Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,002 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Neil Roberts

James Handyside

Phil Kitson

Martin Richard

423

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product for the price. Well packed and delivered in reasonable timescale”

Helpful Report

Posted 2 months ago

“I purchase two display cases. One for The Enterprise and the other AT-ST. The AT-ST case arrived without issue and looks brilliant. The Enterprise case arrived ok but we were then notified of a manufacturing defect with the base. Whilst I received a replacement base the process was a little troublesome as two replacements were delivered damaged. The case does now look great though. I cannot praise the customer service team enough for their help in resolving the issue. They kept me up to date and responded to questions promptly.”

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Posted 2 months ago

“Quality of the case is amazing and I will buy more in the future. The only issue I found is once payment is made there is no further updates. It's just a waiting game of when it's gets dispatched. Lastly no tracking number.”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you for the review and for the 4/5 rating. We’re glad you’re happy with the quality, but we’re sorry for the lack of updates after payment and no tracking number. We’ll look into this, as you should have received a notification once dispatched with tracking. Warm regards, Team Boxxco

Posted 2 months ago

“My first order, beautifully packaged, so simple to construct, really well made, what more could you ask for!”

Boxxco 5 star review on 14th January 2026

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Posted 2 months ago

Dear Michael, Thank you so much for the fantastic 5-star review! We’re thrilled you’re enjoying the packaging, easy construction, and overall quality. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I have had 3 display cases from Boxxco and I must say they are superb, beautifully made and very precise, I had a couple of issues with the display case for my Lego Titanic, however the customer service team were straight on it with absolute professionalism and sorted the issue out. I would highly recommend them to anyone who is looking to display there Lego models and protect them from damage and dust. Great Job Boxxco Thank you.”

Helpful Report

Posted 2 months ago

Dear Robin, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the display cases and that our team could resolve the issue promptly and professionally. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Great price, good lead time and a famtastic product. We will be ordering more.”

Helpful Report

Posted 3 months ago

Dear Michael, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the great price, good lead time, and a fantastic product, and that you’ll be ordering more. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Very good service and very well made. Will purchase other display units once items have been built”

Helpful Report

Posted 3 months ago

Dear Matthew, Thank you for the fantastic 5-star review! We’re delighted you’re happy with the service and that the display units are well-made. We look forward to assisting with your future purchases once your items are built. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Ordered a display case for the Lego ‘The Endurance’ ship. It is exactly as described and makes the set look even more impressive than it already does. This was for my 12 year old son who had built the set and it now sits proudly in our dining room. The personalised label adds a lovely touch.”

Boxxco 5 star review on 11th January 2026

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Posted 3 months ago

Dear Claire, Thank you so much for the fantastic 5-star review! We're delighted the display case is exactly as described and enhances the LEGO Endurance, and that it sits proudly in your dining room with the personalised label. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“What a treat, fantastic, well made, good quality and excellent customer service. Already ordered another 2 for my Star Wars collection. Honestly the difference it makes when on display, brilliant.”

Helpful Report

Posted 3 months ago

Dear Stuart, Thank you so much for the fantastic 5-star review! We’re thrilled you’re loving the Boxxco quality and customer service, and amazing to hear you’ve already added more for your Star Wars collection. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Great service, after my initial incorrect order I now have the correct box for my Senna McLaren in place”

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Posted 3 months ago

Dear Tony, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you’re now happy with the correct box for your Senna McLaren after the initial mix-up. If there’s anything else you need, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I found the whole process with Boxxco extremely easy, friendly and convenient. From ordering my display case with the measurements I gave, to receiving and then actually putting it all together, a very easy and pleasurable experience. I will definitely be using these again for any future display cases I require.”

Helpful Report

Posted 3 months ago

Dear Mark, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the process with Boxxco was easy, friendly, and convenient, and that you’re happy with your display case. We look forward to assisting with any future display needs. Warm regards, Team Boxxco

Posted 2 months ago

“Great quality product, arrived well packaged, easy to assemble and competitively priced compared to other companies. It did arrive a few days later than advertised due to high demand and being the Christmas period. It would have been nice if this had been communicated to me instead of having to chase them up. That said, I would use BOXXCO again for any future purchases as the quality of the product is superb 👍”

Boxxco 5 star review on 30th December 2025

Helpful Report

Posted 3 months ago

Dear Bradley, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the quality, packaging, assembly, and price. We’re sorry for the delay and that you had to chase us—your feedback helps us improve our communications during peak periods. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Sturdy display case, easy to construct, lovely back panel with print on, sets my Lego set off with some style. I like the fact that there are indented places on the base to place my kit so that it's fixed into position and won't slide about if moved.”

Helpful Report

Posted 3 months ago

Dear Gail, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the display case is sturdy, easy to construct, and that the back panel print adds style. It’s great that the indented base helps keep your kit fixed in place. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Amazing quality items. Bought 2 different wall mounts for my son's star wars lego, so effective. Delivery was slower than hoped due to christmas but they kept me informed and it arrived in time. Packaged well, overall great quality products, a great quality company, thank you!”

Helpful Report

Posted 3 months ago

Dear Sarah, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the wall mounts and that they’re helping your son’s star wars LEGO setup. Sorry about the slower delivery over Christmas, but we’re glad you were kept informed and that they arrived in time. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“The quality of the product is superb, and in my opinion, best of the various companies offering this. It's unsurprising then, that unwrapping a new set on Christmas Day, the first thing I do is jump on Boxxco and order a box for it! Just be warned though, don't rush. I end up paying in full, but had I waited a few hours, I'd have got 15% off, so don't rush and then regret it like me. It doesn't pay to be "too loyal". Also, very frustrating you can only claim reward points in £20, but can't use multiple. And if you sign up for newsletter and get 20% off, you can't use points at the same time either. Strange to limit the reward points though, which is why I have only rated 4/5 Overall, excellent quality product though, and as proven already, would buy again. Only disappointment on the product itself is no dedicate background for HP Diagon Alley, so that might have to come from a competitor.”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for your detailed review. We’re absolutely delighted to hear that you rate our quality. We appreciate your comments regarding reward points and discount codes. Our policy is that reward points cannot be used in conjunction with other sales, promotions, or discount codes. This is standard practice across most retailers and ensures we can continue offering competitive pricing and promotional offers throughout the year. Points and codes must also be applied at checkout, as they can’t be added retrospectively. We understand it can be disappointing to miss a promotion, and we always encourage customers to sign up to our newsletter in advance so they don’t miss future offers. Thank you also for your feedback regarding the HP Diagon Alley background, we’re continually reviewing new backdrop designs, so suggestions like this are always helpful. Many thanks Team Boxxco

Posted 1 month ago

“Arrived by estimated date. Easy to put together. My lego models look great on display.”

Boxxco 5 star review on 27th December 2025

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Posted 3 months ago

Dear Jan, Thank you so much for the fantastic 5-star review! We’re delighted to hear that the delivery met the estimated date, it was easy to put together, and your LEGO models look great on display. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Arrives within the time frame and was easy to build. No issues and product exactly as described.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you so much for the fantastic 5-star review! We’re delighted to hear the item arrived within the time frame, was easy to build, and that it was exactly as described. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Excellent product, packed and delivered with care. Highly recommended.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you so much for the fantastic 5-star review! We’re delighted to hear you’re happy with the product, packaging, and delivery. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Just finished my second Boxxco display case. This time I went for the printed background and the printed base. Oh boy. What a huge upgrade for any piece. The display case with the print just adds so much wow factor to your star piece. I would highly recommend these display cases for any of your Lego sets. Dust management is worth it if nothing else as well”

Boxxco 5 star review on 25th December 2025

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Posted 3 months ago

Dear David, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the printed background and base gave such a wow factor to your Boxxco display, and that you’re seeing a real upgrade for your LEGO sets. Dust management is definitely a win. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“These cases are a little fiddly to build but reasonably simple. You get a nice display for your Lego. The optional background poster looks great.”

Helpful Report

Posted 3 months ago

Dear William, Thank you so much for the fantastic 5-star review! We’re glad you found the cases reasonably simple to build and that you enjoy the display and the optional background poster. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

Boxxco is rated 4.8 based on 1,002 reviews