British Wholesales Reviews

Name: British Wholesales
Rating: 4.78

4.8 Rating 834 Reviews

95 %

of reviewers recommend British Wholesales

Company Reviews

Metrics

4.8

Based on 834 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

British Wholesales 5 star review on 19th August 2023

Linda Griffiths

British Wholesales 5 star review on 6th May 2023

Katie Eneas

British Wholesales 5 star review on 14th February 2023

Magdalena Zemancikova

British Wholesales 5 star review on 2nd July 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service towels top quality for little price. Fast delivery will definitely buy again . Thank You😁😉”

Helpful Report

Posted 9 months ago

“The towels I ordered were a great disappointment. The size and colour are good but the colour ran very badly when I washed them and bits of fluff get stuck on anything they touch. The towels do not dry the skin either.”

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Posted 9 months ago

We appreciate you taking the time to share your feedback about the towels you purchased. We are sorry to hear that your experience with our towels fell short of your expectations, and we apologize for any disappointment or inconvenience caused. We strive to provide towels that not only meet the desired size and color requirements but also maintain their quality after washing. We sincerely apologize for the color running issue you encountered. This is not a typical characteristic of our towels, and we understand how frustrating it can be. We will investigate this matter further to determine the cause and take necessary steps to prevent such occurrences in the future. Additionally, we apologize for the fluff that seems to stick to other surfaces. We understand the inconvenience this can cause, and we apologize for any frustration it may have caused you. Our towels typically undergo a rigorous quality control process to minimize lint and ensure they are of high quality. However, it seems that there may have been a lapse in this case, and we will address this issue with our manufacturing team to prevent it from happening again. Regarding the towels' drying capability, we regret to hear that they did not meet your expectations. We take your feedback seriously and will use it to reassess our product offerings and make necessary improvements to enhance the drying efficiency of our towels. We genuinely appreciate your feedback as it helps us improve our products and services. We value your satisfaction as our customer, and we would like to make things right for you. Please contact our customer service department with your order details, and we will gladly assist you in finding a suitable resolution, whether it be a replacement, refund, or any other appropriate solution. Once again, we apologize for any inconvenience caused, and we thank you for bringing these matters to our attention. We remain committed to delivering products that meet the expectations of our customers, and we hope to have the opportunity to regain your trust.

Posted 9 months ago

“Second order from British Wholesales and again very pleased wit the quality and quick delivery of items.”

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Posted 9 months ago

“Easy to navigate website, good range of products. Special offer code and goods arrived quickly and when they said they would. A great experience. Will use them again.”

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Posted 10 months ago

“Very good quality towels and they wash up really well”

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Posted 10 months ago

“This is the second time I've bought towels from this company they are great value for money and wash really well my husband loves them says they dry you great better than thick towels will buy again when needed very quick delivery”

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Posted 11 months ago

“Beautiful quality at such excellent prices. Have used before.won't hesitate ever again”

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Posted 11 months ago

“Delivered promptly. Good quality,”

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Posted 11 months ago

“Products are great and the service is fabulous. Great find !!!”

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Posted 11 months ago

“Fitted sheets good Quality and cushions nice and plumped up Used 4 already Well Happy with Products”

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Posted 11 months ago

“Goods, delivery and service all excellent. Just what I expect from ths company now.”

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Posted 11 months ago

“Good product with quick delivery. Had a slight error with the order but this was dealt with very swiftly, so really pleased with customer service. Will definitely order from them again.”

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Posted 11 months ago

“Good quality, and good customer service and fast delivery.”

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Posted 11 months ago

“Excellent bed sheet”

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Posted 11 months ago

“Have never bought from this company before but I will certainly buy again. The quality of tea towels is great. They're a really good size which I love, nice thickness of the material they do the job brilliantly. Can't recommend the company enough.”

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Posted 11 months ago

“excellent service. towels are of a very high standard, swift delivery. will use again for sure.”

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Posted 11 months ago

“I bought towels for our new holiday let. It was important to us that the towels were coat effective as we required so many but didn’t feel cheap and would wash well. We are over the moon with our purchase. The towels are a good size, we got hand towels, bath Towels and bath sheets and feel lovely. We have washed one set so far and they have all kept their fullness and shape. Very happy!”

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Posted 11 months ago

“Bought two pillows, 1 duvet and they’re very comfortable!”

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Posted 11 months ago

“Tea towels arrived on time and well packaged.”

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Posted 11 months ago

“Have ordered all of our towels from here and am very pleased with the quality , price and speed of delivery.”

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Posted 1 year ago

British Wholesales is rated 4.8 based on 834 reviews