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BUNAC Reviews

4.7 Rating 386 Reviews

94 %

of reviewers recommend BUNAC

Company Reviews

Product Reviews

4.7

Based on 386 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About BUNAC:

BUNAC have been taking the stress out of work and travel experiences for students and young people globally since 1962. We remove barriers, provide expertise and we’re passionate about bringing the world closer together.

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BUNAC 5 star review on 29th January 2024

BUNAC 5 star review on 3rd May 2023

BUNAC 4 star review on 26th March 2023

BUNAC 5 star review on 23rd February 2023

BUNAC 5 star review on 23rd February 2023

BUNAC 5 star review on 21st February 2023

BUNAC 5 star review on 21st February 2023

27

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for all the help. The process has been relatively easy and smooth. I have now reached the ‘Ready to Go’ stage on my application so presumably I should be hearing from my camp coordinators within the next few weeks (?) - I hope so, anyway.”

Posted 3 weeks ago

“BUNAC was a really supportive and a very professional organisation to get the summer camp process going. They have an amazing pool of camps to choose from, and great support that respond fast and informatively. They have online events which can be very informative and helpful in the process for applying and getting hired for camps.”

Posted 3 weeks ago

Thank you for your review Abi! It's great to hear that we've been able to provide the level of support you needed to get your placement sorted at camp this summer and that you've found our online events to be very informative. We hope you have the best summer at camp filled with memories to last a life time! - The BUNAC Team

Posted 3 weeks ago

“I definately would commend anyone who wish to attend Camp to Use Bunac they have the best Custome service and their pricing is good.”

Posted 3 weeks ago

Thank you for your review! Have the best summer at Camp - The BUNAC Team

Posted 3 weeks ago

“They ask me how was my internship every month and i had a call also about it.”

Posted 8 months ago

Thank you, Louise, for your positive review! We're so pleased that you had a positive experience with us throughout your time in the UK. We want to make sure you're getting the most out of your internship and we're glad that you appreciate us checking in with you every month. Thank you again for your kind words.

Posted 8 months ago

“BUNAC helped me get through the visa process by giving me all the relevant information upfront and organizing the process through simple steps. However, the added fees on top of the fees I had to already put up for my Visa made the process quite expensive so keep that in mind before applying to this program. But overall, BUNAC helped me realize my dream of working in London for the summer.”

Posted 8 months ago

Thank you for your positive review of BUNAC! We are delighted to hear that BUNAC was able to help you through the visa process and that you found it straightforward. We always strive to keep our costs as low as possible and we appreciate your feedback on this. Thank you for choosing BUNAC and we are thrilled to hear that our team was able to help you make your dream of working in London a reality.

Posted 8 months ago

“I am grateful to BUNAC for sponsoring my visa for my time in London this past summer through Beyond Academy. While I am happy they agreed to sponsor me, there were a few hiccups mentioned that could be improved. One thing is that when I arrived in the UK, they sent me an email about an arrival form. The problem was I could not find it on my profile portal. I feel that the portal should have some improvements so that people can better understand and navigate it in the future. Lastly, for the required document, "Letter of Recommendation," my professor, who wrote it, would like to note that there should be some form of contact to send it to instead of uploading it to the portal. Overall, this was a great service, and I am forever grateful to them for sponsoring my visa.”

Posted 9 months ago

We are glad to hear that you were a happy customer and we appreciate your invaluable feedback about our service. We take every customer feedback seriously, and I can assure you that your experience will help us to make sure our service can be improved in the future. Thank you again for your positive review and your support of BUNAC!

Posted 9 months ago

“Robert was really friendly, efficient & answered all my questions. Thank you!”

Posted 10 months ago

Thank you very much for your review of BUNAC, Kayleigh! We are delighted to hear that Robert was so friendly and that he was able to answer all of the questions that you had. Thank you again! - BUNAC Team

Posted 10 months ago

“I can't give much feed back on the program itself but in the service I have receive. I have been asking Ed Sayers multiple questions about the program and he has been very helpful and friendly with his responses.”

Posted 11 months ago

Thank you for your lovely review, Seb! It's great to hear that Ed has been so great guiding you throug the process and helping you with your questions. Thank you! - BUNAC Team

Posted 11 months ago

“I am currently here in Oz and having the best time. Experiencing new places everyday, Welcome to Travel have also been a fantastic help while I'm here. Coming to Oz has been one of the best things I've done - and I'm thinking about adding new Zealand and Asia to my travels too! Thank you for all your help in getting me here to Oz!”

BUNAC 4 star review on 26th March 2023

Posted 1 year ago

Thank you Gabrielle for taking the time to give BUNAC a 4 star rating and to share your travel photos! I'm so glad to hear that you are loving your time in Australia and that Welcome to Travel has been a fantastic help for you. It sounds like a great adventure, and I'm sure that venturing to New Zealand and Asia will be just as amazing. Thank you for your kind words and support - we really appreciate it! - BUNAC Team

Posted 1 year ago

“Absolutely great support from Sharyn from the get go, I honestly do not know how that women provides the support she does. She was always there to answer any emails I had before I had arrived in New Zealand, greeted with a hug when we first met face to face and always so nice and polite. Since leaving the 4 day experience at BUNAC, Sharyn has constantly provided support by sending jobs all over the country, recommendations of places to stay and nice messages. The only way I would say BUNAC could improve is more games/ice breakers to start with. I don't think many of us felt that comfortable with each other until day 3/4 which was a shame as we were all leaving soon afterwards. I think the activities needed to be at the beginning or have more activities like games of pool/bowling etc.”

Posted 1 year ago

Thank you for your 4 star rating. It's great to hear about how kind and supportive Sharyn has been during your time with us. We appreciate the feedback on ways we could improve our activities, and we're always open to suggestions on how to make sure our customers have the best experience possible. - The BUNAC Team

Posted 1 year ago

“Great Help by our coordinator Sharon, she always helped with individual questions and presented even the boring parts in a funny and helpful way.”

Posted 1 year ago

Thank you for your 4 star rating of BUNAC! We're so glad to hear that you enjoyed your experience with our coordinator, Sharon. It's great to know that she was able to provide you with helpful and entertaining support. - The BUNAC Team

Posted 1 year ago

“I think it’s a very balanced out system”

Posted 1 year ago

Thank you for leaving your review - BUNAC!

Posted 1 year ago

“Helpful and responsive.”

Posted 1 year ago

Thank you for leaving your review - The BUNAC Team

Posted 1 year ago

“I have just moved to New York from NZ on the J1. There are lots of steps and documents to fill out - the service helps you stay on track the whole way from initial consult, to pre departure, to arrival in your new city of choice. The process was streamlined and made so much more clear with the help of the team at BUNAC, and especially Jessie who was always so enthusiatic and thorough when answering my queries. I gave 4 stars because the phone lines are always busy, so they're not as reliable during emergencies. However the team always checks their emails and replies very quickly. Overall would highly recommend them for anyone wishing to do the J1.”

Posted 1 year ago

Hi Binh, Thank you for leaving your review! It's great to hear your feedback and we will continue to work hard in all areas to improve customer communications. We hope you have the best time in New York! - The BUNAC Team

Posted 1 year ago

“Bunac was such a fab way to follow my dreams of working at a summer camp! It was a fairly easy process with them. My only qualm was that I was applying outside of the UK so didn’t have access to any of the camp fairs so I was advised to accept the first offer I was given remotely. Luckily for me it worked well and I went back for three summers! Shoutout to Roisin who is a fab help”

Posted 1 year ago

Hi Saskia, We are glad to hear that BUNAC helped you follow your dreams with Summer Camp USA. We appreciate your feedback and have now made everyday a hiring day at BUNAC instead of only camp fair dates. We will be sure to share your feedback with Roisin, who we agree is fab! - The BUNAC Team

Posted 1 year ago

“I was delighted with my recent trip to summer camp in America. I absolutely adore camp - it is quite literally my home away from home. It was my second time going, but my first time traveling with Bunac. Everything worked out well, I did however feel like I was left to myself quite a lot during the planning period. Because I wasn't traveling from the UK, I had a hard time getting answers to questions I had about visa appointments and Covid rules and had to figure a lot of it out myself. I was also receiving emails stating that embassy appointments were sold out when this was not true for my country. I would highly suggest making 2 separate emailing lists, so those of us outside of the UK don't get links to the embassy in London, or links on how to book a covid test that we essentially can't use. But other than that, I was really happy traveling through Bunac, and I would do it again!”

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

BUNAC 4 star review on 4th October 2022

Posted 1 year ago

Hi Frederikke, Your photos look incredible, thank you for sharing these! It's great to hear your feedback and will be sure to take these points into consideration going into the "23" summer, so thank you for this! - Thanks, The BUNAC Team.

Posted 1 year ago

“No problem at all/ answer really quickly/ Really good”

Posted 1 year ago

Thank you for your review! We are glad you had no problems and you got answers to your questions quickly! - The BUNAC Team

Posted 1 year ago

“Very good.”

BUNAC 4 star review on 22nd August 2022

Posted 1 year ago

Hi Vance, Thank you for leaving your review for BUNAC. Great photo! - The BUNAC Team

Posted 1 year ago

“I feel very satisfied with the assistance from Bunac so far. I only sometimes struggle to find the link to log in. I think the link to log in should be easier to find on the website”

Posted 1 year ago

Hi Monika, Thank you for your feedback, we will be sure to take this on board, especially at the moment as we are going through many website changes. We can not wait to hear all about your adventure abroad and please continue to use our assistance throughout the process. Thanks - The BUNAC Team

Posted 1 year ago

“Good support, helpful, slightly lacking in some guidance around visa paperwork however still good”

Posted 2 years ago

Thank you for your review Eric, we are sorry that you felt that way around the visa paperwork. I understand you are still at the stage for your DS and in our last email we have included a 10 page step by step guide of the visa application. If you would like us to go through this with you, it would be our pleasure. Thanks - Ella@BUNAC

Posted 2 years ago

BUNAC is rated 4.7 based on 386 reviews