Name: BUNAC
Address: 5 Richbell Place, London, London
Rating: 4.69

“I came across this agency while scrolling through TikTok looking for options, and I decided to give them a try. I was a bit nervous at first since I’m Jamaican and wasn’t sure if they worked with people from countries outside the UK and a few others. But honestly, the support was great! I was guided and informed through every stage of the process. They’re also really quick to respond to emails if you have any questions or concerns. If I decide to go again next year, this will definitely be the agency I choose.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful review, Jenay! We're thrilled to hear that you found our support helpful throughout the process. At BUNAC, we strive to make every experience smooth and enjoyable, no matter where you're from. We look forward to assisting you again next year! - The BUNAC Team

Posted 1 month ago

“They answer all questions and are very helpful”

Helpful Report

Posted 4 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“I can't speak highly enough about my experience with Cara Smith and Amy Day from Bunac. From the very beginning, Cara was there for me, providing prompt and precise answers to all my questions, ensuring I was always well-informed and prepared. Additionally, Amy's placement consultation was incredibly helpful, offering numerous tips that proved beneficial. A heartfelt thank you to the Bunac team, you've made a significant help on my first-time experience with a summer camp.”

Helpful Report

Posted 4 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“I had some last minute questions regarding my embassy appointment and documents - just to triple check everything as I was understandably nervous about my appointment. I was helped by Cara and she answered everything and didn't make me feel as if I was annoying her with lots of questions!”

Helpful Report

Posted 4 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Through my camp America experience leading up to camp, they have been very helpful and very understanding if I was having an issues no matter too big or too small they were really there to help. I couldn’t recommend this agency enough to the first timers next year”

Helpful Report

Posted 4 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Worst experience ever. They first charge 400£ without reviewing my application. Now they said you are not eligible and giving me refund of just 160£.”

Helpful Report

Posted 4 months ago

Hi Shehroze, Thank you for sharing your review. We're sorry to hear that your experience didn’t meet your expectations. Based on the information provided in your application, you met all the eligibility criteria for the Summer Camp USA program, including confirming your availability to work for the full 9 weeks from June 20th. Unfortunately, it later became clear during the sponsorship application that this availability was not accurate, as you would be attending school during the summer period. As a result, we're unable to move participants forward in the process if they’re not available for the full program dates. We understand this is disappointing and appreciate your understanding. BUNAC

Posted 4 months ago

“Very helpful and answers fast”

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Posted 4 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“It's veery good”

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Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“Responded in just a day or two and helped me a lot with my questions! They were so kind and explained very nicely.”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“I have been emailing back and forth with Amy Day at BUNAC whilst completing my application and she has been so helpful. The customer service has been so fantastic whilst I’ve been asking lots of questions regarding my documents and Amy has been so quick to respond and help! Really pleased to get to talk to someone so helpful. Thank you Amy and BUNAC!”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“They respond very quickly and answer all my questions thoroughly. They send frequent reminders for important deadlines but not to the point where it becomes spam.”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - The BUNAC Team

Posted 1 month ago

“My experience applying for a camp this summer has been made a lot easier by fast and consistent email replies from the BUNAC customer service team under the email camps@bunac.org. Specifically, Amy Day has provided me with quick and helpful responses to any questions I've had regarding the application and VISA process. Thank you!”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Cara was such a great help, giving me advice on how to approve my application and answering my queries.”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Cara Smith was so lovely! She always replied really promptly and in such a friendly manner.”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“The customer service is amazing! Cara was so fast to respond to me and answers every question i have in depth! makes me feel so secure”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Amy Day has just been so delightful and helpful when it came to obtaining my visa! Very prompt and helpful and gave me what I needed! Such a good and kind person to have on the team!”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Amy was very helpful in guiding me through my summer camp application and if I ever had any difficulties with my application she would respond to my question super quick which really helped in making the process much easier.”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the best time at Camp this summer. The BUNAC Team

Posted 1 month ago

“So sooo helpful! I'm going through camp America this year but went neverless as I want to go through BUNAC next year! Victoria and the otherr ambassadors were so welcoming and we created a small group and all got chatting about camp and asked them all our questions! So helpful and really glad I went!! Thank you Victoria!!”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Amy was really helpful if I had any questions or issues she was quick and happy to answer and found out the issues and delt with it quickly”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

“Everyone was so friendly both in the embassy and the bar after! Was so lovely meeting everyone and hearing about their camps and different experiences!”

Helpful Report

Posted 5 months ago

Thank you for your review! We value your feedback and will continue to use this in our mission to empower young people to discover the world and write their own story! - Have the BEST summer at camp! The BUNAC Team

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

BUNAC Reviews