Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 916 Reviews

94 %

of reviewers recommend Boxxco

4.8

Based on 916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 23rd February 2026

Mark Brown

Boxxco 5 star review on 22nd February 2026

Justin Thornton

Boxxco 5 star review on 20th February 2026

David Robinson

Boxxco 5 star review on 18th February 2026

Stephen Hill

410

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 week ago

Dear Adrian, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with our service. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“I love the products, they are great, the additional option of a backbround is a nice touch and the lego models fit well. The only downside I had with this order was communication around delivery. I ordered on 2ns Jan and recieved confirmation of the order. Looking on the website delivery takes between 3-4 weeks. After 4 weeks I hadn't had any notification of delivery or a delay. A few days later I received a notification from Amazon about my item from 'seller' so it wasn't clear this was the item for delivery. Boxxco didn't confirm they had dispatched the item.”

Helpful Report

Posted 1 week ago

Dear James, Thank you for your review and for sharing both the positives and the delivery communication issue. We’re glad you’re happy with the products and the background option, but we’re sorry for the confusion around dispatch and notifications. We’ll review our order and shipping communications to ensure you and other customers receive clear updates in the future. If you’d like, we can check the current status of your order and provide a direct update. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Excellent products and service.”

Helpful Report

Posted 1 week ago

Dear Simon, Thank you for the fantastic 5-star review! We’re thrilled to hear you enjoyed the products and service. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Loving my latest Boxxco for Supply Llama and Peely Bone. Arrived well packaged, great displays, less dusting, and can’t wait to buy more!”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star review! We’re thrilled you’re loving Boxxco for Supply Llama and Peely Bone, and that the packaging, displays, and low dusting met your expectations. We can’t wait to help you with more purchases in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 5 days ago

“What a fantastic display case, strong, sharp clean edges with a great connection system. The base has cutout prefecture cut out for model placement and prevents then falling over. I have two display cases and each time I’ve bought the background image which only enhances your collectible. Would highly recommend and I will be purchasing more in the future. Come with its own cool little flat tip screw driver which has come in handy more then once. Took around 4 weeks to arrive after being ordered as aspected but worth the wait due to the quality of the product.”

Boxxco 5 star review on 11th February 2026

Helpful Report

Posted 1 week ago

Dear Shaun, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re happy with the display cases—the strong build, sharp edges, and the helpful connection system you highlighted are exactly what we aim for. It’s great that the base cutouts help keep models secure, and that the included screwdriver has come in handy. We’re glad the background images add to your collection, and we appreciate your patience with the delivery time. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 5 days ago

“The box that I ordered for a rather large Lego Ferrari was perfect and easily assembled. The only reason I have not given 5* is due to delivery. I was informed that my order had been dispatched with no tracking reference no idea how long delivery would take and no idea who was delivering. I then got various messages and emails from Amazon telling me that my order, no other details, would be delivered on a few different days. Please advise customers of delivery details.”

Helpful Report

Posted 1 week ago

Dear Cathy, Thank you for taking the time to share your experience. We’re glad the box fit and was easy to assemble, but we’re sorry about the delivery tracking mix-up and the lack of clear delivery details. We’ll review our dispatch and notification process to ensure tracking information and delivery updates are provided automatically in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 5 days ago

“This was packaged really well with no damage outside or inside the box each part was sealed and kept in packaging to protect each item. The introduction could be improved regarding building the case and stand set, there is videos on Ytube to help with this. Once assembled with the Lego sets inside and I chose to have the picture I graced onto one side background to give more definition to the Lego set seen this was really good quality picture set the house of really well and gave the characters a sense of the film up. You can also have a sticker plaque with name and date Lego set was build to put on your case .i definitely will be ordering more from this company next one hoping is for ,y stranger things cruel house.”

Helpful Report

Posted 1 week ago

Dear reviewer, Thank you for the fantastic 5-star review! We’re thrilled to hear the packaging kept everything safe and that you’re happy with the overall presentation and quality. We’ll pass your note about the build guidance along, and glad you found the video resources helpful. The sticker plaque and personalized options are a great touch—amazing idea. If you need any tips or assistance with future builds, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Very good customer service. The bottom was scratched but I didn’t mind as it wouldn’t be showing anyway on my Lego display case .”

Helpful Report

Posted 1 week ago

Dear Alison, Thank you for the kind 4-star review and for the kind words about our customer service. We’re glad the minor scratch on the bottom wasn’t an issue for your display. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Cannot write review as yet, as I am not ready to put Titanic into show case”

Helpful Report

Posted 1 week ago

Dear Julie, Thank you for the kind 5-star review! We’re glad you’re choosing Boxxco for your display and totally understand not rushing the Titanic into showcase. When you’re ready, we’ll be here to help. If you need anything, we’re happy to help. Warm regards, Team Boxxco

Posted 5 days ago

“Have never had a problem.From ordering to receiving kept up to date and boxes are good quality”

Helpful Report

Posted 1 week ago

Dear Valerie, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with the updates from ordering to delivery and that you’re pleased with the box quality. We appreciate you taking the time to share your experience. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“I purchased the Lego Titanic case and the case fo the Lego Notre-Dame case for my wife. We built the Notre-Dame case today and it is a quality item with nice engineering features in the design. It looks brilliant all set up with the model inside it. I would definitely buy again. The lead time was around 4 weeks as I assume these are produced from scratch once ordered.”

Boxxco 5 star review on 3rd February 2026

Helpful Report

Posted 2 weeks ago

Dear Reviewer, Thank you for the fantastic 5-star feedback! We’re thrilled to hear you and your wife are happy with the Lego Titanic and Notre-Dame cases, and that the Notre-Dame build looks brilliant in its display. We appreciate you noting the lead time and are glad the final result met your expectations. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Quality products and in my opinion they seem very good value for money. The background option is always worth considering as it adds to the setting of the model. Packaging is first class and protects the casing in transit. I live in Northern Ireland and all my cases have arrived perfectly intact.”

Helpful Report

Posted 2 weeks ago

Dear Barry, Thank you for the fantastic 5-star review! We’re really glad you’re happy with the quality and value, and that the packaging kept your cases safe in transit to Northern Ireland. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Exactly as I ordered. Easy to put together and well worth the money.”

Helpful Report

Posted 3 weeks ago

Dear Aaron, Thank you for the fantastic 5-star review! We’re delighted to hear the Boxxco item arrived exactly as ordered, was easy to assemble, and worth the investment. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“The product is fantastic, can't fault it. Just don't order around seasonal holidays, as you will have to wait for a good few weeks despite the advertising saying delivery within 1 week.”

Helpful Report

Posted 3 weeks ago

Dear Matt, Thank you for sharing your thoughts and for the positive note about the product. We’re glad you’re happy with it. We appreciate your patience during seasonal periods. Delivery times can be longer than usual around holidays. This is advised on the shipping and delivery page as well as on the product page :) If there’s anything we can do to assist with future orders or help manage expectations, please let us know. Kind regards, Team Boxxco

Posted 5 days ago

“Excellent quality product worth waiting the 4-5 weeks a real asset highly recommend boxxco thanks.”

Boxxco 5 star review on 1st February 2026

Helpful Report

Posted 3 weeks ago

Dear Jason, Thank you for the fantastic 5-star review! We’re thrilled to hear you find the product of excellent quality and that it’s worth the 4-5 week wait. We’re glad to be considered a real asset and appreciate your high recommendation. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“Gameboy display case is very good. Makes the lego gameboy look really nice.”

Helpful Report

Posted 3 weeks ago

Dear Adam, Thank you for the fantastic 5-star review! We’re thrilled to hear the Gameboy display case enhances your LEGO setup and that you’re happy with the look. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“I was plesently surprised by the quality and the thought that has gone into each individual box. Very impressed.”

Helpful Report

Posted 3 weeks ago

Dear Leonard, Thank you for the fantastic 5-star review! We’re thrilled you were pleasantly surprised by the quality and the thought that has gone into each individual box. We appreciate your feedback and are here if you ever need anything. Kind regards, Team Boxxco

Posted 5 days ago

“Ordered 4 boxes for my biggest sets! Wow!!! So easy to put together, such a beautiful way to display sets & the mini figs!”

Boxxco 5 star review on 29th January 2026

Helpful Report

Posted 3 weeks ago

Dear Stefy-May, Thank you for the fantastic 5-star review! We’re thrilled to hear the boxes are easy to assemble and that they beautifully display your biggest sets and mini figs. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 5 days ago

“Just received my box for Lego home alone house it’s absolutely stunning highly recommend BOXXCO thank you.”

Helpful Report

Posted 3 weeks ago

Dear Jason, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that the Lego Home Alone House box looks absolutely stunning and that you’d highly recommend Boxxco. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 5 days ago

“I have the NBC leggo set. So I purchased a display unit from here. It is amazing, super easy to put together and it looks good too. I will definitely purchase another when I need one.”

Helpful Report

Posted 3 weeks ago

Dear Yolande, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the NBC leggo display unit, that it was easy to put together, and that it looks great. We look forward to assisting with your next purchase. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 5 days ago

Boxxco is rated 4.8 based on 916 reviews