Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,189 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 29th August 2026

471

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect, from comms and ordering, to delivery and assembling the display case.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for the 5-star review! We’re thrilled that everything—from comms and ordering to delivery and assembling the display case—went perfectly. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Great boxes to display your Lego. Got the scenery back panel for that extra bit of drama.”

Helpful Report

Posted 3 months ago

Hi Kevin, Thanks for the 5-star review! We’re glad the boxes help display your Lego and that the scenery back panel adds that extra bit of drama. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“I have bought many items from boxxco. Recently had a broken item. Reported it via email, they responded within 10 mins and arranged replacement. Top notch customer service. It’s not what goes wrong, it’s what they do about that counts….”

Helpful Report

Posted 3 months ago

Hi Johnathan, Thank you for the 5-star review! We’re glad to hear the replacement was arranged quickly and that you’re happy with our service. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Not using for my Lego but for my Rokr models. Having the choice to have the boxes custom made to measure is brilliant! And fit my models perfectly and stackable too. Very happy”

Helpful Report

Posted 3 months ago

Hi Hayley, Thank you for the 5-star review! We’re delighted the custom-made boxes fit your Rokr models perfectly and are stackable. If you need any more measurements or tweaks, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Well made and a excellent product”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for the 5-star review! We’re glad you find it well made and an excellent product. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Love the case, very sturdy,,well built and easy to put together,”

Helpful Report

Posted 3 months ago

Hi Jagtar, Thanks for the 5-star review! We’re really glad you love the case—sturdy, well built, and easy to put together. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“I hadn’t used BOXXCO before, but the case was well worth the price. It was well packaged, easy to put together and fits the Lego model perfectly. I will definitely use them again.”

Helpful Report

Posted 3 months ago

Hi Chris, Thanks for the 5-star review! We’re really glad you found the Boxxco case well worth the price, easy to assemble, and that it fits your Lego model perfectly. We look forward to helping with any future display needs. Kind regards, Team Boxxco

Posted 3 months ago

“We have brought about 10x boxes now and each box is high quality and have arrived with in the time stated.the customer service is second to none,we are very happy with each box and will continue to use boxxco keep up the excellent work 😀”

Helpful Report

Posted 3 months ago

Hi Phil, Thanks for the 5-star review! We’re thrilled you’re happy with the boxes and our service, and we appreciate your continued support. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“I've recently bought the R2D2 and C3P0 Display case and I'm extremely pleased with it. It is the best display case I own.”

Helpful Report

Posted 3 months ago

Hi Colin, Thank you for the 5-star review! We’re thrilled you’re extremely pleased with the R2D2 and C3P0 Display case – the best display case you own. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Very happy and looks nice to with lights”

Helpful Report

Posted 3 months ago

Hi Leonard, Thank you for the 5-star review! We’re glad you’re happy and that it looks nice with lights. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Overall the service is good, but I would have appreciated more information on shipping details, date of shipping, who is delivering and date expected!!. I had a notification from Amazon of a delivery but didn't know what it was,until it arrived, unfortunately not good customer service!!!! Sorry BOXXCO you need to sort this. Fortunately I received my order very well packaged and look forward to building. I hope you take my feedback on board. Eventually satisfied customer 🙂”

Helpful Report

Posted 3 months ago

Hi there, Thanks for the 4-star review! We’re sorry for the lack of clarity on shipping details and delivery information. We’ll take your feedback on board to improve communication. Glad to hear your order arrived well packaged and you’re looking forward to building. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“I have a mixed review this time, l brought 2 boxes for this order £189.00 i thought I had ordered the stickers @ 99p ea as I always do as in my previous orders, Cool my mistake so l asked if they could send me them, l recieved an email stateing they would know cost £9.99. ea so what cost £1.98 turns into £19.98 I just think that is not the way to treat returning customers, so I will take my orders eslewere now.”

Helpful Report

Posted 3 months ago

Hi Paul, We’re sorry to hear about the confusion and the disappointment this has caused. We understand you expected the stickers at 99p but were quoted £9.99 each, leading to a higher total and frustration as a returning customer. As the stickers would need to be produced and shipping cost we were unable to offer these at a cheaper rate. We apologise for any inconvience caused. Many thanks, Team Boxxco

Posted 3 months ago

“Fabulous Quality product that really showcases the Lego”

Helpful Report

Posted 3 months ago

Hi James, Thank you for the 5-star review! We’re thrilled you’re happy with the fabulous quality and that it showcases your Lego. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Have purchased many cases for my Lego collection and all have been great. You have to wait a while but, worth it.”

Helpful Report

Posted 4 months ago

Hi Peter, Thank you for the 5-star review! We’re glad to hear you’ve had a positive experience with our cases for your Lego collection, and that they’re worth the wait. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Ordered a custom display case. Great quality and easy to assemble. Highly recommend to anyone looking for that perfect display case.”

Helpful Report

Posted 4 months ago

Hi, Thank you for the 5-star review! We’re delighted you’re happy with the quality and easy assembly of your custom display case, and grateful for the recommendation. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Dissapointing service. My order was dispatched late and with cricital items missing. When I called to asked for my missing items, I encountered abrubt and discourtious customer service agent who clearly didn't care for the reputation of this business.”

Helpful Report

Posted 4 months ago

Hi Steve, We’re sorry to hear that you were disappointed with your experience. To clarify, your order was dispatched one day outside of our advised timeframe of 1–2 weeks (10 working days). This timeframe excludes bank holidays, including those in April, which did impact processing times slightly. Regarding the missing items, we understand you contacted us about not receiving the 2-way fixings. We were, of course, more than happy to send out any items that were missing. However, our display cases are designed to be assembled using the correct fixings as outlined in the instructions, and the 3-way fixings are not intended for full assembly. While we appreciate this may have caused inconvenience, we’re unable to supply additional components beyond what is required for correct assembly. We’re sorry if the interaction with our team did not meet expectations, as we always aim to provide helpful and professional support. Your feedback has been noted and will be reviewed internally. Many thanks Team Boxxco

Posted 3 months ago

“The quality of the display cases is second to none, and the prices are incredible for the products. Never disappoint and always look fantastic.”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for the 5-star review! We’re thrilled you love the display cases and our prices. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Very high quality product. Good communication and fast delivery”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for the 4-star review! We're glad you’re happy with the quality, communication, and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Excellent Cases for the Star Wars helmet collection. Fast delivery couldn't highlyly recommend BOXXCO more. I will definately be purchasing more lego display cases.”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for the 5-star review! We’re delighted to hear you’re enjoying the Star Wars helmet collection cases and that the delivery was fast. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“First time ordering from Boxxco and I must say I’ll be ordering from them again for my other Lego sets. Overall extremely happy with the product provided, came very well packaged and easy to assemble. The only thing that could have been better is the delivery was 6 days later than expected”

Helpful Report

Posted 4 months ago

Hi Daniel, Thank you for the 5-star review! We’re glad you’re happy with the product, packaging, and easy assembly. We’re sorry the delivery was later than expected. We’ll look into the delay to improve. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

Boxxco is rated 4.8 based on 1,189 reviews