Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.78

4.8 Rating 1,002 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Neil Roberts

James Handyside

Phil Kitson

Martin Richard

423

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great products”

Helpful Report

Posted 1 week ago

“Excellent company to deal with.”

Helpful Report

Posted 1 week ago

Hi, Thank you for the fantastic 5-star review! We’re delighted to hear you had an excellent experience with Boxxco. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“After the issues I had with an initial order from Wicked Bricks which had taken 3 months and still no sign of delivery I decided to cancel that and buy from Boxxco. Best decision I ever made. Was delivered in 2 weeks of order. Box looks stunning, well made and very easy to assemble Very well packaged Added bonus was that it was also cheaper than my initial choice from Wicked Bricks Also love the additional sticker you can buy which you can add build date to, at only 99p it makes a personalised option for not a lot extra Definitely am going to order again for my other projects Thank you for being fabulous Very highly recommend this company”

Helpful Report

Posted 1 week ago

Hi Christina, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with Boxxco, and the service and product received :) We are glad that you like the build date sticker - we do think it is a nice touch! Kind regards, Team Boxxco

Posted 1 week ago

“I purchased 2 cases 1 for Titanic and 1 for Notre Dame, although I thought they were a little expensive I am very pleased with the quality of them and would definitely buy again when need arises. Cases are far superior to others I have seen and even comes with it's own little screwdriver which I thought was a nice touch. Clarity is superb and the bubble wrap in packaging makes it very difficult for any damage to occur in transit. My only disappointment was no tracking information or carrier when order is shipped. Thank you Boxxco for 2 great cases”

Helpful Report

Posted 1 week ago

Hi David, Thank you for the fantastic 5-star review! We’re delighted you’re pleased with the quality and that the screwdriver and packaging impressed you. We’re sorry about the lack of tracking information—I'll flag this with the team to improve. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent quality. Safely delivered. Looks fantastic.”

Helpful Report

Posted 1 week ago

Hi John, Thank you for the fantastic 5-star review! We’re delighted to hear the quality is excellent and that it arrived safely and looks fantastic. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“I absolutely love my display case it totally compliments the Titanic Lego set the back drop I chose of the night scene is stunning and gives the whole thing a completely different feel, having spent hours working on it I wanted something to really showcase it and make it a real statement piece, I certainly got that. I thought I loved the model before but now this case has taken it to a completely different level. I can’t believe the amount of comments I get about it from people I’m definitely going to get cases for future sets that I make. The craftsmanship of this case is exceptional and so simple to construct I had dreaded making it but it went together perfectly with no problems. I did contact customer services over one very minor issue I had ( me being fussy ) and I have to say that they were fantastic, I was answered extremely quickly and they resolved my issue immediately no quibbling at all I couldn’t of asked for better service. I love it when a company does thing well and just gets it right and Boxxco are one of those companies. Well done and Thank you for this wonderful addition to my Lego Titanic 😊”

Helpful Report

Posted 1 week ago

Hi Paul, Thank you for the fantastic 5-star review! We’re thrilled to hear the display case enhances your Titanic Lego scene and that you’re getting so many comments. It’s great to know the assembly was straightforward and that our customer service was able to help quickly and smoothly. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent product and beautiful precision finish. Better tracking information for the delivery would be great?”

Helpful Report

Posted 1 week ago

Hi Chris, Thank you for the fantastic 5-star review! We’re delighted you’re happy with the product and precision finish. We’ll take note of your delivery tracking suggestion and pass it to the team. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Straightforward to put together, no issues at all. Case looks brilliant but the printed background makes it.”

Helpful Report

Posted 1 week ago

Hi Paul, Thank you for the 5-star review! We’re glad to hear the build was straightforward and that you’re happy with the case. The printed background really enhances the Lego models, and we are glad that you think so too. If there’s anything else we can assist with, just let us know. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent product, arrived as ordered. Easy to put together and protects my model of the 100 acre wood”

Helpful Report

Posted 1 week ago

Hi Simon, Thank you for the fantastic 5-star review! We’re glad to hear that you are happy with the product received. It really showcases your 100-acre wood Lego set, which looks fantastic! If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Love this Company so much Highly recommended”

Helpful Report

Posted 1 week ago

Hi Shane, Thank you for the fantastic 5-star review! We’re thrilled you love Boxxco. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent boxes for star wars helmets and the background of the cases are very good, they do protect them from dust they look Excellent on display would highly recommend these display cases 100%.”

Helpful Report

Posted 1 week ago

Hi Vanessa, Thanks for the fantastic 5-star review! We’re thrilled you’re happy with the boxes and display quality for your Star Wars helmets. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“I have now two displays boxes for my favourite sets and I am very pleased with them. Very good quality and easy assembly! However I will say the connectors in the middle of the box could be potentially translucent? Just a suggestion :)”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for the fantastic 5-star review! We’re thrilled you’re pleased with the quality and easy assembly of the display boxes. Great note about the middle connectors, I'll pass your suggestion to our product team for consideration. If you need anything else, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“I have bought at least 5 display cases now for model warships,just about to order another one.They are well priced and well packed,I would highly recommend their cases to any one.”

Helpful Report

Posted 2 weeks ago

Hi Chris, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the display cases and that you’ll be ordering again. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent product and packaging much improved from my first order.”

Helpful Report

Posted 2 weeks ago

Hi Darren, Thank you for the fantastic 5-star review! We’re thrilled to hear the product and packaging are much improved from your first order. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Contact was very good, all support was perfect and all problems solved quickly. I can recommend it with a clear conscience. Definitely will come back in future!”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for the fantastic 5-star review! We’re thrilled to hear you had a great experience and that our support resolved everything quickly. If you need anything in the future, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent quality display cases for my lego I'm already looking to purchase more”

Helpful Report

Posted 2 weeks ago

Hi Dianne, Thank you for the fantastic 5-star review! We’re thrilled you love the display cases and that you’re already looking to purchase more. If you need any help with options or additional products, we’re here for you. Kind regards, Team Boxxco

Posted 1 week ago

Hi Dianne, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the display cases and that you’re already looking to purchase more. If you need any assistance, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Gringotts case with printed background is of brilliant quality, however the tolerances are that tight placing the case over and fitting the model into the base properly is more difficult than it should be(stars and planets aligned and a goat sacrifice), if you can even get it in. Alot of my online purchases are decided by the carrier they use, in this case😉 DPD is used by Boxxco, but DPD then passed it onto Amazon with zero ability to track and Amazon had no details either. Not Boxxco's issue but relevant information for anyone's consideration.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for the 5-star feedback and for sharing your experience. We’re glad you’re happy with the overall quality, though we’re sorry the tolerances made fitting the model a challenge for you. We also appreciate the note about the tracking handover between carriers. We’ll pass this on to improve visibility for future orders. If you’d like, we can take a closer look at your order to assist with the fit or offer any guidance you might need. Kind regards, Team Boxxco

Posted 1 week ago

“Excellent product delivered in very safe packaging, which avoided any damage during transport. Easily assembled into a strong display box.”

Helpful Report

Posted 2 weeks ago

Hi Christopher, Thank you for the fantastic 5-star review! We’re delighted you’re happy with the safe packaging and easy assembly. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Top quality case for my Michael Schumacher lego set. This is my 5th order and I cant fault any of the cases or customer service.”

Helpful Report

Posted 2 weeks ago

Hi Hayley, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with Boxxco and that every order has met your expectations. If there’s ever anything you need, we’re here to help. Kind regards, Team Boxxco

Posted 1 week ago

“Love these cases for displaying my Lego. Are excellent quality and easy to put together.”

Helpful Report

Posted 2 weeks ago

Hi Sharon, Thank you for the fantastic 5-star review! We’re delighted you’re loving the Lego displays and find the cases easy to put together. Kind regards, Team Boxxco

Posted 1 week ago

Boxxco is rated 4.8 based on 1,002 reviews