Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,143 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,143 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Fiona Boyce

Andy Heath

Anonymous

457

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High level customer service”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you for the 5-star review! We’re glad to hear you experienced high level customer service with Boxxco. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Although delivery was slightly delayed the display case is great. Just what I expected”

Helpful Report

Posted 2 months ago

Hi Tony, Thank you for the 4-star review! We’re glad the display case is great and meets your expectations, even with the slight delay. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Impressed! Ordered from boxxco due to long delays from another supplier. I did have to chase boxxco as the order wasn't sent within the advertised time, however it did arrive a week later. Have already ordered another 2 bespoke cases and will continue to use this company.”

Helpful Report

Posted 2 months ago

Hi Kelly, Thank you for the 5-star review! We’re glad to hear the boxxco solution worked for you and that you’ve already placed more orders. We apologise for the need to chase the order and for the delay, and we appreciate your patience. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Everything as expected, customer service was prompt and spot on. Will definitely purchase again from this company.”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for the 5-star review! We’re glad to hear everything met your expectations and that our customer service was prompt. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“The product is well made and easy to put together, I thought there should be a way to lock the top to the base.”

Helpful Report

Posted 2 months ago

Hi Andy, Thanks for the review. We’re glad you find the product well made and easy to put together. If there’s anything else you’d like to share, please let us know. Kind regards, Team Boxxco

Posted 1 month ago

“Very pleased with the quality”

Helpful Report

Posted 2 months ago

Hi Simon, Thank you for the 5-star review! We’re glad you’re pleased with the quality. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“amazing display cases that finish any model you have to display”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for the 5-star review! We're thrilled you’re happy with the display cases and that they finish your models perfectly. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“I haven't received my cases so I can't say anything tet”

Helpful Report

Posted 2 months ago

Hi Darren, Thanks for the review. We’re sorry you haven’t received your cases yet. Looking at your orders, they are in transit. Kind regards, Team Boxxco

Posted 1 month ago

“Excellent quality design and materials, these products really enhance models at an affordable price, especially for bespoke sizes.”

Helpful Report

Posted 2 months ago

Hi Garry, Thank you for the 5-star review! We’re thrilled you’re happy with the quality design and materials, and that our products meet your needs for bespoke sizes at an affordable price. If you need any custom sizes or further assistance, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Delighted with my purchase”

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for the 5-star review! We’re delighted you’re happy with your Boxxco purchase. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Delivery was just under 4 weeks, but the display cabinet for the hogwarts castle is perfect, Daughter is very happy with it”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for the 4/5 review! We’re glad the display cabinet for the Hogwarts castle is perfect and that your daughter is happy with it. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“I have purchased 10no cases so from you and they are the same high quality”

Helpful Report

Posted 2 months ago

Hi Richard, Thank you for the 5-star review! We’re delighted to hear you’re happy with the 10 cases and the high quality. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Item arrived as described, only 4 star because the delivery was a delayed (they say due to spike in order volumes) but I was informed of the status - overall still good experience”

Helpful Report

Posted 2 months ago

Hi Henry, Thank you for the 4-star review! We’re glad the item arrived as described. Apologies for the delivery delay, and we’re glad you were informed of the status. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Ordering really easy to do, keep you updated on your order delivery, easy to put together a stops your piece from getting dusty & protected from little hands and fur babies”

Helpful Report

Posted 2 months ago

Hi Carol, Thank you for the 5-star review! We’re glad to hear ordering was easy and you felt updated throughout, and that the product keeps things dust-free and protected. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Bought a display boxes from this company for the first time and I will definitely buy from them again. The display boxes is excellent quality and everything lined up perfectly when assembling it.”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for the 5-star review! We’re thrilled to hear the display boxes are of excellent quality and that assembly went smoothly. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 2 months ago

“Very good experience, with simple assembly and a seemingly quality product at a good price. It would be nice to get slightly more detailed instructions, even though generic.”

Helpful Report

Posted 3 months ago

Hi Ellis, Thank you for the positive 4-star review! We’re glad the experience was good, assembly was simple, and you’re happy with the quality and price. We understand you’d welcome a bit more detailed instructions, and we’ll take that on board to help improve. We’d be happy to help with any future orders. Kind regards, Team Boxxco

Posted 3 months ago

“Great service reasonable prices.”

Helpful Report

Posted 3 months ago

Hi Christopher, Thank you for the positive 5-star review! We’re glad you experienced great service. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“Although I waited a few days over the 2 weeks quoted when I put in my order, my order arrived extremely well packaged in about 10 metres of bubble wrap and a double thickness sturdy cardboard box taped with fibre reinforced tape to close it, and plenty of "FRAGILE"stickers on every side. The perspex seems very well cut, and the fittings are excellent quality. The print looks very clear, and I am looking forward to showing off my Lego models in more of Boxxco's display cabinets. Thanks for excellent service Boxxco. Kindest regards, Dave W”

Helpful Report

Posted 3 months ago

Hi David, Thank you for the 5-star review! We’re thrilled to hear the packaging and quality of the perspex and fittings met your expectations, and we’re glad you’re happy with how the print turned out. We appreciate your patience with the slight delay and your kind words about Boxxco. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“great product that protects my lego builds”

Helpful Report

Posted 3 months ago

Hi Kathryn, Thank you for the 5-star review! We’re glad the product is doing a great job protecting your LEGO builds. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 3 months ago

“The product was the best I’ve used so far really sturdy and easy to put together , the delivery time recently isn’t what I was expected or originally informed. I need another ten and am tempted to go else where because of this but overall I’m really pleased with the product.”

Helpful Report

Posted 3 months ago

Hi Matthew, Thank you for your review and for your kind comments about our product. We’re really pleased to hear it’s the best you’ve used and that you found it sturdy and easy to assemble. We’re sorry that your most recent order did not meet the expected timeframe. While your first order was dispatched ahead of our standard 1–2 week lead time, your latest order has experienced a slight delay due to an issue receiving fixings from our overseas supplier. We have communicated this to customers and updated our delivery times on the website to remain as transparent as possible. We completely understand how important reliable delivery is, especially when you need additional items, and we appreciate your patience. We’re proud to continue offering high-quality products alongside some of the fastest manufacturing times in the industry, and we’d love the opportunity to fulfil your next order. If there’s anything we can do to assist further, please don’t hesitate to get in touch. Many thanks, The Boxxco Team

Posted 3 months ago

Boxxco is rated 4.8 based on 1,143 reviews