Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 786 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 17th November 2025

Anonymous

Boxxco 5 star review on 16th November 2025

James Mcgaw

Boxxco 5 star review on 6th November 2025

David Mayhew

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service! Great product and brilliant aftercare. Really clear, strong case and very well measured to fit perfectly. I had a problem with delivery to start with. No fault of Boxxco. The support team gave me reassurance that it would be sorted ASAP. They communicated with the courier and got it to me. I would 110% buy from these again when I next need Boxxco.”

Boxxco 5 star review on 4th November 2025

Helpful Report

Posted 2 weeks ago

Dear Robbie, Thank you for your outstanding 5-star review! We're thrilled to hear that you are happy with your purchase and our aftercare service. It’s great to know that our support team was able to assist you during the delivery issue and reassure you throughout the process. Your satisfaction is our top priority, and we appreciate your trust in Boxxco. We can't wait to welcome you back for your next purchase! Warm regards, Team Boxxco

Posted 1 week ago

“Very happy with this company”

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Posted 2 weeks ago

Dear Andrew, Thank you so much for your incredible 5-star review! We’re thrilled to hear that you are very happy with our company. Your satisfaction means the world to us, and we truly appreciate your kind words of support. Thanks again for choosing Boxxco! Warm regards, Team Boxxco

Posted 2 weeks ago

“After doing a lot of research comparing Boxxco with another well-known display case manufacturer, I ultimately chose Boxxco because I didn’t want all the gimmicks and flashy artwork — I wanted something classy, high quality, and well-built to protect and showcase my LEGO collection. My first purchase was the Titanic case. Initially, I thought the price was on the higher side, but once it arrived, I immediately saw where the money went — the materials are top-notch, the packaging was incredibly secure, and the attention to detail is impressive. I especially love the personalised stickers, which were a thoughtful (and free!) bonus. The base includes plates that allow the Titanic’s stands to slot in perfectly, keeping the model stable and safe. Next came the Jaws case, which was another great decision. It’s cleverly designed so the boat sits at an angle, with Jaws leaping out of the water — it looks dynamic and really brings the scene to life. Finally, I added the Millennium Falcon UCS case, which allows the Falcon to be displayed on its side, firmly and securely. It’s easily one of the best ways to showcase such an iconic set. Weare currently in the process of building the Orient Express and Death Star Cases, ready for display. All of these cases make the LEGO sets pop, stand out, and most importantly, keep them dust-free. Boxxco has truly elevated the way I display my collection. Highly recommended for anyone who wants premium display cases without unnecessary extras. I have had to contact BOXXCO, for a customer query and the response was swift, polite and the query rectified quickly. I will be buying more cases in the future”

Boxxco 5 star review on 3rd November 2025

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Posted 2 weeks ago

Dear Lorraine, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you chose Boxxco for your LEGO collection and that our cases have exceeded your expectations. Your appreciation for the quality, design, and thoughtful details like the personalized stickers really warms our hearts. It's wonderful to know that our cases are enhancing the display of your models while keeping them dust-free. Thank you for recognizing our customer support as well; we’re always here to help! We look forward to serving you again in the future! Warm regards, Team Boxxco

Posted 2 weeks ago

“Fast prompt delivery with a logical easy ordering process. The box can be a tad fiddly to assemble but all the perspex comes protective lined on both sides, I recommend just peeling only part of this back while assembling to protect against scratches. The box looks brilliant when built and crystal clear, I'm very happy.”

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Posted 2 weeks ago

Dear Tim, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a smooth ordering experience and that you’re pleased with the quality of the box. Your tip about the protective lining is very helpful; we appreciate you sharing your insight! It’s fantastic to know the final look surpassed your expectations as well. Thank you for choosing Boxxco, and we look forward to serving you again soon! Warm regards, Team Boxxco

Posted 2 weeks ago

“First purchase you made to order and now housing Bismark model. Very pleased”

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Posted 2 weeks ago

Dear Joe, Thank you for your fantastic 5-star review! We’re thrilled to hear that your first purchase has left you so pleased, especially with housing the Bismark model. It’s always wonderful to know our products are meeting your expectations. We appreciate you choosing Boxxco and look forward to supporting your future display needs! Warm regards, Team Boxxco

Posted 2 weeks ago

“My ordered arrived on time and was well packaged. Part of the order did not arrive but was send a few days later.”

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Posted 3 weeks ago

Dear Jack, Thank you for your positive 4-star review! We’re pleased to hear that your order arrived on time and was well packaged. We apologize for the delay in the arrival of the missing part, but we’re glad it was sent out shortly after. Your feedback is invaluable to us, and it helps us improve our service. We appreciate your understanding and hope to have the pleasure of serving you again! Warm regards, Team Boxxco

Posted 2 weeks ago

“Bought the 1:8 F1 car display case. Case is great, really clear and high quality. Courier caused an issue with the box, but Boxxco replied quickly and had a full replacement sent the same day. Fantastic customer support.”

Helpful Report

Posted 3 weeks ago

Dear Reviewer, Thank you for your amazing 5-star review! We’re thrilled to hear that you love the display case and found it to be of high quality and clarity. It’s fantastic to know that our customer support team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your kind words about our service! Thanks once again for your support! Warm regards, Team Boxxco

Posted 3 weeks ago

“Concorde Display Case is fantastic . Sturdy and wasy to assemble, and excellent quality.”

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Posted 3 weeks ago

Dear Sean, Thank you for your wonderful 5-star review! We're delighted to hear that you find the Concorde Display Case to be fantastic, sturdy, and easy to assemble. Quality is our top priority, and your feedback truly validates our efforts. We appreciate your kind words and are grateful for your support! Thanks again for choosing us! Warm regards, Team Boxxco

Posted 3 weeks ago

“I wanted a display case for my Franklin Mint Monopoly, however given the size when the drawer was open I couldn’t find one anywhere that would accommodate it. I therefore had a case custom made. It arrived in 6 days and is amazing quality, great company.”

Boxxco 5 star review on 28th October 2025

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Posted 3 weeks ago

Dear Dan, Thank you for your fantastic 5-star review! We’re so pleased to hear that your custom display case for your Franklin Mint Monopoly exceeded your expectations in both quality and speed of delivery. It’s wonderful to know that you had a great experience with our company! Your satisfaction is what drives us, and we truly appreciate your kind words. Thanks again for choosing Boxxco! Warm regards, Team Boxxco

Posted 3 weeks ago

“Excellent company, I had a large acrylic case custom built to display my Franklin Mint Monopoly. Given the size it was an expensive purchase, however the 10% discount code they advertise helped with that. Delivered in 6 days and extremely high quality item. We did have some confusion when building it, the instructions could probably be better, other than that extremely happy”

Helpful Report

Posted 3 weeks ago

Dear Dan, Thank you for your fantastic 5-star review! We're thrilled to hear that your custom acrylic case turned out beautifully and that you were able to take advantage of our discount offer. We’re sorry to hear there was some confusion with the assembly instructions; your feedback is invaluable, and we'll certainly look into improving them. We appreciate your understanding and are delighted that you’re extremely happy with your purchase! Thanks once again for your support! Warm regards, Team Boxxco

Posted 3 weeks ago

“I offer the low score not out of product quality, but of poor customer service and first time user instruction. I had a couple of emails asking questions before I had even received the item. Post purchase, I had a poor response of a free offer, which I had completed on the order form, but the company said I had not done so. Though they did invite me to pay for it, like the product, there was no stability of customer support, in my opinion.”

Helpful Report

Posted 4 weeks ago

Hi Raymond, Thank you for taking the time to leave a review. We genuinely value all feedback, as it helps us understand where we can improve and ensure that our customers always receive the best possible experience. I’m truly sorry to hear that you felt our customer service did not meet your expectations on this occasion. We always aim to provide clear communication and outstanding service, so I’m disappointed to learn that we fell short of that for you. Having reviewed the correspondence between you and our team, I can see that you initially reached out regarding duplicate items appearing on your account. You were correctly advised that any duplicate not progressed through to checkout would automatically drop off, allowing you to proceed with the order you wished to keep. After receiving your order, you contacted us to let us know that a personalised sticker appeared to be missing. Unfortunately, the order you completed did not include the sticker, and as our system automatically generates artwork for personalised items at the time of purchase, we were unable to produce or send a free version retrospectively. However, our team did provide you with a link where the sticker can be purchased as a standalone item should you wish to add it in the future. I completely understand how this situation may have been frustrating, and I’m sorry again for any confusion caused. Your feedback has been noted and will be shared with our team to help ensure our communication is as clear and supportive as possible moving forward. Thank you once again for taking the time to share your thoughts. We truly appreciate it. Kind regards, Boxxco Team

Posted 4 weeks ago

“Would have liked tracked delivery as I was asked to wait in 7am -10pm and it was delivered at 11PM. Apart from that the box itself is brilliant and in my opinion just as good if not slightly better than Wicked Brick. I really liked the quality of the printed back and the little screw driver is pretty cool to keep for future. All in all I like the box.”

Boxxco 5 star review on 22nd October 2025

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Posted 4 weeks ago

Dear Jaye, Thank you so much for your awesome 5-star review! We truly appreciate your feedback regarding the delivery timing and will certainly take it into account for future improvements. We're thrilled to hear that you love the box compared to some of the other display boxes on the market. The quality of the printed back and the handy screwdriver are designed to enhance your experience, and we're glad you enjoyed them! Thanks again for your support! Warm regards, Team Boxxco

Posted 4 weeks ago

“Very well made and very sturdy. I would recommend them to anyone. Including an anti-static product would be appreciated (if such a thing exists).”

Helpful Report

Posted 4 weeks ago

Dear Paul, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you find our products to be well made and sturdy. Your recommendation means a lot to us! We appreciate your suggestion regarding an anti-static product, and we will certainly consider it as we continually strive to improve our offerings. Thanks again for your support! Warm regards, Team Boxxco

Posted 4 weeks ago

“Easy ordering process and quick delivery, packaging was great.”

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Posted 1 month ago

Dear Steve, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our ordering process easy and appreciated the quick delivery and great packaging. Your feedback truly motivates our team to keep up the good work! Thanks again for choosing Boxxco! Warm regards, Team Boxxco

Posted 4 weeks ago

“Great service and customer care I will certainly use Boxxco as my preferred supplier Many thanks and keep up the good work!”

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Posted 1 month ago

Dear Edmund, Thank you so much for your amazing 5-star review! We truly appreciate your kind words about our service and customer care. Knowing that you will choose Boxxco as your preferred supplier means a lot to us! We are committed to maintaining our high standards, and your support is the best motivation we could ask for. Many thanks once again! Warm regards, Team Boxxco

Posted 1 month ago

“Ordered, confirmed and delivered within a week and that’s to Northern Ireland Packaging perfect and protected the box from damage judging by the rips and holes in it, my parcel had a rough crossing. Anyway, the important bit. This is my 3rd order and as per the previous 2, brilliant quality. I am building the Black Pearl and chose the moonlight backdrop and WOW amazing. Cannot recommend Boxxco high enough”

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Posted 1 month ago

Dear Barry, Thank you for your amazing 5-star review! We’re delighted to hear that your order was confirmed and delivered promptly to Northern Ireland, despite the rough journey. It’s great to know that the packaging protected your item so well, and we're thrilled that you’re building the Black Pearl with our moonlight backdrop! Your continued support means the world to us, and we couldn’t be happier that you find our quality to be brilliant. Thank you for recommending Boxxco so highly! Warmest wishes, Team Boxxco

Posted 1 month ago

“It’s my first time on this site, I ordered an Artemis display case and The said it’ll take between 1 to 2 weeks six days later I received it and I was impressed it was packed well and the item was great. Took about an hour to put it together but it was well worth it and the rocket looks great in its case.”

Boxxco 5 star review on 16th October 2025

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Posted 1 month ago

Dear Customer, Thank you for your wonderful 5-star review! We’re thrilled to hear that your first experience with us was so positive and that you were impressed with the packing and quality of your display case. We know putting things together can take a bit of time, but it’s fantastic to hear that it was worth it for you! Enjoy showcasing your rocket! Warmest wishes, Team Boxxco

Posted 1 month ago

“Very quick despatch, superbly packaged, first class service as usual”

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Posted 1 month ago

Dear Chris, Thank you for your fantastic 5-star review! We’re so pleased to hear that you experienced quick dispatch and first-class packaging with us. Providing top-notch service is our priority, and your kind words truly motivate our team. We look forward to serving you again in the future! Warm regards, Team Boxxco

Posted 1 month ago

“I've had all my cases from boxxco and they are excellent quality, and very quickly delivery.”

Boxxco 5 star review on 13th October 2025

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Posted 1 month ago

Dear Jason, Thank you for your fantastic 5-star review! We’re thrilled to hear that you’ve been pleased with the quality of our cases and the quick delivery. Your satisfaction is very important to us, and we appreciate your continued support. Enjoy your cases! Warm regards, Team Boxxco

Posted 1 month ago

“First class service from ordering to delivery. Kept updated . Will be ordering again .”

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Posted 1 month ago

Dear Darren, Thank you so much for your amazing 5-star review! We’re delighted to hear that you experienced first-class service from ordering to delivery. Keeping our customers updated is important to us, and we’re thrilled that you felt informed throughout the process. We can’t wait to serve you again soon! Warm regards, Team Boxxco

Posted 1 month ago

Boxxco is rated 4.8 based on 786 reviews