“Website said opening times wee 8am Saturday. I arrived at 8:15 and it didn't open until 9. I then went in with my online order details and was told to head outside to 'the lads' and they would give me my order. I met one of 'the lads' outside. He looked at me like I had 2 heads and told me I needed a docket. I explained I'd been sent out to him from the guy inside and this was an online order. I attempted to show him my order. He accused me of having an attitude. I was just shocked by this guy. He was way out of order. I won't be coming back.”
“Used these guys twice and both times had excellent service and good prices. Used both delivery and click and collect service and not had a problem. Will definitely use again in the future”
“The online site never works properly , and when i could not order online to click and collect i was charged an extra €4 on a €35 order when i purchased it in-store .all in all a good place to buy from but the online website needs a complete overhaul”
“It’s not a rant but just want to give genuine feedback.
When I placed the order it didn’t say that 3 of my 5 items were not in stock so I’ve ended up waiting almost 6 weeks. (Actually only receiving 4 and got a refund) But it’s more frustrating finding out after order is placed that items are not in stock.
I ordered a 2.5L tin and received 2 X 1L. I fully understand 2 X 1L are probably more expensive in your system but from my point of view I paid for 2.5L and only received 2L”
“Brooks are well stocked and reasonably priced. I have used them on a few recent occasions and found they had everything I needed so one stop shop for me and definitely worth checking out their website.”
“Staf all very helpful and easy to get through the yard collection.
Website order does not match the stock available onsite and had to fo to 3 x different sites in Dublin to find the right stock.”
“Click and collect was fast. Ready with in an hour for collection. Lads were very helpful. Help load materials aswell. Home delivery is also very good.”
