answered my emails quickly and always made sure I was on the right track. Couldn't have made it any easier for me.”

Posted 3 days ago

“I looked at many different companies before setting on BUNAC and I am so beyond happy I did!! I had originally heard about them on TikTok and was pretty sold hearing other peoples reviews but it's always important to do your research. This is my first time applying for the American summer camp program and Amy, Niall and Olivia have been so quick and helpful at responding to any and all of my queries. So far I have loved my experience with BUNAC and hope to go through them again for travel in the future.”

Posted 5 days ago

“BUNAC has been such a quick and easy process to sign up to camp. They’re are super helpful when you need advice and quick to respond to a query. I would definitely recommend to friends. Price for the summer camp was very reasonable. They have good police’s and are very reliable.”

Posted 5 days ago

“Easy process throughout. Very fast response time from Amy”

Posted 6 days ago

“Thanks for all the help. The process has been relatively easy and smooth. I have now reached the ‘Ready to Go’ stage on my application so presumably I should be hearing from my camp coordinators within the next few weeks (?) - I hope so, anyway.”

Posted 6 days ago

“BUNAC customer service is very reactive, useful and friendly. They're always there to help and they always find a solution to any problem.”

Posted 6 days ago

“OMG !!!! i had this agency recommend to me by someone i know and they definitely did not disappoint. I was helped through every stage carefully and any questions i had i emailed them and they got back to me no later than the day i emailed them with every enquiry i had !! as this was my first time signing up for summer camp i had no idea what i was doing but the bunac team have been nothing but exceptional with me. If i decide to go again next year in no thought am i going with another agency that is not bunac ☺️ Thank you so much Bunac team Emma xx”

Posted 6 days ago

“BUNAC was a really supportive and a very professional organisation to get the summer camp process going. They have an amazing pool of camps to choose from, and great support that respond fast and informatively. They have online events which can be very informative and helpful in the process for applying and getting hired for camps.”

Posted 6 days ago

Thank you for your review Abi! It's great to hear that we've been able to provide the level of support you needed to get your placement sorted at camp this summer and that you've found our online events to be very informative. We hope you have the best summer at camp filled with memories to last a life time! - The BUNAC Team

Posted 6 days ago

“Great help, they answer emails within hours. Olivia was very helpful at helping me secure my camp placement. My representative Thomas was great at giving me lots of information. Very easy and quick process.”

Posted 6 days ago

Thank you for leaving your review! It's great to hear how Olivia has been very helpful and you have secured your place at Camp for this summer! We hope you have the best summer and make lots of great memories. - The BUNAC Team

Posted 6 days ago

“My experience with BUNCA wasn’t the smoothest. At the start of my journey with BUNCA I was very overwhelmed with the amount of camps to pick from so I contacted the customer service team and spoke to Olivia. I was told I was being negative and not considering all my options when I was contacted by a camp which i wasn’t 100% happy with taking on. Contacting through email and zoom call , I got told if I don’t take this opportunity It might be unlikely I will be placed with another camp , whereas I got placed at another camp the same day. I got told my first choice camp had rejected my interests however I contacted the camp directly and told me they haven’t seen my application and received an interview on their end. I also got told by Olivia this camp wasn’t hiring which is another reason why I contacted the camp directly and the camp director mentioned they had positions which I had nearly 4 years experience in. Overall I felt very upset and targeted by Olivia which made me feel very uneasy about the next steps. From then I never received an emails from her.”

Posted 6 days ago

Hi Abi, Thank you so much for taking the time to provide us with your feedback about your experience. We are sorry that you felt overwhelmed by the number of camps to choose from, we understand choice is important to people, but we will be sure to take your feedback into our review for next summer. We apologise for any inconvenience caused by the miscommunication regarding the camp placement, we understand you are now placed at one of our top girls' camps and we hope you have the best summer there. We want to assure you that we strive to provide great customer service at BUNAC and we are sorry that you feel like we have fallen short during your experience with us. Your feedback is invaluable to us, and we are committed to continuously improving our participants experience. Have the most amazing summer at camp! - The BUNAC Team

Posted 6 days ago

“BUNAC have made my application experience so easy and stress free. I want to give a big shout out to Niall. Niall helped me every step of the way when I was filling out my application. He was always a email and phone call away. His patience, positivity and assistance was something that was consistent from beginning to end. I advise anyone who is planning on applying to do Camp America to apply through BUNAC, you will be in safe hands.”

Posted 6 days ago

Thank you Adeniyi for your review! We are thrilled to hear that we were able to make your application experience easy and stress-free. We appreciate your kind words and are delighted to know that Niall provided such excellent support throughout the process. We will be sure to pass on your appreciation to him. - Have the best time at camp! - The BUNAC team

Posted 6 days ago

“I am going to Camp America with BUNAC and they have been amazing throughout my application! The customer service is fantastic, replies fast and always super helpful. The process has been made really easy and stress free. Would absolutely recommend to anyone!”

Posted 6 days ago

Thank you for leaving your review Holly! We greatly appreciate your kind words and are thrilled to hear that you have had an amazing experience with us throughout your application for Summer Camp USA. We take pride in providing excellent customer service and ensuring that our responses are fast and helpful. Our main goal is to make the process easy and stress-free for our applicants, so we're delighted to know that we have met your expectations. Thank you again for recommending us, and we hope you have an unforgettable experience at Camp! - The BUNAC Team

Posted 6 days ago

“The team have been so helpful in answering all the questions! The process of applying for camps can be very daunting however the Bunac team have been great! :)”

Posted 6 days ago

Thank you for your review Millie! It's great to hear that the team have been helpful and made the process less daunting for you. Have the best summer at camp! - The BUNAC Team

Posted 6 days ago

“Super helpful with all my requests. Made this experience really nice and easy for me”

Posted 1 week ago

Thank you for your review! - The BUNAC Team

Posted 6 days ago

“BUNAC was especially fast with the processing of my application for VISA Sponsorship.”

Posted 1 week ago

Thank you for leaving your review! - The BUNAC Team

Posted 6 days ago

“I definately would commend anyone who wish to attend Camp to Use Bunac they have the best Custome service and their pricing is good.”

Posted 1 week ago

Thank you for your review! Have the best summer at Camp - The BUNAC Team

Posted 6 days ago

“Amy was very helpful in getting me started on my application.”

Posted 1 week ago

Thank you for your review! We will be sure to share your feedback with Amy - The BUNAC Team

Posted 6 days ago

“BUNAC made my whole process for American summer camp very easy and stress free. Olivia was amazing at answering my emails quickly and having all the answers to put my mind at ease. Can't wait to get over there this summer!”

Posted 1 week ago

Thank you for leaving your review, Holly! We are thrilled to hear that we were able to make your process for the summer camp USA easy and stress-free. Our team works tirelessly to ensure that all your inquiries are promptly answered, and we are delighted to hear that Olivia was able to provide you with all the necessary information to put your mind at ease. Have the best summer at camp!! - The BUNAC Team

Posted 6 days ago

“Hannah is fantastic to deal with...she goes beyond the average customer service representative with the help she always provides so definitely appreciate having her onside through the application process. She's tuned into everything and always displays a high degree of knowledge and understanding through the whole process. Lucky to have her working for you !”

Posted 2 weeks ago

Thank you so much for your rating of BUNAC! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We will be sure to share your feedback with Hannah and we agree, we are very lucky to have her! - The BUNAC Team

Posted 2 weeks ago

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BUNAC is rated 4.7 based on 381 reviews