Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.08

4.1 Rating 327 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Absolutely terrible customer service , tried ringing no call back, received a door i had had it a few weeks until the builder could get to it when he unpacked it both corners of the door was damaged it had come well packaged so it must have been dropped before it was packed or dropped during transit, they are not prepared to discuss it £160 lost!!! knew i shouldnt have trusted a company I had never heard of !!!”

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Posted 2 weeks ago

“After searching many sites for bricks I found Build4less. They had a great selection and the prices were very competitive. Ordering was easy and once placed I was contacted the next day to arrange a delivery date. The person I spoke to was very polite and professional and when I told him I needed them ASAP he worked his magic and got me a date within a couple of days. Very pleased with the whole process.”

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Posted 3 weeks ago

“This company is really not worth to look into it. They are not willing to help in any returns, additional they will charge you 15% or more of order value for restocking item plus plus delivery charges. This is not real help to be honest in any time specifically now when we all trying to comeback to normality after spike of inflation and high interest rates. I and my hubby have been doing extension plus upgrading our house in last 8 years and as you can imagine there ware times when we had to return goods. We never have been made to pay for return delivery not mentioning 15% of restocking fees. I will never use your company again as it is pain to do business with them even I wanted to exchange these decking for different colour.”

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Posted 1 month ago

“Ok ..decking good but remaining items sent withdome bent”

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Posted 1 month ago

“Great service. It was cheaper buying from Build4Less than from the manufacturer direct who also wanted to charge me £50 for delivery!”

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Posted 1 month ago

“The product is very good but delivery was very poor, the driver was very unhelpful and really wanted to do as less as possible. I will not be using this company again.”

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Posted 1 month ago

“It was easy to order, the communication was good, delivery was fast and arrived on time, but the packaging was really good. Ich ordered corrugated PVU roofing and you don't want corners damaged or cracks. It was perfectly delivered.”

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Posted 1 month ago

“Sensible price, wide choice of stock, as advertised.”

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Posted 1 month ago

“Very, very beautiful swan necked mixer tap”

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Posted 3 months ago

“Very good phone advice on selecting product. Delivery within 2 days, in a smaller van as requested by us. The insuation is excellent quality.”

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Posted 4 months ago

“Great value and prompt delivery”

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Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Fits the sink looks the part, just what we wanted and decent quality”

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Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Great purchase. Cheaper than well known companies for the exact same item. Quick delivery and response to queries. Would definitely recommend.”

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Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Good service great product and easy to fit my daughter loves it in her new Kitchen”

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Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Very good service. First tap arrived damaged but within 2 days a replacement had been received.”

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Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“The website was really easy to use, all explanations on size and how many pieces needed was easy to understand. Delivery was in a timely manner, and details of what else you needed to complete the job was readily to hand. The builder who fitted it for us has asked for the company details as he was really impressed with the cladding and wants to use them in the future. If needed, I would definitely use Build4less again.”

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Posted 1 year ago

“Excellent quality doors. Fast delivery great customer service. Highly recommend. Thank you”

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Posted 1 year ago

“Cladding was well priced delivered on the day promised by very helpful driver who put them exactly where we wanted them. Excellent”

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Posted 1 year ago

“I ordered at a tap on the 27/12/24. It is now the 18/01/24 and I am still waiting for it. I have contacted the supplier twice and both time's told they will chase it up .”

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Posted 1 year ago

“Excellent sit and customer service”

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Posted 1 year ago

Build4Less is rated 4.1 based on 327 reviews