Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,002 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Neil Roberts

James Handyside

Phil Kitson

Martin Richard

423

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have now asked twice for a review of my order I have still not received. The base layout of the display case was wrong. This fault was advised to me 16/12/2025. I will review my order when I actually receive it. Boldly waiting where!”

Helpful Report

Posted 3 months ago

Hi Steve, Thank you for sharing your experience, and I’m truly sorry for the delay and the issues with your order. I understand how frustrating this is, especially after being advised about the fault back on 16/12/2025. Replacements were dispatched within the next two days. We apologise for any inconvience. Kind regards, Team Boxxco

Posted 2 months ago

“I received my parcel and noticed that a couple of pieces were missing. This wasn’t an issue at all! I emailed as soon as the box arrived and received an immediate response. Nico was fantastic and handled the enquiry straight away and the missing pieces were sent out straight away. The boxes themselves are absolutely fantastic. You can tell they’ve thought of every single detail in the design of these display boxes and they look so damn good.”

Boxxco 5 star review on 24th December 2025

Helpful Report

Posted 3 months ago

Dear Aadil, Thank you so much for the fantastic 5-star review! We’re thrilled to hear Nico helped promptly and that you’re loving the display boxes. We’ll pass along your kind words to him. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“excellent communication skills and nice quick delivery , highly delighted with the service .”

Helpful Report

Posted 3 months ago

Dear Tim, Thank you so much for the fantastic 5-star review! We're delighted to hear the communication was excellent and the delivery was quick, and that you're highly delighted with the service. If you ever need anything, we're here to help. Warm regards, Team Boxxco

Posted 2 months ago

“What master quality of Lego case.”

Helpful Report

Posted 3 months ago

Dear Joon, Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with the quality of the Lego case. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I've had display cabinets from a few suppliers in the past ,and this is the best one. Very easy to put together and is very stable . The connecting elements are particularly good ,unlike a lot of other makes which can be quite flimsey All in alll, very satisfied.”

Helpful Report

Posted 3 months ago

Dear Colin, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the display cabinet is easy to assemble, stable, and that you’re happy with the connecting elements. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“great products, reasonable prices, excellent quality”

Helpful Report

Posted 3 months ago

Dear Andrea, Thank you so much for the fantastic 5-star review! We're thrilled you love the products, reasonable prices, and excellent quality. If you ever need anything, we're here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Shipping took ages, no tracking provided and delivered by amazon”

Helpful Report

Posted 3 months ago

Dear David, Thank you for the review. At the time of placing your order, we were quoting 3-4 weeks for delivery. We apologise if no tracking was received. Warm regards, Team Boxxco

Posted 2 months ago

“My bespoke cases arrived very well packaged, complete with instructions and a small screwdiver tool to help with their construction. I look forward to putting the cases together and displaying my prized models.”

Helpful Report

Posted 3 months ago

Dear Stephen, Thank you so much for the fantastic 5-star review! We’re delighted to hear the bespoke cases arrived well packaged with clear instructions and the included screwdriver to help with assembly. We’re glad you’re looking forward to displaying your prized models. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Good quality display case bought as gift. Took longer than I expected and updates were few and far between. However arrived in time for Christmas”

Helpful Report

Posted 3 months ago

Dear Christine, Thank you for the 5-star review. We’re glad the display case was of good quality and arrived in time for Christmas, though we’re sorry the delivery took longer than expected and updates were sparse. If there’s anything else you need in the future, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Had a custom box made to fit a specific position in the lounge. Ordering was easy and delivery was super fast. Good price too. Would definately recommend”

Helpful Report

Posted 3 months ago

Dear Trevor, Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with the custom box, and that ordering and delivery were easy and fast. We appreciate the kind words and your recommendation. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I have had other display cases from other manufacturers in the past and the one from BOXXCO is far superior . Very easy to put together with good strong fixing points . I can reccomend BOXXCO .I would order from them again.”

Helpful Report

Posted 3 months ago

Dear Colin, Thank you so much for the fantastic 5-star review! We’re thrilled to hear BOXXCO’s display case is superior, easy to assemble, and has strong fixing points. We’re glad you’d recommend us and would order again. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“First time purchasing, the base had and error. This has been noted and they are in the process of addressing the issue,”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your review and for noting the issue with the base. We’re sorry for the error on your first purchase and appreciate you giving us the time to rectify this for you. Warm regards, Team Boxxco

Posted 2 months ago

“Very easy to assemble and look great. Will be ordering again”

Helpful Report

Posted 3 months ago

Dear Robert, Thank you so much for the fantastic 5-star review! We’re thrilled to hear Boxxco was easy to assemble and looks great, and we can’t wait to have you ordering again. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Great product easy to build look good with your Lego inside”

Helpful Report

Posted 3 months ago

Dear Geoff, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the box is easy to build and looks great with your LEGO inside. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“I bought this to replace my old display case that got broke, I wasn't sure about buying it because of the price, but I was surprised when it came, the 1st thing was how well it was packed (I thoughtI'dgiven the wrong size) I've only trial fitted it for the time being, everything was perfect no damage at all, sizes are just right, very well made. I've told my son about the quality as he has a few things that are odd sizes and being able to order to the size you need and not but the closest case you see on different websites is a great advantage.”

Helpful Report

Posted 3 months ago

Dear reviewer, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the packaging was spot on, the fit was perfect, and you’re happy with the quality and customization options. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Just bought the enterprise display case and it looks so good. I have bought several cases from these guys and they are all great and the delivery and customer service is brilliant 🤩”

Helpful Report

Posted 3 months ago

Dear Russell, Thank you so much for the fantastic 5-star review! We’re thrilled you’re loving the enterprise display case and that you’ve had great experiences with us, including delivery and customer service. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Purchased a cover for my Lego F1 car to protect and display. The quality and engineering are oustanding. The box arrived in kit form but was beautifully packed and pbviously lots of thought had gone into how the carton travels via a carrier. I will definatley be ordering again”

Helpful Report

Posted 3 months ago

Dear Chris, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re happy with the quality and that the packaging showed the care we put into every shipment. We look forward to serving you again for your next display project. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 2 months ago

“This is my first purchase and the product is excellent and the Lego looks impressive in the purpose build cabinet. It sets it off extremely well and keeps the dust off! The building instructions are very good although at first the brackets were challenging until you had some practice. But it didn't deter building it. Will buy further cases without hesitation. The Orient Express fits perfectly. Well done.”

Helpful Report

Posted 3 months ago

Dear Robert, Thank you so much for the fantastic 5-star review! We’re thrilled to hear your first purchase exceeded expectations and that the display case enhances the Lego presentation while keeping dust off. Glad the building instructions were helpful, and that you got the hang of the brackets with a little practice. We appreciate your kind words and look forward to helping with any future cases. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“Excellent service and a quality product Very happy with the product”

Helpful Report

Posted 3 months ago

Dear Matt, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the service and the quality of the product. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 2 months ago

“No clear instruction manual only a piece of paper”

Helpful Report

Posted 3 months ago

Dear Reviewer, Thank you for your feedback. We’re sorry the instruction manual wasn’t clear. We also have YouTube videos for people to follow. Warm regards, Team Boxxco

Posted 2 months ago

Boxxco is rated 4.8 based on 1,002 reviews