Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.69

4.7 Rating 180 Reviews

93 %

of reviewers recommend Boxxco

4.7

Based on 180 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was fairly slow but I believe made to order so fine, just little communication. The item had scuff marks on the perspex and there were hardly any instructions.”

Helpful Report

Posted 1 month ago

“Communication awful And that’s what you pay for”

Helpful Report

Posted 8 months ago

Thank you for taking the time to review Boxxco and for bringing your experience to our attention. We're sorry to hear that your experience with us wasn't what it should have been and that our communication was not up to par. I have looked into this however, and am unable to locate any previous correspondence with yourself. Can you please advise how you were attempting to make contact? Many thanks BOXXCO

Posted 6 months ago

“First purchase of a display unit to keep my model dust free as these are not cheap items - the shipping time was a couple of weeks and then when it finally arrived although it was well packaged and looks to be of good quality, all the fasteners were missing and so I was unable to build it. Although the communication with the company since has been good, I would’ve expected the parts to be express delivered since it’s the company’s fault and although I’ve been advised the parts are on their way my Lego model is busy collecting dust . Therefore I won’t be ordering again .”

Helpful Report

Posted 10 months ago

Thank you so much Andrew for taking the time to share your experience with us! We appreciate your feedback and apologize for any delays or issues that you encountered. We value all our customers and take pride in delivering superior products and services. We are sorry to hear about the missing fasteners on your first purchase of the Boxxco display unit! I can see that our customer care team have resolved this and dispatched the missing fasteners to you on a next working day service :) We do hope that you are now happy with your purchase! Many thanks BOXXCO

Posted 6 months ago

Boxxco is rated 4.7 based on 180 reviews