Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.10

4.1 Rating 324 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Build4Less 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Hayley Farrell, let me mention her name, first & foremost. The service I got after receiving a tap with a fault was amazing from Hayley. She replied to my email straightaway which is rare these days. She sent out a new tap. Buy from Build4Less, you won't get a better service. I will definitely be using them again. Thank you Hayley.”

Helpful Report

Posted 1 year ago

“Build4Less l found to be an excellent and professional service with very good quality materials, from placing my online order to delivery to my home address, no problems everything as detailed on B4L order acceptance email details.”

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Posted 1 year ago

“Quick delivery. Good value”

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Posted 1 year ago

“Cost was excellent - £200 less than the manufacturer Cladco. Delivery time again very good. However, the Ivory deckboards were very soiled - probably 15 out of 49. Hence we will now need to spend several hours cleaning them. Functionality is very good - we replaced a suspended wooden deck in our conservatory.”

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Posted 1 year ago

“I bought 10mm shower screen on 08/07/2023 with support bar and wall profile from build 4 less online.Received only shower screen (no support bar no wall profile ) plus instead 10mm got 8mm.Complained the same day as workers waited to install. Company said for me don’t have anymore 10mm in stock but changed online for bigger price and plenty to buy online again 10mm but dearer🫣what a joke …They said will send me missing parts and will leave the same price for wrong item (Screen 8mm) .Summer time I went on holidays and by this time they told me they don’t have anymore missing parts for me to deliver .When I came back from holidays found workers had brought up screen in second floor so that only option for me was to buy missing parts online instead to broke the glass bringing down again.I send week ago invoices for missing parts how much I spend and asking return the price I paid for missing parts (which they couldn’t or didn’t wanted to provide) and got no reply at all🫣This company is a joke only if people want to put money in a bin play with this company.They send wrong item (no discount offered)plus missing parts for £70 pounds …what kind of company does this…🤔stop buying here people as could be for you the same as for me 😞Massive disappointment”

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Posted 1 year ago

“Very good service and product. Delivery quick and the guys delivering it very helpful and friendly.”

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Posted 1 year ago

“Great service and very competitive prices. Worked with me to arrange delivery at a suitable time. Easy to speak to someone if you need to.”

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Posted 1 year ago

“good service, but courier let them down”

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Posted 1 year ago

“Good product quick delivery.”

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Posted 1 year ago

“Very reasonable price good quality products”

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Posted 1 year ago

“Items, very good but expensive to buy and I think you should given free delivery over certain amount of money which would be good. Kind regard Ann”

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Posted 1 year ago

“Fantastic rake. Especially raking leaves off gravel and grass”

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Posted 1 year ago

“Good service and communication. Delivered when expected and packaged really well. Would recommend.”

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Posted 1 year ago

“Slow to respond and no flexibility with replacements. Good pre sales approach poor after sales support.”

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Posted 1 year ago

“Straightforward to order products on their website, competitive prices, would be happy to use them again.”

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Posted 1 year ago

“black handle latch pack... without black latches :-(”

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Posted 1 year ago

“The roofing sheets were perfect for our project and look great. Ordering was very easy. Communication was very good from start to delivery of goods. Great company to deal with. Thank you for making the whole process easy.”

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Posted 1 year ago

“Ordered some deepflo guttering, great price with great delivery all superb.”

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Posted 1 year ago

“Unfortunately , the products I bought were of different sizes, that is, thickness, length and color. Which did not create much difficulty during assembly!”

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Posted 1 year ago

“Great service and swift dispatch 👍”

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Posted 1 year ago

Build4Less is rated 4.1 based on 324 reviews