Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.09

4.1 Rating 343 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 24th July 2025

Anonymous

Anonymous // 01/01/2019

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“The materials were as ordered and quality as expected. Unfortunatley the delivery notification was poor, only specificed the day of delivery no times. The order of heavy materials worth over £400, was just dropped off at the side of the building and left without the delivery driver telling anyone despite the building being open. We needed it delivered to the rear of the building which had veichle access if the driver had came into the building would have been opened. This heavy material then had to be moved by hand to the area required.”

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Posted 1 week ago

“They were very confused about delivery and dispatch. In the end it just turned up and luckily I was in.”

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Posted 3 weeks ago

“Keen prices with delivery as promised. Exactly what I need.”

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Posted 4 weeks ago

“Delivered well packed and with care”

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Posted 1 month ago

“Well built good quality 100%”

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Posted 1 month ago

“Ordering of the Rhino Garden Furtiture Oil was straight forward and the price was very good. Delivery was quick and the tin was well packed. Very good service all round.”

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Posted 2 months ago

“Great service good price”

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Posted 2 months ago

“Wrong item delivered awaiting the wrong item to be collected so the correct item can be delivered. Not happy with the service.”

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Posted 2 months ago

“Great selection of insulation at a very competitive price. They deliveries are on time and a message confirming the date is sent a few days in advance a d can be tracked real-time. A big difference compared to other similar websites. I had a few orders so far and the delivery driver was polite and accommodating.”

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Posted 2 months ago

“Needed a replacement door for a garden room building, that I could cut down to size. This was perfect. The guidance said to only cut a minimal amount off each side/end but I took 10cm or more off and it suited my purposes fine. Paint it quickly once unwrapped otherwise you can tell it will warp.”

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Posted 3 months ago

“Delivered kerbside on the day advised. Very heavy item - circa 500kgs. Fairly straightforward to construct albeit schematic/ photographs had very little detail. Needed three persons ( not two as recommended) to lift and put in place the various sections due to weight . Recommended thorough gluing to fully secure”

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Posted 3 months ago

“The item was just as described and good value for money but delivery schedule was atrocious. It said on purchasing delivery would be 3-5 days that’s why I went with this, but it took over a month with continuous chasing up from me!”

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Posted 4 months ago

“Excellent saller”

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Posted 4 months ago

“Quick delivery, reasonable price and good quality”

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Posted 4 months ago

“Very good price, and prompt delivery service! Well impressed! Thanks!”

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Posted 4 months ago

“Absolutely fantastic door I got from build4less. Excellent condition and quality, they look modern and sleek in my home. Also both glazed doors match perfectly”

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Posted 5 months ago

“Absolutely terrible customer service , tried ringing no call back, received a door i had had it a few weeks until the builder could get to it when he unpacked it both corners of the door was damaged it had come well packaged so it must have been dropped before it was packed or dropped during transit, they are not prepared to discuss it £160 lost!!! knew i shouldnt have trusted a company I had never heard of !!!”

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Posted 5 months ago

“After searching many sites for bricks I found Build4less. They had a great selection and the prices were very competitive. Ordering was easy and once placed I was contacted the next day to arrange a delivery date. The person I spoke to was very polite and professional and when I told him I needed them ASAP he worked his magic and got me a date within a couple of days. Very pleased with the whole process.”

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Posted 5 months ago

“This company is really not worth to look into it. They are not willing to help in any returns, additional they will charge you 15% or more of order value for restocking item plus plus delivery charges. This is not real help to be honest in any time specifically now when we all trying to comeback to normality after spike of inflation and high interest rates. I and my hubby have been doing extension plus upgrading our house in last 8 years and as you can imagine there ware times when we had to return goods. We never have been made to pay for return delivery not mentioning 15% of restocking fees. I will never use your company again as it is pain to do business with them even I wanted to exchange these decking for different colour.”

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Posted 6 months ago

“Ok ..decking good but remaining items sent withdome bent”

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Posted 6 months ago

Build4Less is rated 4.1 based on 343 reviews